BMW of Cincinnati North
Cincinnati, OH
By Type
1,152 Reviews of BMW of Cincinnati North
Exceptional experience ! As a returning BMW vehicle leaser, my wife and I set out to find the best deal to replace our 2014 BMW. As our lease was not quite ready to expire w As a returning BMW vehicle leaser, my wife and I set out to find the best deal to replace our 2014 BMW. As our lease was not quite ready to expire we had specific needs which we felt only the outgoing 2016 vehicles could satisfy (okay it's the last of the 4/50k warranty). After visiting three other dealers we decided to checkout this dealership and it turned out to be a very satisfying experience. From my first phone call to them to the initial meeting with Chris Lykins we were treated with great respect and understanding of the price and requirements of our next lease. Chris worked with us over several hours to ensure he and his Manager (Ed Best) could put us in the car and price that we had in mind. As the end of business hours came to a close there was never any pressure not to walk out and return another day. The experience from there even got better as we took the delivery of our new 2016 BMW 428i xDrive. This dealership does it right and Chris made it easy for us. This is our 4th BMW purchase in a two BMW household and we wholeheartedly recommend a visit to Cincinnati North BMW and ask for Chris Lykins before you sign, with someone else! More
Very disappointed in this dealer. Current BMW owner here. Highly recommended BMW and BMW shopping experience to my parents who are actively looking for new vehicle. After finally pursu Current BMW owner here. Highly recommended BMW and BMW shopping experience to my parents who are actively looking for new vehicle. After finally pursuading them to look into BMW they decided they wanted to test drive a new BMW X3. After a day of test driving at Porsche, Jaguar, MB and Audi, we pulled up to Jake Sweeney BMW at 4:30 and they closed at 6. We walked in and waited and waited to be helped but to no avail. Finally a young lady helped us but said she wasn't in sales but would "try to help us." She was very nice and answered all my parents questions. She told us that tonight the Christmas party for Jake Sweeney and she was excited. When the time came for test drive, she said she needed my parents insurance. The entire day at all the other dealers this was never asked of us and I had been driving so my parents didn't think to bring theirs as they're in the car. So we were told it's because "someone lied to us and they didn't have insurance so I'm sorry, it's our policy." Thought this was odd but we go to get our test drive car and this rep has us all walking around the lot for 10-15 mins in the freezing cold while she attempts to find a "retired service loner 2017 x3" to no avail she can't find it. Then we find out that the retired service loaner is the sales floor car. Thought this was odd and that brand new ones would be on the floor. So we finally get another car to drive and the car sold itself but the lack of professionalism did not. As soon as we pulled back in the associates seemed to be waiting on us so they could all go to the party and told this Rep that they'd be at the Mexican place down the street and to meet her there. We didn't even get a packet or any info. As an avid BMW supporter, this experience left me truly, truly disappointed that I ever talked up how respectful and professional the BMW company was. Definitely won't be recommending any other of my friends or family to this dealer. We were treated haphazardly and like we were a bother to be rushed out. More
BEST CAR BUYING EXPERIENCE!!! These guys are AWESOME!! I came looking to upgrade my car and find one that would fit into my budget and looking more into a certified pre-owned BMW. These guys are AWESOME!! I came looking to upgrade my car and find one that would fit into my budget and looking more into a certified pre-owned BMW. I ended up getting a new model because of their hard work finding something that fits in my budget and makes sense. Thank you Brad, Clay, Nick and Mike for making this happen. More
Amazing experience Jon Ogden is the man. He made the new vehicle experience memorable. Very knowledgeable and willing to get a deal done. Highly recommend him if you are Jon Ogden is the man. He made the new vehicle experience memorable. Very knowledgeable and willing to get a deal done. Highly recommend him if you are in the market!! More
Best BMW Buying Experience Yet! This is the third BMW I have purchased. My first in 2001, then again in 2010. This time, I decided to check out BMW of Cincinnati North. Am I ever This is the third BMW I have purchased. My first in 2001, then again in 2010. This time, I decided to check out BMW of Cincinnati North. Am I ever glad I did. I reached out for a quote via the internet and connected with Clay Moorhead. He was prompt in responding and following up without being pushy. I went in to meet him and he was going to connect me with another sales person but I asked to stay with him since we had quickly developed a rapport. I ordered a car that day and that's when Clay asked if I had ever considered taking delivery at the BMW Performance Center in Spartanburg, SC. I had never heard of it before. Long story short, that's what Clay set up for me and it was the BEST car pickup experience in my life! OFF THE SCALE. I highly recommend it. Clay was super to work with and made sure I was satisfied with my entire experience. I would highly recommend BMW of Cincinnati North as a dealership AND Clay as a sales associate. More
Recent purchase I needed plenty of time, many many visits and multiple test drives to be sure this was the car for me. Then came choosing the equipment, color and lo I needed plenty of time, many many visits and multiple test drives to be sure this was the car for me. Then came choosing the equipment, color and locating the vehicle that met my requirements. Jon Ogden was so patient, so helpfulnd and never pressured me at any time. Jon went the extra mile on many fronts including working with other associates (Chris Hundley) to find and bring in other customers cars so i could actually see multiple colors on my model in person side by side. Price was great, they put together a very attractive and aggressive deal. I was very impressed by the entire staff. More
Bought a new vehicle here. My wife and I just arrived home from China for two years and we were looking to get a new vehicle to fill our needs. Jon Ogden and Clay Moorhead were My wife and I just arrived home from China for two years and we were looking to get a new vehicle to fill our needs. Jon Ogden and Clay Moorhead were both extremely helpful in helping us do this. They were very responsive to our needs and found us the perfect vehicle. I would absolutely recommend them to anyone looking for a new car. More
Excellent Experience! I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get the car I'm looking for. Thank you for explaining all the details which helped me to made the right decision in choosing the right car that fits my needs and my budget. This is my first BMW, but the experience I went through at BMW of Cincinnati will make it the only place I will visit when I'm buying a second one. Thank you so much. More
My second BMW purchase from BMW of Cincinnati North Just bought my second BMW from BMW of Cincinnati North. Clay Morehead was my first salesman 3 years ago. He was extremely helpful in ordering my car Just bought my second BMW from BMW of Cincinnati North. Clay Morehead was my first salesman 3 years ago. He was extremely helpful in ordering my car, assisting with the transaction AND supplying help when needed through my 3 years of ownership. Chris Hundley took care of my second purchase since Clay has stepped away from day to day sales. Chris is a plethora of BMW knowledge and also brings real world experience and ownership to his client interactions. He took a great deal of time and patience to make sure I understood the functions and features of my new car. He absolutely went the extra mile through the entire delivery process. I can't imagine anyone represents the BMW product or the dealership any better. Finally, my previous 3 years of working with the service department at BMW of Cincinnati North proved that their people take best in class service seriously at all levels of BMW ownership experience. I look forward to their continued support in maintaining my new car. I highly recommend BMW of Cincinnati North for your next car. More
Jeff Robinson was an excellent Sales advisor I looked for a month straight when ever I could for the right car for me. When I found the right car with color the options etc that I was looking for I looked for a month straight when ever I could for the right car for me. When I found the right car with color the options etc that I was looking for Jeff R. Helped make the process straightforward and seem less. As a busy Mom who also works part-time I appreciated this greatly. BMW CINCY North has exceptional customer service. After being at different dealerships for a month straight you really can tell the difference this business has to offer. Thank you! I love my x1 xline x35i - Dr. Stenhoff from Columbus, Ohio More