BMW of Fort Lauderdale
Fort Lauderdale, FL
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355 Reviews of BMW of Fort Lauderdale
New 6-series purchase attempt I'm newly back to the area for work and looking to order an M6 Gran Coupe. Walked into the showroom, which is literally crawling with staff, fully ins I'm newly back to the area for work and looking to order an M6 Gran Coupe. Walked into the showroom, which is literally crawling with staff, fully inspected and sat in no less than 4 6-series over the course of maybe 15 minutes, then began looking at a coupe outside. Not ONCE was I given even a glance by one staff member. Not a look, not a greeting, and certainly not anything resembling actual assistance. This is literally my third time inside of this dealer showroom with the exact same experience. At the last visit, 7 promptly walked out and ordered my 4-series from another dealer. Extremely pretentious attitude throughout, as if they don't need my business. This dealership has lost another sale, now for twice as much. Terrible and very disappointing. More
Isaac Valez & Jason Bare Started off with Blake, sorry to say it was an experience from xxxx! ISAAC you saved the day with your superior service, you are so knowledgeable and Started off with Blake, sorry to say it was an experience from xxxx! ISAAC you saved the day with your superior service, you are so knowledgeable and know how to keep a smile on a customer face. You kept us up to date and gave suggestions on what to do. an Ideal sales person, would highly recommend you. Jason you finished it off with just being a genius. Highly recommend these 2. More
Great service! Blake was so attentive and helpful every ste of the way. He heard out my specific requirements and made sure I was taken care of. I would highly recom Blake was so attentive and helpful every ste of the way. He heard out my specific requirements and made sure I was taken care of. I would highly recommend! More
Blake and Jason Loved the service we received at Lauderdale BMW from Blake and Jason. My husband contacted Blake via website. He made himself available all day on Sun Loved the service we received at Lauderdale BMW from Blake and Jason. My husband contacted Blake via website. He made himself available all day on Sunday! He did research before our arrival and had the perfect car selected. Andrew Warner in financial services was also extremely helpful. They were patient, knowledgeable and energetic. We will definitely be recommending them to friends and family! More
Outstanding service. I reached out to Lauderdale bmw via a leasing website. That same day, Blake Staas called to inquire further about what I was looking for. My previous I reached out to Lauderdale bmw via a leasing website. That same day, Blake Staas called to inquire further about what I was looking for. My previous car was totalled so I was looking for an immediate replacement. Day after day Blake showed patience and care fielding all my questions day or night, and my indecisiveness between models as I got feedback from my family! All in all the vehicle I was intending to go sign papers on was not the vehicle I had driven off the lot. He took the time to find the exact vehicle that was perfect for me and my needs. He was very knowledgeable and made the car buying experience pleasant for once! He got me the best deal that no other South Florida dealership Could beat. I highly recommend Blake when looking for your next Bmw. More
Great salesmen! Hi, I had a great experience with salesman Blake Staas and he was able to get me a great deal, pushing it thru management. Also, Tiffany was wonderfu Hi, I had a great experience with salesman Blake Staas and he was able to get me a great deal, pushing it thru management. Also, Tiffany was wonderful to assist in understand all tools of the care and made the process very smooth and sweet. Thank you guys! More
Thanks for the big egos / love my Hyundai ! Lease expired, went to this dealer to drop off the car --- asked to look at & test drove a 5-Series. After i mentioned i was comparing the car to a H Lease expired, went to this dealer to drop off the car --- asked to look at & test drove a 5-Series. After i mentioned i was comparing the car to a Hyundai Genesis, everyone gave me the cold shoulder & walked away like a bomb went off. I wasn't surprised to see that no one from BMW bothered to follow up with me on the price of a new lease .... thanks to them, I am now the proud lessor of a 2016 Genesis for $ 430/month w/$ 1K down, fully loaded (not nickel & dimed for every little option as you find on BMW's). Thanks for the tremendous egos everyone, you made my decision very easy & I'm more than happy with my choice. More
Awful - Drive a mile! My Review? My opinion? Save your sanity, dignity and your money and keep on driving to Mercedes ... This BMW dealership is really the worst car dealer My Review? My opinion? Save your sanity, dignity and your money and keep on driving to Mercedes ... This BMW dealership is really the worst car dealership I have ever used! Truly a terrible experience. Qualities? Arrogance, indifference and inefficiency come to mind... My personal suggestion to you is to save your nerves and keep driving on! More
All Lies This dealership lied even about ownership and connection to another BMW dealership (and a Lexus dealership!!). I believe a ton of positive online rev This dealership lied even about ownership and connection to another BMW dealership (and a Lexus dealership!!). I believe a ton of positive online reviews are phony. If you search enough you will find the bad reviews. Also check BBB..they show the number of complaints! The sales manager sat across from me and wasn't honest the entire 3 hours. He swore they weren't part of the ownership of the BMW in Pembroke Pines..and THEY ARE OWNED BY HOLMAN GROUP...same owners. He told me one thing sitting in front of me but wrote down different information. He lied about what he would give me for my car..have that in writing. He tried to con me into showing up when my car came in assuming I would not back down since the car was sitting there. Didn't happen. The HOLMAN GROUP of car dealers should be one people stay away from. The problem in So. Florida is people have so much money they don't care. I am a female, and I am sure they thought because I was, I would be easy to scam. NOT. I didn't buy from them because I took my time, did my research. There are tons of VERY unhappy and irate customers from this dealership and the Holman Group. More
Over-the-top customer service This was my first time purchasing a lease from BMW. Felipe Silva, the sales person was extremely helpful and went the extra mile to make the entire p This was my first time purchasing a lease from BMW. Felipe Silva, the sales person was extremely helpful and went the extra mile to make the entire process easy. I was given over-the-top customer service. He was very helpful, professional, and patience throughout. He personally drove my new car on his day off to my house and took a vast amount of time explaining all the new features the car came with until I was able to fully understand and start driving my ultimate driving machine. He made this difficult decision a breeze. I highly recommend Felipe above all for his outstanding knowledge about all the ins and outs. I would not consider going to any other dealerships, here you get everything you need and more. This was the greatest buying experience ever. More