BMW of Fort Washington - Service Center

I brought my car in to have a tire checked and was given an appointment within 24 hours of my call. The tire needed to be replaced due to a puncture. However, the dealership had only one tire in stock for m an appointment within 24 hours of my call. The tire needed to be replaced due to a puncture. However, the dealership had only one tire in stock for my vehicle and that tire was found to be defective which lengthened the service time as they needed to go to another dealership to get a tire. This resulted in my time spent waiting to over 3 hours which was unfortunate. Amie and Ben were very attentive, friendly and helpful and kept me informed throughout the process. The people at the dealership are top-notch! Just wished the inventory had been top-notch during my visit. More

Great service and great customer service. Ben Ammar was knowledgeable and professional, explaining what is needed for my car. He made sure that I fully understood everything before I headed Ben Ammar was knowledgeable and professional, explaining what is needed for my car. He made sure that I fully understood everything before I headed out. Definitely will be coming back! More

I love this dealer! ! Melany and Ben were amazing with me, I love them. Every single time they never fail me ! Melany and Ben were amazing with me, I love them. Every single time they never fail me More

Melany is awesome to work with. She is very responsive and assisted me with my car service appointment. She is very responsive and assisted me with my car service appointment. More

Ben is the Ultimate BMW guy. I've been a customer at the dealership for a very long time. Ben has always been helpful, informative, and accommodating. He exudes an easy confide I've been a customer at the dealership for a very long time. Ben has always been helpful, informative, and accommodating. He exudes an easy confidence. Overall the business runs very well, like the autos that they sell and service. From the Valet team that receives my car to the service techs, everyone does their job well. Bert is particularly helpful when I call to make an appointment too. I appreciate the courtesy and professional treatment I receive. That's part of the reason I've bought multiple cars at the dealership and have them serviced there. More

Ben Ammar was awesome and great customer service. i appreciate his ability to make you feel comfortable at the dealership . i appreciate his ability to make you feel comfortable at the dealership . More

Ben, thank you so much for your help and bugging out all the scratches on my car!! Awesome service!!! the scratches on my car!! Awesome service!!! More

Ben and Santo were extremely accommodating, knowledgeable, and helpful. Will definitely return to this dealership for all our sales and service needs. knowledgeable, and helpful. Will definitely return to this dealership for all our sales and service needs. More

Ben was fantastic! Super friendly and helpful. Offered me coffee And let me know exactly where my rental would be. Super friendly and helpful. Offered me coffee And let me know exactly where my rental would be. More

Communication and service was great. Pricing on replacing tires was very high compared with my local import garage. Pricing on replacing tires was very high compared with my local import garage. More