BMW of Cincinnati North

Tech advice Linsey Harper has worked with me twice now in past two weeks. She is very professional and knowledgeable on all aspects of tech help, answering all q Linsey Harper has worked with me twice now in past two weeks. She is very professional and knowledgeable on all aspects of tech help, answering all questions. Please don't let her slip away. For us old timers, we need this kind of attitute in helplng us figure out this new technology. Many thanks JOHN PARSONS happy 435i owner. . More

The Only BMW Dealership For Me! I have been a customer at BMW of Cincinnati, (Jake Sweeney BMW), for approximately 20 years. They have always provided the best service, with sales, I have been a customer at BMW of Cincinnati, (Jake Sweeney BMW), for approximately 20 years. They have always provided the best service, with sales, service and customer service I have ever experienced from any automobile dealership. I began my BMW relationship with Norm Dexter nearly 20 years ago and the wonderful service has continued on with Brad Schultz. If you are ever in the market for a BMW, go see Brad Schultz at BMW of Cincinnati! You'll be glad you did! More

Very satisfied customers I had particular requests for two cars this past year; Chris found both within a weeks time. It's clear that Chris is very passionate about BMW and it I had particular requests for two cars this past year; Chris found both within a weeks time. It's clear that Chris is very passionate about BMW and its customers. My wife and I are very satisfied and will return to Chris for our future purchases. More

Chris Lykins is Awesome We have made two purchases through Chris and both experiences were great. He is fair, honest and goes the extra mile. I don't think I have ever been We have made two purchases through Chris and both experiences were great. He is fair, honest and goes the extra mile. I don't think I have ever been more satisfied with the service I have received when buying a car than with my experiences with Chris. A true professional! More

Highly recommend Chris Lykins My wife and I have made several purchases with Chris. What better thing can you say about a transaction than it was easy and fair? Chris made ours b My wife and I have made several purchases with Chris. What better thing can you say about a transaction than it was easy and fair? Chris made ours both. a customer from Dayton More

Drove home a new car! Chris Lykins was and continues to be terrific. I LOVE my 2017 BMW 430 XI hard-top convertible. Chris listened to what I wanted, explained the pros a Chris Lykins was and continues to be terrific. I LOVE my 2017 BMW 430 XI hard-top convertible. Chris listened to what I wanted, explained the pros and cons of the car, and walked my husband and me through the lease process. I drove the car home the same day (with the top down)! Since then, Chris has stayed in contact, checking that I haven't had any problems, let me know when the license plates were in, and took a good bit of time to give me a refresher on the bells and whistles. More

OUSTANDING customer service! Interested in buying a BMW? Look no further than BMW of Cincinnati North and be sure to ask for Chris Lykins. Besides having one of the most impress Interested in buying a BMW? Look no further than BMW of Cincinnati North and be sure to ask for Chris Lykins. Besides having one of the most impressive BMW inventories in the Mid West, the staff at BMW of Cincinnati North actually cares about their customers buying and service experience. Throughout the process, Chris provided us with hands down the best car buying experience we've ever had! Besides being an overall great guy, he knows tons about these cars. He was able to teach my wife (who knows nothing about BMWs or car technology) everything there is to know about the two cars we bought. Once we decided what we wanted, there was no waiting around for 2-3 hours trying to get the transaction done - we were out the door in record time with new cars. Chris introduced us to Mike Donohue in the finance department who had all the documentation prepared in a very organized manner. Couple of signatures, a check, and small talk and we were out of there! These cars aren't cheap, but I felt a sense of pride knowing my hard earned money was going to a dealership and salesman who gave us their undivided attention and best effort to help us find some cars we wanted. On top of that, we made some friends along the way! Beautiful facilities, exceptional staff, and a huge inventory. What more could you ask for? More

Chris Lykins is delivers exceptional customer service! Car shopping is not on my list of favorite things to do, but Chris always makes it pleasant, easy and efficient. He is knowledgeable and focuses on d Car shopping is not on my list of favorite things to do, but Chris always makes it pleasant, easy and efficient. He is knowledgeable and focuses on delivering a great consumer experience, always! More

Worst car buying experience I went to look at a car on your lot and was denied service. It was for a used car that had 50k miles. When I arrived, I had to talk numbers before e I went to look at a car on your lot and was denied service. It was for a used car that had 50k miles. When I arrived, I had to talk numbers before even getting behind the wheel of the car. In this trip to the dealership I was never asked if I wanted to test drive a different car. The following day we went back to see if we could test drive another car and was denied service as well. It started by a different sales associate greeting us, and asking how he could help us. We stated we would like to test drive the car. He said he would go and get the keys. A little while later, he came back out and stated that the person we spoke to the previous day said we had to talk numbers before even getting behind the vehicle(it's pretty poor that the salesman couldn't even show his face, rather have another person do his work). So we were talking and the second salesman started saying concepts that were totally idiotic, such as the car handles different in these types of conditions(the weather was cloudy, but the ground was dry), and that he was apart of the new car team, and wasn't 100% sure on the used car sales. It's pretty poor customer service when a dealership denies someone because they think the person will just joy ride their cars. Yes I young, yes I don't look like I could afford much, and lastly look like I can handle the power(being handycapped), but didn't someone ever tell this dealerships sales team that they should judge a book by its cover? Two, at multiple other high end dealerships all I had to do was show them my license and I was able to get behind the wheel(as well as take cars for the full day to test drive). When searching for my next car, I will go out of my way to not only stay off this dealership, but every Jake Sweeney dealership. More

Our first new BMW Chris and the entire dealership is a class act. Chris worked hard for us to secure an earlier build than we ever expected and made the whole process p Chris and the entire dealership is a class act. Chris worked hard for us to secure an earlier build than we ever expected and made the whole process pain free. He has a wealth of knowledge about the BMW brand. I couldn't imagine the car buying process being any easier than he made it for us. More