BMW of Downtown Los Angeles
Los Angeles, CA
Filter Reviews by Keyword
By Type
352 Reviews of BMW of Downtown Los Angeles
I had been shopping around for the best deal. There is a shortage of inventory. I submitted and inquiry on a new 3 series lease and Manny Santos reached to me right away. I told him what I was looking for a shortage of inventory. I submitted and inquiry on a new 3 series lease and Manny Santos reached to me right away. I told him what I was looking for and he had the perfect car for me. We negotiated everything through email and he got the deal done. Very happy with my new lease. More
Working with John is always simple and straightforward. He understands our needs and pulls through with the best deals and service! Nick Alexander BMW is the only dealership that I've worked with on my pas He understands our needs and pulls through with the best deals and service! Nick Alexander BMW is the only dealership that I've worked with on my past BMW's. More
Daniel fox was amazing! This is now my third lease with Daniel fox was amazing! This is now my third lease with nick Alexander. Daniel had my new car delivered right to my home! The BEST experience ever Daniel fox was amazing! This is now my third lease with nick Alexander. Daniel had my new car delivered right to my home! The BEST experience ever! More
I always hear horrible car buying experiences from friends or online. After my recent X3e purchase, I felt compelled to write a review for Ruben Espinoza, from Nick Alexander BMW. I was looking fo friends or online. After my recent X3e purchase, I felt compelled to write a review for Ruben Espinoza, from Nick Alexander BMW. I was looking for an X3 or X5 PHEV to take advantage of the government credits. My neighbor referred me to Ruben. We chat and text over the phone to go through my requirement. Within a few days, Ruben found the X3e that I wanted and gave me a great deal on the car. We decided to buy the car but realized we haven’t even sat in one before. Ruben immediately arranged for us for a test drive on Sat. On the day, we met John at the dealer. He has already gotten the car ready to go and let us test drive on our own. We enjoyed the car so we decided to take it. Since we didn’t drive our trade-in car, John arranged for Christian to drop off our X3e at our house on Sunday and drive away our trade-in car. We signed the paperwork on our home, the price is exactly what was agreed upon. I think Ruben and the team in Nick Alexander BMW set a high standard for the whole car buying experience. They were completely transparent, efficient, thoughtful, and customer focus. I lost my title for the trade-in car, Ruben also took care of it, saving me a trip to DMW. I probably spent less than an hour for the entire process, including half-hour test drive where I was stuck at 110 traffic for a while. Thank you, Ruben, for making this process so easy, straightforward, and most importantly saved me a ton of time. Thank you! More
This was my second BMW that I had bought from the dealership. Walt Ance was the sales rep. I found him very helpful, courteous, and extremely professional. I would highly recommend him. dealership. Walt Ance was the sales rep. I found him very helpful, courteous, and extremely professional. I would highly recommend him. More
I want to personally thank Lia Nortes at Nick Alexander BMW for all her help in purchasing our new 2021 BMW X5. From the moment I walked in to the moment I drove off in my new BMW, Lia Nortes was very info BMW for all her help in purchasing our new 2021 BMW X5. From the moment I walked in to the moment I drove off in my new BMW, Lia Nortes was very informative and met our needs to make the purchase on the spot. I have been to many BMW in the past, but Lia Nortes and Alexander BMW are a top quality BMW. I recommend everyone looking for a BMW new or used stop Alexander BMW and ask for Lia Nortes Thank you Lia. JK More
We were looking for a car for about 5 days. I personally called about 30 cars, and made appointments to see several. We had a specific car in mind (2019 X3) and then I talked with Axel. He negotiated the pe called about 30 cars, and made appointments to see several. We had a specific car in mind (2019 X3) and then I talked with Axel. He negotiated the perfect price and sent me over to Alex to close the deal. They both were professional, kind, and accommodating. They sold us such a nice car. Alex was super great, he got our paperwork completed, made the final sale and ensured the car had a full tank, was detailed and ready in just a couple of hours. I will go back to Nick Alexander for my next BMW (in about 2 years to replace my car- the new one was for my wife) More