BMW of Cincinnati North

Bought a new vehicle here. My wife and I just arrived home from China for two years and we were looking to get a new vehicle to fill our needs. Jon Ogden and Clay Moorhead were My wife and I just arrived home from China for two years and we were looking to get a new vehicle to fill our needs. Jon Ogden and Clay Moorhead were both extremely helpful in helping us do this. They were very responsive to our needs and found us the perfect vehicle. I would absolutely recommend them to anyone looking for a new car. More

Excellent Experience! I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get the car I'm looking for. Thank you for explaining all the details which helped me to made the right decision in choosing the right car that fits my needs and my budget. This is my first BMW, but the experience I went through at BMW of Cincinnati will make it the only place I will visit when I'm buying a second one. Thank you so much. More

My second BMW purchase from BMW of Cincinnati North Just bought my second BMW from BMW of Cincinnati North. Clay Morehead was my first salesman 3 years ago. He was extremely helpful in ordering my car Just bought my second BMW from BMW of Cincinnati North. Clay Morehead was my first salesman 3 years ago. He was extremely helpful in ordering my car, assisting with the transaction AND supplying help when needed through my 3 years of ownership. Chris Hundley took care of my second purchase since Clay has stepped away from day to day sales. Chris is a plethora of BMW knowledge and also brings real world experience and ownership to his client interactions. He took a great deal of time and patience to make sure I understood the functions and features of my new car. He absolutely went the extra mile through the entire delivery process. I can't imagine anyone represents the BMW product or the dealership any better. Finally, my previous 3 years of working with the service department at BMW of Cincinnati North proved that their people take best in class service seriously at all levels of BMW ownership experience. I look forward to their continued support in maintaining my new car. I highly recommend BMW of Cincinnati North for your next car. More

Jeff Robinson was an excellent Sales advisor I looked for a month straight when ever I could for the right car for me. When I found the right car with color the options etc that I was looking for I looked for a month straight when ever I could for the right car for me. When I found the right car with color the options etc that I was looking for Jeff R. Helped make the process straightforward and seem less. As a busy Mom who also works part-time I appreciated this greatly. BMW CINCY North has exceptional customer service. After being at different dealerships for a month straight you really can tell the difference this business has to offer. Thank you! I love my x1 xline x35i - Dr. Stenhoff from Columbus, Ohio More

New Car Purchase 2017 M240i xDrive Convertible Excellent customer service from Clay Moorhead and Chris Hundley! immediately after I ordered my new 2016 BMW the factory had supply problems (Japanes Excellent customer service from Clay Moorhead and Chris Hundley! immediately after I ordered my new 2016 BMW the factory had supply problems (Japanese nav units delayed - earthquake) and could not fulfill my order. I was pushed from the 2016 to 2017 model. Clay worked to secure me a very early 2017 production slot (I think my car was produced in the 1st week of the 2017 model run). I was completely satisfied by Clay & Chris's customer service. They kept me informed during the delay process and I had my new car as soon as possible. I love it and the improvements in the 2017 model make the extra wait worthwhile! I highly recommend BMW of Cincinnati. More

Best Sales Person Ever. From start to finish the process of selecting, ordering and delivery was flawlessly handled by Jo Carter. Very in tuned with your thoughts and concern From start to finish the process of selecting, ordering and delivery was flawlessly handled by Jo Carter. Very in tuned with your thoughts and concerns. Couldn't ask for a more pleasant experience. More

Oustanding I Would highly recommend this dealership From start to finish the professionalism was impeccable.Chris my saleman was grwat and Dana in service very I Would highly recommend this dealership From start to finish the professionalism was impeccable.Chris my saleman was grwat and Dana in service very attentive More

Great new car purchase experience!!!! I worked with Michael Naveh on purchasing a new BMW X5, this dealership is a class act by all parameters. From the moment we walked through the door I worked with Michael Naveh on purchasing a new BMW X5, this dealership is a class act by all parameters. From the moment we walked through the door we were greeted warmly, and this continued ..... to the time we drove off the lot in a new vehicle . I am not often moved by service good enough to make me write a review but this dealership was so far and beyond any car buying experience I have had in 40 years that I felt compelled to write a review . If you go to this dealership I strongly suggest you seek Michael Naveh . I'm sure all the staff here is excellent but I personally work with Michael and he is by far a true class act. Unfortunately the ranking system will only allow you to give a maximum of five stars,Michael deserves 10 . He called me personally the day after we purchased our vehicle just to see how we were doing and if we made it home safely, we drove to Cincinnati from Maryland to purchase this vehicle. How many times has a salesman, a car salesman in particular, called you after the purchase to follow up. More

Long awated dream car The most pleasurable leasing/buying experience of all (driving for 48 years) Michael and others were caring and interested in me and my selection. I w The most pleasurable leasing/buying experience of all (driving for 48 years) Michael and others were caring and interested in me and my selection. I was treated with respect and my decision was based on their knowledge of the product and the assurance that I could trust them and the product. I certainly have and will recommend this dealership to others. I shard with Michael that a previous experience was not the best and made me feel uncomfortable, but this visit lead to the acquisition/leasing of my dream car and washed away the past experience. As I drive I have become aware of he fabulous, safe ride that I am experiencing in my new BMW! I am completely satisfied with the Staff at BMW of Cincinnati and the driving experience. Thank You Miriam Kinard More

Great experience Jason was very helpful and enthusiastic getting me into a great new car. He was also very knowledgeable about BMW. I had a great experience! Jason was very helpful and enthusiastic getting me into a great new car. He was also very knowledgeable about BMW. I had a great experience! More