BMW of Cincinnati North

New Car Purchase 2017 M240i xDrive Convertible Excellent customer service from Clay Moorhead and Chris Hundley! immediately after I ordered my new 2016 BMW the factory had supply problems (Japanes Excellent customer service from Clay Moorhead and Chris Hundley! immediately after I ordered my new 2016 BMW the factory had supply problems (Japanese nav units delayed - earthquake) and could not fulfill my order. I was pushed from the 2016 to 2017 model. Clay worked to secure me a very early 2017 production slot (I think my car was produced in the 1st week of the 2017 model run). I was completely satisfied by Clay & Chris's customer service. They kept me informed during the delay process and I had my new car as soon as possible. I love it and the improvements in the 2017 model make the extra wait worthwhile! I highly recommend BMW of Cincinnati. More

Best Sales Person Ever. From start to finish the process of selecting, ordering and delivery was flawlessly handled by Jo Carter. Very in tuned with your thoughts and concern From start to finish the process of selecting, ordering and delivery was flawlessly handled by Jo Carter. Very in tuned with your thoughts and concerns. Couldn't ask for a more pleasant experience. More

Oustanding I Would highly recommend this dealership From start to finish the professionalism was impeccable.Chris my saleman was grwat and Dana in service very I Would highly recommend this dealership From start to finish the professionalism was impeccable.Chris my saleman was grwat and Dana in service very attentive More

Great new car purchase experience!!!! I worked with Michael Naveh on purchasing a new BMW X5, this dealership is a class act by all parameters. From the moment we walked through the door I worked with Michael Naveh on purchasing a new BMW X5, this dealership is a class act by all parameters. From the moment we walked through the door we were greeted warmly, and this continued ..... to the time we drove off the lot in a new vehicle . I am not often moved by service good enough to make me write a review but this dealership was so far and beyond any car buying experience I have had in 40 years that I felt compelled to write a review . If you go to this dealership I strongly suggest you seek Michael Naveh . I'm sure all the staff here is excellent but I personally work with Michael and he is by far a true class act. Unfortunately the ranking system will only allow you to give a maximum of five stars,Michael deserves 10 . He called me personally the day after we purchased our vehicle just to see how we were doing and if we made it home safely, we drove to Cincinnati from Maryland to purchase this vehicle. How many times has a salesman, a car salesman in particular, called you after the purchase to follow up. More

Long awated dream car The most pleasurable leasing/buying experience of all (driving for 48 years) Michael and others were caring and interested in me and my selection. I w The most pleasurable leasing/buying experience of all (driving for 48 years) Michael and others were caring and interested in me and my selection. I was treated with respect and my decision was based on their knowledge of the product and the assurance that I could trust them and the product. I certainly have and will recommend this dealership to others. I shard with Michael that a previous experience was not the best and made me feel uncomfortable, but this visit lead to the acquisition/leasing of my dream car and washed away the past experience. As I drive I have become aware of he fabulous, safe ride that I am experiencing in my new BMW! I am completely satisfied with the Staff at BMW of Cincinnati and the driving experience. Thank You Miriam Kinard More

Great experience Jason was very helpful and enthusiastic getting me into a great new car. He was also very knowledgeable about BMW. I had a great experience! Jason was very helpful and enthusiastic getting me into a great new car. He was also very knowledgeable about BMW. I had a great experience! More

Dream car purchase. My 5 star buying experience began with the opportunity to test drive several cars with detailed information from informative staff and pain-free fina My 5 star buying experience began with the opportunity to test drive several cars with detailed information from informative staff and pain-free financing. It ended with me driving my dream car home the same day. The staff exceeded all of my expectations. I'm a customer for life and would highly recommend this dealership. More

Top Recommendation for BMW of Cincinnati I recently completed my second lease contract with BMW of Cincinnati North. I am thoroughly satisfied; the entire staff is professional and friendly. I recently completed my second lease contract with BMW of Cincinnati North. I am thoroughly satisfied; the entire staff is professional and friendly. Mr. Brad Schultz, Client Advisor, guided me through the selection process, explaining various features since I was upgrading from a 328i to 528i. He put forth considerable effort to locate the right car for my needs. Furthermore, Brad actually determined that I was eligible for a substantial discount through my insurance provider as an incentive offer! If you are in the market for a BMW, Brad Schultz is The Man to See. More

Got us an excellent deal We are persistent buyers and when we want a deal to happen we push hard for it. That was no problem for Brad Schultz at BMW of Cincinnati North. Not o We are persistent buyers and when we want a deal to happen we push hard for it. That was no problem for Brad Schultz at BMW of Cincinnati North. Not only did he get us the deal we needed, he worked hard throughout the whole process to make things go smoothly and efficiently. Their inventory is excellent, service department is helpful and their sales and finance staff are low pressure, easy to work with and friendly. We will certainly be back in the future and would high recommend this dealership and Brad Schultz. Thanks again, Christian G. More

Jo Carter - trustworthy, knowledgeable, humble, professional Jo Carter is by far the best sales person & advisor I have ever dealt with. She is trustworthy, patient, humble & professional. She inquired and liste Jo Carter is by far the best sales person & advisor I have ever dealt with. She is trustworthy, patient, humble & professional. She inquired and listened to what my needs were in functionality of a vehicle and matched that with the right one that also fit my personality versus "just trying to sell" a car. She treated the whole experience as a special experience and made it memorable especially in presenting my new GT to me with a red bow on it! Jo is the best! If you are thinking about buying a BMW or just have questions about it, call Jo! Thanks Jo from the bottom of my heart. Me and my white beauty are a perfect match. :-) More