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BMW of Cincinnati North

Cincinnati, OH

4.7
1,152 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,152 Reviews of BMW of Cincinnati North

April 28, 2017

Easy to work with, Good Service I brought my 2013 BMW M3 in for an EDC malfunction. The staff was great at getting me in relatively quickly. I was given a loaner car for 2 days while More

by thompsac25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Jason Maudlin
May 03, 2017 -

BMW of Cincinnati North responded

Thank you for the review! Our goal at Jake Sweeney BMW is to make sure our customers get the highest quality service and customer service. We are pleased to hear that our staff took great care of you and your car. Thank you for your business and have a great day!

April 25, 2017

run flat issue Brought car in for service due to a rotation sound coming from tires......sounded like I had a flat but I didn't. We looked at the tires and they see More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Kathylee Sweeney
Apr 25, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal as a dealership is to make sure that our customers receive the utmost service and customer service. At Jake Sweeney BMW, our customers are family to us. We are all happy to hear that we were able to find the problem with your tire and get it not just done quick, but done right. Thank you for your business and have a great day, Karen!

April 24, 2017

John Ogden Is The Best It's been a year since I travelled to Munich for European Delivery of my m235 convertible. John Ogden made both this trip and the one previous in 200 More

by lorenmicheal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ogden
Apr 25, 2017 -

BMW of Cincinnati North responded

Thank you for the review and the very kind words about us and Jon. Our goal at Jake Sweeney BMW is to make sure our customers feel like they're more than a customer. Instead, we strive to make sure they feel like family instead. All of us are pleased to hear about how Jon has gone above and beyond to make sure you got a great car. Thank you for your business and your loyalty. Have a great day!

April 22, 2017

Good Service I received exactly the servixe that was required and expected. Dana was very hospitable And had my service done in a reasonable period of time. I re More

by Ragtop27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 25, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal is to make sure our customers get the best service and customer service as possible. That's why we believe our customers are like family to us. We're happy to hear we got your car done by Dana in a timely manner, but gave the highest quality service possible. Thank you for your business and have a great day!

April 21, 2017

Jeff Page is FANTASTIC!!! Extremely responsive; high integrity; courteous; knowledgeable; and reliable. Jeff has always delivered excellent service! I will continue to be a l More

by vadahill
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Page
Apr 25, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW, we strive to make sure each customer has the best service and customer service as possible. Our goal is to make sure each customer feels more like family than just another customer. All of us are pleased to hear that Jeff continually gives you the best experience. We appreciate your loyalty and thank you for your continued business. Have a great day!

April 21, 2017

2013 M3 service Have been getting service here for almost 20 years. Always great! I had my winter wheels and tires swapped out for summer wheels and tires along wit More

by BobS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customers are family to us at Jake Sweeney BMW. Our goal is to make lifelong customers while giving the best service and customer service. We are happy to hear that Dana and our staff were able to take great care of you and store your tires for you. Thank you for your outstanding loyalty and all your business, we greatly appreciate you. Have a great day!

April 20, 2017

Excellent service The staff here are very nice and welcoming. My salesman helped me with the new car from every step along the way. There was a little bit of a problem More

by m4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW, we believe our customers are family. We strive to give every customer timely service and customer service with the utmost quality. We beyond thrilled to hear that your experience with Brian was not only smooth, but he even drove 100 miles to deliver it to you. Thank you for your business and enjoy your new BMW. Have a great day!

April 20, 2017

Great experiance Everyone that I came in contact with was personable and more than happy to make my buying experience wonderful I had a very non stressful experience More

by Cms122452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customers are vital to our dealership. That's why at Jake Sweeney BMW we strive to make each and every customer feel right at home. We are happy to hear you had an exceptional experience with Jason and our staff. Thank you for your business and enjoy your new BMW. Have a great day!

April 20, 2017

The Ultimate Driving Machine Courteous, knowledgeable and efficient along with friendly advices. This follows a favorable buying of the car which was also a pleasant experience. B More

by bobdutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We know the car buying experience can be very stressful. At Jake Sweeney BMW, we strive to make your car buying experience easy and smooth. Our goal is to make you feel right at home and get you in a great car with a great deal. All of us are pleased to hear that Shawn was able to walk you through the deal. Thank you for your business and have a great day!

April 14, 2017

First service visit Dana was very friendly & helpful in getting me setup for valet service for future service appointments. I waited for the service repairs & it was rea More

by Yo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 18, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW of Cincinnati North, quality is our goal. We strive to give both exceptional services for your cars, but also give the best customer service. All of us are proud to hear that we not only serviced your car in a timely manner, but made sure it was serviced right! Thank you for your business and have a great day!

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