BMW of Fort Lauderdale
Fort Lauderdale, FL
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348 Reviews of BMW of Fort Lauderdale
This Dealer is honest, clean, easy to find. Staff is professional, friendly and knowledgable. I highly recommend Lauderdale BMW for both Sales and Service. They will treat you like family. professional, friendly and knowledgable. I highly recommend Lauderdale BMW for both Sales and Service. They will treat you like family. More
This dealership is pure sleaze when it comes to new car sales. My salesman was a nice guy, would recommend him, but he is bound by their procedures. Total game playing and lack of direct dealing. It's all sales. My salesman was a nice guy, would recommend him, but he is bound by their procedures. Total game playing and lack of direct dealing. It's all about ripping off the customer. To make it worse, they force you to sit with a finance guy who tries to upsell you on a host of ridiculous packages--environmental package where they wax your car for you for hundreds of dollars? Come on! This is BMW--it should be above this. Does anyone buy this stuff?? They must if they do it...there is a sucker born every day. But it's insulting that they even try. Treat the customer like they have a brain! I was shocked that a luxury car dealer did things this way. More
A college at work recommend me this dealer and I am very glad I followed his advice. Excellent customer service. Non pushy style, just informative, they work with you and try to get you exactly what you are glad I followed his advice. Excellent customer service. Non pushy style, just informative, they work with you and try to get you exactly what you are looking for. The car was not available in the stock and they configure it and order it exactly as I wanted. The car arrives from Germany when it was scheduled. On top of that we had a special gift for our car from Frank Fuzzer our sales representative from Switzerland that made everything work like clockwork!!!. Great buying experience. I would not hesitate to recommend this dealership and Frank to any friend. More
I took my car in for service and the customer service I received was horrible! While the work done on the car was adequate, the means to an end was certainly no walk in the park. I had to argue with the se received was horrible! While the work done on the car was adequate, the means to an end was certainly no walk in the park. I had to argue with the service advisor telling him exactly what the issue was repeatedly. I will never take my car back to this place. If BMW reads this, I hope they put a close eye on this dealer. One of the worst I have ever dealt with! More
The only thing i have to say is i'm very happy of the work done to my car it came out the way i want my car.I say bIG thanks to my Service adviser Mrs Julie Muller work done to my car it came out the way i want my car.I say bIG thanks to my Service adviser Mrs Julie Muller More
The entire experience on my purchase/trade was the best ive received during a car purchase transaction. Honest, efficient, prompt. I already recommended client n family member to Mr.Frank Fuzer- He was ver ive received during a car purchase transaction. Honest, efficient, prompt. I already recommended client n family member to Mr.Frank Fuzer- He was very knowledgeable and extremely helpful through out the experiece of buying my BMW. Thank u BMW for having on staff someone like Mr. Fuzer. You earned a customer for life. :) More
Excellent service by Mr Michael Kolanoski (client Advisor) I recomend him 100% I will not hesitate to contact him again for mi next car. Fernando Mauricio Ordonez Advisor) I recomend him 100% I will not hesitate to contact him again for mi next car. Fernando Mauricio Ordonez More
Sam Guzman is the reason I will get my next BMW from Lauderdale BMW of Pembroke Pines. His attention to service is outstanding. What a pleasure to work with. Lauderdale BMW of Pembroke Pines. His attention to service is outstanding. What a pleasure to work with. More
It is truly a pleasure to work with your service employee, Scott Weinbaum. He is friendly, polite, professional, knowledgable, accomodating and dedicated to customer satisfaction. He exhibited patie employee, Scott Weinbaum. He is friendly, polite, professional, knowledgable, accomodating and dedicated to customer satisfaction. He exhibited patience and expertise as he enabled me to install my bluetooth device for the second time and, in a previous visit, repair my AM radio.My last three cars have been in the Lexus family and this has been my first BMW. Due to service provided by people like Scott Weinbaum, I will surely stay with BMW for many years to come. More
Lauderdale BMW is the only service center I have been to for my 5 Series that I've owned for 7 years. Scott Weinbaum has been my service advisor since the beginning. Scott is the reason why I never have a for my 5 Series that I've owned for 7 years. Scott Weinbaum has been my service advisor since the beginning. Scott is the reason why I never have an issue bringing my car in to be serviced. He has always been professional and the service work that has ever been done to my car has made me leave with a GREAT experience!!! I am always greeted with a warm, friendly hello, and of course with a smile. I have recently recommended Scott to my coworkers who also own a BMW and they have also been very satisfied. Thank you Scott! I truly enjoy working with you and will always recommend you when the opportunity presents itself. More