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BMW of Cincinnati North

Cincinnati, OH

4.7
1,152 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,152 Reviews of BMW of Cincinnati North

April 11, 2017

Very Good experience! This guy is very friendly and patient.For our questions can also be very detailed to give answers. It was because of his friendly attitude that I deci More

by houwsng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We value our customers and like to think that our customers are actually family. The car buying experience can be very stressful, that's why we believe in making our customers feel like they're at home to make the purchasing process smooth and easy. All of us at Jake Sweeney BMW are very happy to hear that Jeff's friendly attitude and respect gained your trust. We would like to thank you for your business welcome you to the Jake Sweeney Family. Have a great day!

April 11, 2017

Great Service Team The Clint Service Adviser Shaun Snelling was very patient and helpful to understand my needs and provide good advises. The service was completed on t More

by 2003 540i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Evan King
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our service and customer service is very important to us at Jake Sweeney BMW. We strive to get the job done in a timely manner with the highest quality service work possible. All of us are happy to hear that you had a smooth visit to our service department. Thank you for your business and have a great day!

April 10, 2017

First Service Experience Perfect! My first service experience was just as promised...on time, no surprises, very professional and courteous. I look forward to a long term relationship More

by Matt VanSant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, our customers are family. We believe in giving you the best customer experience possible. We're all happy to hear that your first experience with us was smooth, easy, and remarkable. We would like to thank you for your business as well as welcome you to the Jake Sweeney family. We're looking forward to your business and hope you have a great day!

April 08, 2017

Awsome car buying experience. When we arrived at BMW North everyone we came in contact with treated us wonderful. Our salesperson Bradley Schultz took great care of us. We were ask More

by dawndebolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Donohue
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for the review. In Jake Sweeney BMW, we believe that our customers are family. We strive to make all of our customers feel at home and make sure the buying process is stress free. All of us are happy to have heard that you felt right at home with us and that Bradley Schultz was able to make the process easy. Thank you for your business and welcome to the Jake Sweeney family! Have a great day!

April 08, 2017

Excellent job by Aatir, very informed ,courteous, sincere ,good follow up. Manager very helpful and saved us money. Clean and friendly People stayed back after work, to c More

by Job well done
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aatir Barlas, Nick Markoff
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. The relationships we have with our customers are very important to us. We believe in giving the highest quality service and customer service. We are pleased to hear that we worked with your schedule and give you the best deal possible. From all of us at Jake Sweeney BMW, thank you again for your business and the kind words. Have a great day!

April 07, 2017

Excellent I highly recommend this dealership! Professional, yet casual. Always exceed expectations! No pressure sales. I felt confident that My deal was fai More

by G. M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ogden, Keith Patterson, Nick Markoff
Apr 07, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customer satisfaction is vital to our dealerships. All of us at Jake Sweeney BMW strive to make you feel like family and make sure you feel like home. We are happy to hear that you enjoyed your experience with us and would like to thank you for your business. Have a great day!

April 07, 2017

pleasant i always enjoy my visits to Sweeney BMW. Laid back, clean and comfortable. Nice cars to look at in the showroom. Decent coffee. thanks again More

by bikerbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wills
Apr 07, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customer relationships are important to us at Jake Sweeney BMW. We are pleased to hear you had an exceptional experience with us. Thank you for your business and your loyalty to us. Enjoy your new BMW and have a great day!

April 07, 2017

Good experience Great sales person. Service and service people from time I arrive to time I leave have always been courteous and keep me informed as to status of wo More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Apr 07, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW we strive to give all of our customers the best quality experience. We are happy to hear that Shawn, our service staff, and all of our staff were able to work with your schedule and keep you informed on what is happening. Thank you for your business and have a great day!

April 07, 2017

Looking for a BMW? Look no further than Cincinnati North When my old BMW was heading towards retirement, I visited several dealerships in Chicago - my new home town. The process was painful and I wasn't sat More

by DAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo Carter, Mike Donohue
Apr 07, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customers are family to us at Jake Sweeney BMW. It is incredible that you found his old business card in the old user manual of your old car. We are happy to hear that you called the number and got into contact with you. All of us are pleased that we were able to work with your schedule and get you into a new car when you were in town. Congratulations on your new car and have a safe travel home. Thank you for your outstanding loyalty and have a great day!

March 29, 2017

Make sure you call Clay Moorhead I've bought and/or leased several BMWs over the past 12 years and each time I've returned to BMW of Cincinnati North due the relationship established More

by Kay B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens, Shawn Snelling, Chris Freeman, Norm Dexter, Clay Moorhead
Apr 04, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW is to give our customers the best customer service to our customers. We would like to personally thank you for your ongoing business and appreciate your loyalty to us. We are very pleased to hear that Clay and our staff have been the reason you keep coming back. Thank you again and have a great day!

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