BMW of Fort Washington

Great maintenance of X5 3.0si Would like to thank All in Service department for a very good job. My Service advisor is Gary Koval. He takes care of my car as it's his own. It's a Would like to thank All in Service department for a very good job. My Service advisor is Gary Koval. He takes care of my car as it's his own. It's a very good approach! Gary has an extraordinary customer relations skills. Thank you again and looking forward to continue working with you. Sincerely, Leo More

Used car purchase experience My wife and I bought a 2011 BMW 3-series from Franco Dambruoso. He was service-oriented, friendly, patient, professional, and willing to negotiate a My wife and I bought a 2011 BMW 3-series from Franco Dambruoso. He was service-oriented, friendly, patient, professional, and willing to negotiate a fair price. Franco was a fantastic sales representative, and we will definitely buy another car from him in the future. More

West German BMW-Excellent representation of München's finest This is our third vehicle purchased with West German BMW, and our second sale with Client Advisor, Franco D’Ambruoso. Although we don’t live in the Ph This is our third vehicle purchased with West German BMW, and our second sale with Client Advisor, Franco D’Ambruoso. Although we don’t live in the Philadelphia area (and there are two local BMW dealers that would be extremely convenient) — We make the five hour drive for the excellent customer service that we receive from West German and our client advisor. Franco is very professional yet friendly and goes above and beyond to assist us. The main showroom is beautiful! Just as lovely as the one in Munich Germany. Truly, an excellent representation of München's finest showroom. West German BMW and our client advisor, Franco, exceeds BMW’s highest standards with customer service, showroom and vehicles. We will continue to purchase our BMW’s with Franco and West German in the future. We highly recommend West German BMW and Franco as your client advisor. More

Great Customer Service & Are Helpful Post-Sale Too I purchased a CPO 2011 X3 and overall my experience has been great.. I had some minor issues with the vehicle after buying but ultimately the people I purchased a CPO 2011 X3 and overall my experience has been great.. I had some minor issues with the vehicle after buying but ultimately the people I needed to speak to were very friendly and worked with me to get them resolved. In particular, I give thumbs-up to their body shop who helped me when lesser dealers may have not.. I've had BMWs off/on for 8+ years now and this is my 2nd one from WestGerman.. They're a good company that make a sincere effort to make a customer happy. More

Excellent Responsive client service I was very impressed with Franco D'Ambruoso's attention to detail and his responsiveness. He worked hard to gain my trust. I searched at least a do I was very impressed with Franco D'Ambruoso's attention to detail and his responsiveness. He worked hard to gain my trust. I searched at least a dozen dealerships and I can tell you concretely that he was honest and up front about the car's condition and willing to negotiate the price to gain my business. As a bonus he spent time explaining the features of the car and BMW after the sale service and car features. Please feel free to contact me should you have any questions thanks Joea@Lndmrk,net , JAntonucci More

2014 BMW 335xi - Excellent Experience Just purchased a new 2014 BMW 335xi from West German BMW and I could not be happier. To be honest I didn't expect to buy a new car from West German s Just purchased a new 2014 BMW 335xi from West German BMW and I could not be happier. To be honest I didn't expect to buy a new car from West German since I live about .5 miles from a rival BMW dealer in Doylestown. Over a month ago, I randomly stopped into West German to test drive a M235i since the dealer is right next to my work. This is when I met the client advisor Ed Fallon. That day I test drove the car and told him that it would be awhile till I pulled the trigger. He gave me his card and said he would touch base in a week or so. We caught up in roughly 2 weeks time and by then I had decided that we wanted to get another 335xi rather than the M235i. I had let Ed know that I likely going to just buy from the dealer next to my house due to the convenience. Long story short, Ed got me to stop down to the dealership just to quickly review numbers, etc and see if I would consider buying the car from West German. At the end of this engagement I had decided I was more comfortable buying the car from him than the dealer that I live next to. He is the sole reason we purchased our new car from West German BMW. Unlikely many other dealers in the area Ed did not push us nor did he waste my time. He also has a wealth of knowledge about the BMW brand and was able to answer every question we had. We will most definitely buy another car from this dealer in the future. This dealership represents the BMW brand to the fullest. Do not hesitate to shop at this dealership. Ask for Ed Fallon. More

BMW 435i xdrive I spent a couple months looking for the perfect daily driver car and I winded up coming to the conclusion that the BMW 435i Xdrive (fully loaded, of c I spent a couple months looking for the perfect daily driver car and I winded up coming to the conclusion that the BMW 435i Xdrive (fully loaded, of course) was my choice. My problem was, with so many dealerships around area, which one should I choose? I contacted over 7 BMW dealerships around the area and right from the start I noticed that West German BMW had the best selection, fastest communication, and most importantly, BEST PRICES. The West German BMW employees were very welcoming and professional. In addition, they answered all of my detailed questions pertaining to the vehicle and warranty coverage. When I decided on a vehicle, the paperwork was effortless and took minimal time, especially with the help of my client advisor, Kate Crandley. I would recommend this dealership to anyone who wants a superior quality vehicle for a great price, with people who care about your driving experience. More

West German BMW is very impressive I just purchased my first BMW from WG, and I couldn't have asked for a better experience. Everybody I dealt with at the dealership were very friendly I just purchased my first BMW from WG, and I couldn't have asked for a better experience. Everybody I dealt with at the dealership were very friendly and helpful. From Melissa in the Internet sales department to my client adviser Franco D'Ambruoso. He was truly exceptional. From the first test drives to the delivery process, Franco was thorough and answered all my questions about getting my first BMW. He took the time to help me compare different vehicles and was incredibly knowledgeable about the features on each vehicle. I would absolutely recommend West German BMW and specifically Franco to anyone interested in buying a BMW. More

Impressed!!! I was in the market for a new BMW X5 and came across West German BMW via Costco's Auto Program. Bret Green, was my Sales Associates and he was very he I was in the market for a new BMW X5 and came across West German BMW via Costco's Auto Program. Bret Green, was my Sales Associates and he was very helpful. He was patient in answering all my repetitive questions. He was very prompt in responding to all my emails and messages. He has excellent knowledge of the vehicle and explained to me all the various features, packages and options along with the pricing information. He did not do any pressure-selling and made me feel very comfortable. The pricing he offered was the best as compared to any other dealer. Overall my experience at West German BMW was great and would highly recommend this dealership to anybody looking to purchase a BMW. Thanks to Costco for pointing me to this dealership! More

Great experience Very pleasant and comfortable sales experience. Robert Vitalis was extremely patient and informative. His knowledge of the vehicle was impressive,an Very pleasant and comfortable sales experience. Robert Vitalis was extremely patient and informative. His knowledge of the vehicle was impressive,and his tutorial after we purchased the car was most helpful. He recommeded the color combination & we are so glad we took his advice --the car is gorgeous ! Would highly recommed the salesman & the car dealership. More