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BMW of Cincinnati North

Cincinnati, OH

4.7
1,152 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,152 Reviews of BMW of Cincinnati North

May 23, 2017

Excellent service department The online scheduling is easy and convenient but the real gem is the friendly and personal service. From the check in to the loaner car and even the l More

by Shrmnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page, Kathylee Sweeney
May 24, 2017 -

BMW of Cincinnati North responded

At Jake Sweeney BMW, our customers are our most important asset. Our customers are family to us and we strive to make sure you feel right at home. We know servicing your car can be stressful, but we're pleased to hear Jeff, Kathy, and our staff made sure you got both a great service and great customer service. Thank you for your business and your review. Have a great day!

May 21, 2017

Car service Thanks, Shaun Snelling for outstanding customer service. Every time my car is serviced & he's my advisor he's demonstrates respect & knowledge when an More

by Love my three
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard Service Manager nice meeting you exceptional customer service as well. , Shawn Snelling, Shaun Sweeney
May 22, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Whether it's making the deal, servicing our customers, or just making our guests feel like they're apart of our family; we strive to give our customers the best experience possible. Shaun, Shawn & our staff are happy to hear that we made sure you got the respect and knowledge you deserved. All of us at Jake Sweeney BMW would like to thank you for your business and hope you have a great day!

May 21, 2017

This was the best experience I had buying a car! I met an honest, outstanding Salesman that treated me with respect, and sold me a great car! I wanted to use my Credit union for financing, but BMW o More

by roadrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
May 22, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review. From the moment we meet, our goal is to make sure you feel right at home. Greg and our staff strive to give our customers an honest, respectful, and overall a great car buying experience. We're pleased to hear that we got you into the exact car you wanted while making the whole experience quick and easy. We would like to thank you for your business and welcome you to the Jake Sweeney Family. Have a great day!

May 19, 2017

Ed Besl I think this is my 7th or 8th BMW...I followed Ed and his good service for years...effortless and professional! I will be back! More

by tjmalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Donohue, Edward Besl
May 22, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Mike, Ed, and all of us at Jake Sweeney BMW strive to give our customers the best service and customer service possible. Our customers deserve the best experience and we aim to make sure you feel right at home with us. We deeply appreciate your loyalty to us over the years and we congratulate you on your 7th or 8th BMW. Which ever one it is, we hope you like this one the best! Have a great day!

May 18, 2017

i am always well taken care of. I do not feel that I am pushed to purchase something I do not want. I appreciate this. Everyone is extremely professional, and I will definitely be More

by Swisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Sweeney
May 19, 2017 -

BMW of Cincinnati North responded

Our goal at Jake Sweeney BMW is to make sure our customers feel right at home. We strive to get you into a great car at a great price. All of us are happy to hear that you felt no pressure and got into the exact car you wanted. Thank you for your review and your business. Have a great day!

May 18, 2017

Great service experience Jeff updated me every day on the status of my X3 as it was in the shop for a week. Great friendly service experience and made it so easy for me to kee More

by GregS63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
May 19, 2017 -

BMW of Cincinnati North responded

Thank you for your time and your review. As a dealership, we value your feedback so we can make sure that our customers feel right at home with us. We strive to pay attention to the detail and making sure we produce the best service/customer service possible. Jeff and the rest of us at Jake Sweeney BMW are pleased to hear that this experience with us has been easy and painless. Thank you for your business and have a great day!

May 18, 2017

Every time I get service I feel part of the family The service is outstanding. Every time I take my BMW to the Service Department makes me feel like I am part of the family. They are efficient and ha More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
May 19, 2017 -

BMW of Cincinnati North responded

Thank you for your business and review. Our goal at Jake Sweeney BMW is to make you feel right at home. We strive to make sure you feel like your family from the very moment we meet. All of us are pleased to hear Jeff found the exact car you wanted with the exact specification you wanted. Welcome to the Jake Sweeney family and have a great day!

May 18, 2017

Great Experience Thanks to my friend Paul Bonner. I bought my first BMW from him 35 years ago. And special thanks to Dana Eby. She was great keeping me up to date More

by John C. Kanis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bonner, Dana Eby
May 19, 2017 -

BMW of Cincinnati North responded

We thank you for your review and appreciate your ongoing loyalty. To us, all of our customers are family. From the moment we talk to the time you walk in, we value our personal relationships with our customers. Paul, Dana, and all of us at Jake Sweeney BMW thank you for your 35 years of loyalty. Have a great day!

May 17, 2017

Awesome like always Friendly, courteous, and knowledgeable. Dave and Tim took care of hooking up a trickle charge adapter which I appreciated very much. Thank you. Hav More

by Steve Popp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Dave Godbey, Chris Owens, Chris Lykins, Dana Eby
May 19, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We're pleased to hear that Dave, Tim, and our staff took great care of you in making sure you got your trickle charge adapter hooked up. We strive to make sure all of our customers receive the best service and customer service as possible. Thank you for your business and have a great day!

May 17, 2017

Oil change - 7500 miles This was my first time at the dealership for service on my X3. Dana and the team couldn't have been nicer or more helpful. I stayed at the dealershi More

by Snap56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
May 17, 2017 -

BMW of Cincinnati North responded

From all of us at Jake Sweeney BMW, we thank you for your review and your business. Our goal at Jake Sweeney BMW is to make sure all of our guests feel right at home. We're pleased to hear Dana and our service staff made you feel very comfortable while we service your X3. We look forward to working with you in the future. Have a great day!

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