BMW of Downtown Los Angeles

John Won Extra Special This past weekend just returned to lease my 4th BMW from Nick Alexander Imports, John Won went extra miles for us, my lease was up in November therefo This past weekend just returned to lease my 4th BMW from Nick Alexander Imports, John Won went extra miles for us, my lease was up in November therefore I got an extension until I decided what model was going with, so the last few months John was very determined to find what I was looking for between phone calls, emails, text, he was able to find it for me, best options and best for my budget. John was extremely polite, professional, kind, friendly, patient, understanding, helpful, he made it a very pleasant experience leasing the car, when we arrived to the dealership he had already prepared everything for us, we were in and out of the dealership in an hour, between test drive, signing the new contract and inspection of my old BMW. Nick Alexander is one of the best dealerships that i know and please don't forget to ask for John Won, he will make it possible for you. More

my new M2 great service and communication from james from the initial order of my 2019 M2 comp till delivery. call and emails always promptly replied to. got me great service and communication from james from the initial order of my 2019 M2 comp till delivery. call and emails always promptly replied to. got me a fair price, and delivery was as promised. More

A very positive buying experience I did extensive research on what car/model I was looking for and reached out to multiple dealers via the internet. John Won was very responsive, reme I did extensive research on what car/model I was looking for and reached out to multiple dealers via the internet. John Won was very responsive, remembered to call back a few weeks when I said I was ready to buy and worked tirelessly to find a car for me. Ultimately we custom ordered the car, John kept me apprised of the progress as the car was built and shipped and it delivered when promised. The pick up was seamless, the car was ready and I was in and out in 30 minutes. Overall a very good experience. More

Everyone is very friendly especially Chris J. Han We had an amazing, sweet, straight forward, knowledgeable sales man by the name of Chris J. Han He made our experience by far the best experience ev We had an amazing, sweet, straight forward, knowledgeable sales man by the name of Chris J. Han He made our experience by far the best experience ever!! He did not keep us there all day!! He was straight to the point. He was easy to talk to (not the usual b.s) Little did we know it was his first day at the job He is a keeper and deserves a raise and a bonus!! We are willing to go back in the future thanks to him And I am writing a review thanks to him (I usually do not write reviews) He was patient with us too (I am not easy to deal with or easy to please) Thanks again Chris For your excellent customer service and once again we are happy with our purchase More

Amazing car sales man We went to get a car for someone else and our sale man Christopher J Han was so great! after seeing the vehicle we were going to purchase we went to C We went to get a car for someone else and our sale man Christopher J Han was so great! after seeing the vehicle we were going to purchase we went to Chris office where we started the process, he did not make you feel pressured at any moment and he explained everything thoroughly! One of the managers let us know that it was Chris first day and his first sell, I let the manager know that I would have never known that if he hasn’t told me, I am so happy with the customer service we received from Chris that I would go back specifically for HIM to get my own BMW. He truly made it the best car buying expirence I have EVER had, once again thank you Chris! More

Thanks to Kyle R. I’ve had bad experiences at dealers, feeling pressured to make a purchase. My experience changed at Nick Alexander thanks to Kyle Rancourt. He was ver I’ve had bad experiences at dealers, feeling pressured to make a purchase. My experience changed at Nick Alexander thanks to Kyle Rancourt. He was very patient, and helpful. He made me feel so comfortable I felt good buying my car. Thanks Kyle! For taking your time every step of the way! More

Cameron Soliman best Salesman! So I had a fantastic experience with Cameron Soliman as my salesman! He made the process so smoothe and super easy, which was not an easy feat since I So I had a fantastic experience with Cameron Soliman as my salesman! He made the process so smoothe and super easy, which was not an easy feat since I had been with Audi for the last 9 years!!! I didn’t feel like I was being “handled” or pressured to buy anything. He listened to my exact wants and needs and DELIVERED! I was literally only there for 45mins before I was signed for my beautiful 2019 X6! Thank you Cameron for easing my anxiety and sadness for leaving Audi! You helped me make a FANTASTIC decision! Looking forward to working with you in the future. More

Exceptional Service This is my fourth BMW from Nick Alexander Imports and I can’t be more satisfied. There is a reason I keep going back. Service, service and service. BM This is my fourth BMW from Nick Alexander Imports and I can’t be more satisfied. There is a reason I keep going back. Service, service and service. BMW in my view, being head and shoulders above all competors is one thing, but the service I receive at Nick Alexander is priceless. John Won sees to every need I have and is a pleasure to deal with. More

Great customer service and quickly was out the door with new car..I will highly recommended dealership... Joe Pineda was especially great to work with and answered all my qu and quickly was out the door with new car..I will highly recommended dealership... Joe Pineda was especially great to work with and answered all my questions.. More

New Lease Just got my 3rd vehicle from Nick Alexander. I have appreciated their willingness to work with me and pick the best vehicle to fit my needs and budget Just got my 3rd vehicle from Nick Alexander. I have appreciated their willingness to work with me and pick the best vehicle to fit my needs and budget More