BMW of Cincinnati North

Tire replaced after a blow out Tire had to be ordered . Rental car was arranged for me. After the tire was ordered I received your call give me an update on when my uncle Bill Tire had to be ordered . Rental car was arranged for me. After the tire was ordered I received your call give me an update on when my uncle Bill would be ready The replacement was made in the time promised More

Professional people work here. I live 25 miles away Jeff Page helped it getting me in touch with someone to haul my car there " very professional towing company "he let me know I live 25 miles away Jeff Page helped it getting me in touch with someone to haul my car there " very professional towing company "he let me know when my car arrived and kept me informed as to how it was going .I got my car back as promised and as priced with a little discount. Plus a car wash More

M4 Conv purchase This will be my 3rd BMW purchased from Cinci North and my 6th from Chris. If I buy another BMW it won't be from any other sales person. Chris treats m This will be my 3rd BMW purchased from Cinci North and my 6th from Chris. If I buy another BMW it won't be from any other sales person. Chris treats me as I prefer and I feel he tailors his responses to how I would want them. He keeped me informed on everything as I bought the cars and he continues to keep me informed even though I am likely 3 years+ from another car. My most recent purchase wasn't the most coordinated event, but in the end I was doing something a bit out of norm and everyone from Tim in service to Chris did everything to make it right. I will continue to bring both of our current BMWs in for service as well as recommend Chris and BMW Cinci North should anyone ask me where they should buy a BMW. More

Top Notch For a premium brand dealership, everything about this place is down-to-earth. When I've needed service, they work to MY needs and schedule, not their For a premium brand dealership, everything about this place is down-to-earth. When I've needed service, they work to MY needs and schedule, not their's. When buying, they treat clients like friends, and keep everything about the deal out in the open and above board. Multiple people dropped what they were doing to answer questions, setup test drives, and work numbers for me. I've purchased about 40 vehicles in my lifetime and few experiences were as rewarding as this one. Don't change a thing, you are killing your competition with kindness. More

Buying a new car The sales new the car and told us everything about the car. He was very professional. I would recommend my friends to come buy.. I would buy another The sales new the car and told us everything about the car. He was very professional. I would recommend my friends to come buy.. I would buy another car. More

Great dealership! Good place to go if you desire a "one-pay" lease. Huge selection of vehicles if you want to purchase off the lot. Will lease again from Jake Sweeney. Good place to go if you desire a "one-pay" lease. Huge selection of vehicles if you want to purchase off the lot. Will lease again from Jake Sweeney. More

Absolutely amazing!!! I was very impressed, I felt both Brad Schultz and Brad Bonds really went the extra mile to make sure all my questions were answered and that I was h I was very impressed, I felt both Brad Schultz and Brad Bonds really went the extra mile to make sure all my questions were answered and that I was happy with my purchase. I've dreamed of owning a BMW since I was a little kid and I couldn't have asked for a better experience on buying my dream car!! Thank you guys so much!!! More

It just depends on service needs. Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and d Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and debris in the rear, spotty carpets in front, grime/gunk in seatbelt fastener areas. The whole point of a detail, is to get the details.... those areas neglected in routine vacuuming and the areas in need of attention when you tote kids around. Dana is awesome, however your detail service people need some help. Also, when pulling the loaner back in for return, one of the service gentlemen nearly hit me when he was attempting to back out a car from the left bay into the right bay as I was pulling in. He was backing out very quickly requiring me to lay on my horn. There are automatic doors there, so not sure why it would ever be a good idea to back a car on left into right paying no attention to customers pulling in. More

Great customer service Everyone is always very friendly. The techs are courteous and very thorough. The employees seem to care about quality and accuracy when taking care Everyone is always very friendly. The techs are courteous and very thorough. The employees seem to care about quality and accuracy when taking care of their customers. More

Airbag recall service Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know s Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know she was leaving for lunch and that Chris would be following up when my car was ready. Chris processed the remaining service and stepped me through all aspects. Great service! More