BMW of Fort Washington - Service Center

Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountabilit The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountability and offered to buff the car To correct the swirling. At first appearance the swirling is removed until you notice the buffer trails / holograms throughout the paint. When confronted, they now claim they never took a buffer to the car… funny, as you can’t remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it’s one thing to make a mistake, we all make them.. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied… really pathetic. More

Terrific service visit. Ben Ammar (Operations) treated my car like it was his own and takes great pride in his work. My car was absolutely pristine upon pickup from service. Ben Ammar (Operations) treated my car like it was his own and takes great pride in his work. My car was absolutely pristine upon pickup from service. Ryan Young (Service Manager) and Aime Marshall were helpful and communicative. And I appreciate the video summary evaluation of the car. Highly recommended. More

The service on my BMW was perfect. Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! More

Amir was very helpful solving my problem today. Her friendly and proactive demeanor made me feel that my business was appreciated. Her friendly and proactive demeanor made me feel that my business was appreciated. More

Ben Ammar did an amazing job detailing and providing after service to our newly purchased vehicle. He is always super friendly and goes above and beyond our requests to accommodate our needs no matter w after service to our newly purchased vehicle. He is always super friendly and goes above and beyond our requests to accommodate our needs no matter which sector even if it's not his area of expertise! More

Great, friendly service. Ben Ammar is fantastic, the best! No better dealership for car service. Ben Ammar is fantastic, the best! No better dealership for car service. More

Ben took great care my my M BMW. I couldn’t be happier. BMW of Fort Washington is the best! Thanks. I couldn’t be happier. BMW of Fort Washington is the best! Thanks. More

My experience with BMW of Fort Washington was awesome from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I w from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I wouldn’t take my car anywhere else More

Ben Ammar’s customer service was beyond excellent! ! He did an amazing job on my car and he is very talented with what he does. BMW of Fort Washington is the best BMW dealership around. Very great serv ! He did an amazing job on my car and he is very talented with what he does. BMW of Fort Washington is the best BMW dealership around. Very great service. More

I want to thank Ben for everything he did for me. He's definitely Great!! He and Bill not only fixed my issue but made me very comfortable with the professionalism and work that was performed... He's definitely Great!! He and Bill not only fixed my issue but made me very comfortable with the professionalism and work that was performed... More