BMW of Cincinnati North

Purchased First BMW from Cincinnati North After a few weeks of communicating via email and phone, due to my unavailability because of work, I finally purchased my first BMW from this dealershi After a few weeks of communicating via email and phone, due to my unavailability because of work, I finally purchased my first BMW from this dealership! I never write reviews for anything I purchase but I believe this transaction deserve one. A 2013 335i was on their website and also AutoTrader that caught my attention so I requested more information from Clay Moorehead. I live just north of Indianapolis, IN and driving down to Cincinnati was not an option for me. So, we exchanged information regarding the vehicle and my trade-in via email and phone to get the first few steps out of the way which resulted in myself traveling to the dealership for an appraisal. When I finally managed to drive down, I first met Brad Schultz in which he walked me over to meet Clay Moorehead. From that point on, Brad took care of me from start to finish and let me tell you, this has got probably THE MOST professional and easiest negotiation, appraisal, the whole nine yards I've dealt with, ever. I have previously owned two BMW's before and during the process of obtaining them, they were nothing compared to this experience. Brad was very knowledgeable, focused on my needs, worked very hard with this deal, and very friendly as well. Without taking much of my time due to the distance traveled, he made sure that the paperwork was already in order and would just need my signature upon my arrival. This deal couldn't have gone as smooth as possible without him! In the end, Clay approached and congratulated me with the purchase and Brad made sure my requests were completed during the car checkup before I left. This dealership and with the likes of Clay and Brad definitely earned my business. I'm happy to say that I will be purchasing my next and all future BMWs from here! More

Lots of help I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I wanted, I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I wanted, with my dog, Lola as passenger. He helped with the financing by looking up any special arrangements that BMW has with different companies and we found money off with the company one of my sons works at. He even came over to my house to help program the automatic garage door opener. He was really helpful all the way through the process. More

Purchased My Second 5 Series This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, cust This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, customer focused and easy to deal with, not pushy. He listens to what the customer wants and gets the job done! My sales transaction was smooth, the paperwork was processed quickly and accurately. These guys are the best! The service department is the "creme de la creme" no one wants to have their car serviced but if you must this is the place to be, Chris Owens and Shaun Snelling are patient, thorough and knows their stuff. Overall this place is "beemer" paradise everything is good. More

Robert was helpful too I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out of to I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out of town. More

Efficient and customer oriented My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced me My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced me to key staff members and was a knowledgable reference on the walk through of the cars features. His focus on customer service won me over the first time and will keep me coming back. More

Chris Lykins just helped me with leasing a new BMW for the third (or maybe it was the fourth time. Chris is everything you want in a sales rep: passionate about the product, considerate of new BMW for the third (or maybe it was the fourth time. Chris is everything you want in a sales rep: passionate about the product, considerate of customer needs and committed to making the process a pleasant experience for everyone. Chris is also knowledgeable and, in my experience, unfailingly honest. He is the best I have encountered in the business, and I am currently on my 7th BMW. More

From Soup to Nuts is A+ Everything from start to finish is A+. Excellent sales - easy to work with, great explanations, quick communications via email/phone, offering deals f Everything from start to finish is A+. Excellent sales - easy to work with, great explanations, quick communications via email/phone, offering deals for options and extras but no pressure to buy ... all good. Business manager was very professional in explaining details and taking care of necessary paperwork quickly. He managed to limit the legalese and thus sped up the entire process. All questions were answered in plain English. This is the second purchase I have made at this dealership. The service department handled all maintenance on first vehicle and both the service reps and mechanics were A+. It is easy to make convenient appointments and I received great service during all visits. They always made the ordeal of car maintenance easier. I had absolutely no hesitation in returning to this dealer for another new car purchase. They have an All-Star cast and have my highest recommendation. Ron S. More

In and out with Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with the b Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with the best car given how many miles I drive a year. He has followed up many times to help out with any questions I have after the purchase and I recommend him to anyone looking for their first bmw experience! More

This may as well be renamed the "M" dealership!!! This is a fantastic dealership. All sales people are friendly and welcoming. A special shout out to Clay Moorhead and Aatir Barlas for taking care of This is a fantastic dealership. All sales people are friendly and welcoming. A special shout out to Clay Moorhead and Aatir Barlas for taking care of my order and making my BMW experience top notch. the car came in as ordered and the team were kind enough to take some nice pictures/videos of us as the car was being handed over to us. As Clay would put it, It's been a Claytastic experience. Clay also made sure the lease experience was seamless from collecting the necessary paperwork to securing the best deal possible. Aatir went out of his way to prepare custom winter tires even during his sick leave period. This is customer service at its best I would recommend this dealership to anyone who's going for BMW in the region. in fact, even if you were not considering a BMW, you should go check it out because you may change your mind. Their show room looks like the Avengers! you will drown in M3s/M4s/M5s/M6s/GTSs/i8s and Alpinas (just in case you're too picky). Go for it guys and enjoy! Hachim More

Wonderful Experience Ask for Brad This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with both e This is the 2nd BMW we have purchased from this Dealership. Brad Schultz was our sales Person both times and we very Happy and satisfied with both experiences .Brad listens to what we wanted and didn't try to pressure us Lindsey Harper explained all the amenities and set up our vehicle to fit both my wife and me individually. Both of them took their time and was extremely patient More