BMW of Downtown Los Angeles

Very good and easy--my second car from Nick Alexander. Nick Alexander makes the car buying/leasing experience easy. This is my second car from them and I worked with Manny Santos who made the process seaml Nick Alexander makes the car buying/leasing experience easy. This is my second car from them and I worked with Manny Santos who made the process seamless. I would absolutely recommend Manny and Nick Alexander! More

Joe Pinedo is the Best!!! I’ve been leasing my BMW’s from Nick Alexander for the last 12 years and each time I enjoy working with Joe Pinedo. He makes my experience quick and I’ve been leasing my BMW’s from Nick Alexander for the last 12 years and each time I enjoy working with Joe Pinedo. He makes my experience quick and simple. He gets to know his customers and works hard to get what I’m looking for. Thanks Joe, you’re the best!!! More

Amazing Experience This dealership was really a pleasure to work with. They did not have the exact car I wanted but they located one for me the same day. Paperwork was This dealership was really a pleasure to work with. They did not have the exact car I wanted but they located one for me the same day. Paperwork was a breeze. They delivered the car to my office and picked up my Lexus and returned it to the dealer for me. I worked with John Won. He was very responsive and easy to work with. I would definitely recommend this dealership and John (Henry was also very helpful) More

Great experience with Nick Alexander BMW and Manny Santos My second purchase experience of a 5 Series -- a new BMW 530e sedan -- from Nick Alexander BMW was as great as my first. I highly recommend Manny San My second purchase experience of a 5 Series -- a new BMW 530e sedan -- from Nick Alexander BMW was as great as my first. I highly recommend Manny Santos, who was extremely pleasant to deal with, knowledgeable, fair, and worked really hard to close the deal within my budget. I also want to thank Manny's colleague Christian Quiroz for answering the numerous questions I've had about the car both before and after my purchase. More

Amazing experience James has been amazed from day 1, from the chat we had online to our meeting the next day. Adapted to our financial situation, committed to make every James has been amazed from day 1, from the chat we had online to our meeting the next day. Adapted to our financial situation, committed to make everything matching our preferences about the type of car, the value, but also easy to talk and cooperate. We swapped our VW for BMW and don't regret it. Service is impeccable. Not to mention that Alexander is family owned and super friendly on every aspects. Thanks again, thumb up for this dealership More

Amazing Team at Nick Alexander! The team at Nick Alexander BMW are amazing. I had the pleasure of working with John Won, Sales Manager, Reza Delzendeh, Finance Manager and Jeffrey Ma The team at Nick Alexander BMW are amazing. I had the pleasure of working with John Won, Sales Manager, Reza Delzendeh, Finance Manager and Jeffrey Manarang, Service Adviser whom assisted me with my recent lease buyout. The process was very easy, efficient and fast. Great team, I have been working with them for over 8+ years. Highly recommend. More

Very seamless process Alexander BMW is honest and doesn't give you the runaround on pricing. Would recommend the dealership to all. Would definitely purchase a new vehicle Alexander BMW is honest and doesn't give you the runaround on pricing. Would recommend the dealership to all. Would definitely purchase a new vehicle from them again. More

Fraudulently Induced into Leasing BMW by Nick Alexander BMW Nick Alexander BMW - Advertising Fraud Fraudulently Induced into BMW 4- Series Lease by Lying Salesman Kyle Rancourt - BMW BUYER BEWARE! I recen Nick Alexander BMW - Advertising Fraud Fraudulently Induced into BMW 4- Series Lease by Lying Salesman Kyle Rancourt - BMW BUYER BEWARE! I recently leased a BMW 4-Series Gran Coupe from Nick Alexander BMW, and had a horrendous experience with Kyle Rancourt from Nick Alexander BMW, who fraudulently induced me into leasing the vehicle. The vehicle was delivered with a part missing, and on the good word of Kyle Rancourt, who promised that the issue would be immediately addressed the following week, I agreed to take delivery of the vehicle. Kyle continued to play games, promising to deliver the missing part. It has been over a month, and the part has still not shown up. I have been driving around with a HOLE IN THE FRONT BUMPER. To Nick Alexander BMW management: I understand that it may be your practice to employ dishonest sales people in order to reach your sales goals, but it is objectively bad business practice to be a penny wise, pound foolish and lose dozens of future customers over failure to make good on a promise that costs only a few dollars, and worst of all, was something that the car was never supposed to have been missing in the first place. I have purchased and/or leased 5 BMWs over the last 10 years, and I have helped friends and family purchase and/or lease close to a dozen BMWs over the years. This will be the last time I ever come to Nick Alexander BMW, nor will I ever refer anyone to your dealership because of your lies, deceptive sales practices, and lack of ethics and poor communication. There is no reason to come to this BMW dealership when there are so many better options in Los Angeles. More

I drove from Irvine to LA to make the deal I had the best buying experience. They had the car in the color I wanted and the deal was made before I even drove to the dealership;. I took a photo I had the best buying experience. They had the car in the color I wanted and the deal was made before I even drove to the dealership;. I took a photo of the front and back of my license and share my insurance and filled out the credit application. By the time I arrived the car was clean and ready to go. My first time driving the car was on the way home. Loving my new 2019 BMW M5 and Kyle Rancourt from Nick Alexander BMW made it all happen. Did I want to drive to LA to make the deal? No, but it was worth it dealing with Kyle. More

Did not deliver previously agreed lease terms DO NOT DO BUSINESS with this dealership! I was communicating with Jessica (Internet Sales Manager) via e-mail for several days regarding a vehicle the DO NOT DO BUSINESS with this dealership! I was communicating with Jessica (Internet Sales Manager) via e-mail for several days regarding a vehicle they have on their lot. I sent her down payment and monthly payment that I was looking for and she assured me that they can do it. I asked her sevar times to send a breakdown of the lease terms and she refused claiming that she did want me to go to another dealer. Jessica promissed me that she will give me the deal with terms I sent her. Well, tonight I drove for over an hour to go pick up the car and I was presented with numbers much higher than what we agreed in e-mail. DO NOT TRUST them and DO NOT go to their dealership and waist your time! More