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BMW of Cincinnati North

Cincinnati, OH

4.7
1,152 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,152 Reviews of BMW of Cincinnati North

May 05, 2017

Wonderful service The service here was amazing from the receptionist to the Service advisor who helped us with our transaction The care and attention that you rece More

by Mdola899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our team at Jake Sweeney BMW strives to make sure our customer's servicing is completed with the best quality as possible. We also believe that our customers deserve the best customer service as well. All of us are happy to hear that received both from us. Thank you for your business and have a great day!

May 05, 2017

Top notch service at BMW of Cincinnati North This was my first time at 'BMW of Cincinnati North' for servicing my car. It was a pleasure dealing with Shawn Snelling, who kept me updated throughou More

by shawkats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Linda Wiley
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, we believe all our customers are family. That's why it is our goal to make sure each and every one of our customers receives the utmost quality in service and customer service. We are all pleased to hear that Linda and Shawn informed you on everything regarding our service on your vehicle as well as information on additional parts. Thank you for your business and loyalty to us. Have a great day!

May 04, 2017

Great Service, Easy to work with Brought my new X1 into the facility for servicing. Services and retrofitting of the comm box were all completed within 24 hours. Kept me in the loop t More

by dan14abcdE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani Carroll
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to make sure our customers not only receive the best customer service but receive the best service possible. All of us are happy to hear that our staff kept in contact with you to make sure you knew exactly what was happening. Thank you for your business and have a great day!

May 04, 2017

First Beamer The experience went well. Brad followed up and did a good job. The 'genius' also did a good job explaining how to use the vehicle. More

by Hoagylips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Nick Angelo
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to get our customers into great cars at great prices while giving the best customer service possible. All of our staff are pleased to hear that Brad gave you the utmost respect and even followed up with you. Thank you for your business and have a great day!

May 04, 2017

The salesman was fair and very conscientious. Nice Salesman! The salesman was not pushy and did not up-sell me from what I was looking for. He was very informative about both the vehicle and the w More

by Nik Perino
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Naveh
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We strive to make sure that we get every customer not only gets into a great car, but a great car with a great deal. All of us at Jake Sweeney BMW are happy to hear that Michael informed you on the options for your car as well as inform you about the perks for each car. Thank you for your business and have a great day!

May 04, 2017

Great Service Tim and his staff made my service visit easy and anxiety free having always gone to the BMW Store for years to buy and have my BMW's serviced More

by B Man
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard , Dana Eby
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We're aware that the car buying process can be stressful and anxiety filled. At Jake Sweeney BMW our goal is to make sure you feel none of that. To us, our customers are family, which is why we strive to make sure you feel right at home. Thank you for your loyalty and have a great day!

May 03, 2017

My 13 th BMW bought Always dealt with Jon Ogden for 20 years. My 13 th BMW. I will buy from no one else thanks for making it so easy More

by BrentArter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ogden
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW, our goal is to make sure our customers are greeted and taken care of as if they were apart of our family to begin with. All of us are pleased to hear that Jon has taken great care of you over the past 20 years. We would like to thank you for your loyalty to us and hope you enjoy this one the most. Thank you and have a great day!

May 03, 2017

Service experience Great job! When I had miscommunicated, the BMW North service team stepped up to make my error transparent!! I will absolutely recommend this tea More

by X5er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Shawn Snelling, Jeff Page
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We strive to make sure all of our customers are taken care of with the best service and customer service possible. All of us at Jake Sweeney BMW are happy to hear that our staff took great care of you and resolved any issue that happened. Thank you for your business and welcome to the Jake Sweeney Family. Have a great day!

May 02, 2017

An Experience I would Repeat I bought a certified used 2015 BMW 328xi. The experience was an excellent one. For the most part a major purchase is inherently uninteresting and us More

by A. Christopher D., Lebanon, OH
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams
May 03, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We're happy to hear you had an exceptional experience with us. Our goal at Jake Sweeney BMW is to make sure our customers feel right at home when they're buying their car. To us, our customers are family. We would like to thank you for your business and welcome you to the Jake Sweeney Family. Have a great day!

May 01, 2017

2017 BMW X3 28i We had an excellent experience with BMW of Cincinnati North dealership. We contacted them to get a quote for 2017 BMW X3 28i with following configurat More

by Tejas Gandhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin, Clay Moorhead, Jason Maudlin
May 03, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, we strive to give our customers the best cars with the best deals possible. To us, our customers are more than customers, rather they are family. That's why our goal is to give our customers the best car buying experience possible. We thank you for your trip, time, and business. Have a great day!

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