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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

June 09, 2017

Efficient, courteous service Jeff was very forthcoming with advice and informstion about the scheduled repair, as well as recommended repairs for the immediate future. He was als More

by 2006MRdstr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customer experience and safety are the most important factors for us as a dealership. As a service department, our goal is to work on your car with the utmost quality parts and skills. We are happy to hear that our service staff gave you an exceptional experience and really made you feel a part of the family. Thank you for your business. We look forward to working with you in the future and hope you have a great day!

June 08, 2017

service The service was fantastic and very friendly employees! I would recommend this dealership to everyone and will continue to give BMW of Cincinnati North More

by Greg1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens, Shawn Snelling, Chris Freeman, Norm Dexter, Greg Sewell
Jun 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your outstanding loyalty to us. Our customers are the biggest asset to us as a dealership, that's why we believe they are family. We look forward to creating long lasting relationships with our customers. All of us at Jake Sweeney BMW North are very happy to hear that you had a notable experience with us. Thank you for your loyalty and we are looking forward to working with you in the future. Have a great day!

June 08, 2017

Top notch as always Thank you to Shawn and Jon Ogden for their service and great help. These guys are true professionals. The sales side and service are the best. Afte More

by Jbseeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Jon Ogden
Jun 09, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your kind words. Our goal at Jake Sweeney BMW of Cincinnati North is to make sure our guest feel like family. That's why we strive to create long lasting relationships with our customers. We are very happy to hear that Shawn and Jon were of great help with your vehicle buying experience. We thank you for your loyalty and look forwarding to helping you with your next car. Thank you for your business and have a great day!

June 08, 2017

Great Service and Attention to Detail Lindsey and Brad were a great combo to work with on my purchase. After a few other trips looking for a vehicle and some rather unpleasant experiences More

by Jeff B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonds, Lindsey Harper
Jun 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW North would like to thank you for your review and kind words. Our goal is to create long lasting relationships with our customers. That is because our customers are family to us. We are all proud to hear that Lindsey and Brad truly made you feel a part of the Jake Sweeney Family. Thank you for your business and we look forward to working with you in the future. Congratulations on the new Vehicle and have a great day!

June 06, 2017

Excellent service and great value! Tim Gabbard and staff (Jeff Page) have a first class service department which is fast and cost effective. I have historically had my vehicles served More

by Brian W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Jeff Page
Jun 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW North would like to thank you for your review and your feedback. We strive to create the best customer experience possible from working with our customers' schedules to providing a detailed service to your vehicle. We're proud that Jeff, Tim, and our staff gave you an exceptional customer service to get all three of your vehicles serviced in one day without any worries. Thank you again for your business and have a great day!

June 06, 2017

Recent Service We always have a great service experience at BMW of Cincinnati North. The team is always helpful and friendly and the waiting area is nicely appointe More

by Mikep1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Jun 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW north is to give our customers both the best service and customer service possible. To us, our customer's satisfaction is the most important value to us. All of us are pleased to hear that Shawn and our staff were friendly and helpful throughout your whole experience. Thank you for your business and have a great week!

June 06, 2017

Customer Service On Steroids When it came time to lease a car, my husband and I didn't hesitate to select Jake Sweeney BMW. My husband brings his car to JS for servicing and is ve More

by Cyndy Trivella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Miller, Aatir Barlas, Clay Moorhead , Michael Naveh, Lindsey Harper
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review and your kind words. To us, our customers are family. That's why we strive to make sure you feel right at home and a part of the Jake Sweeney Family. We are all very pleased to hear you had an exceptional with us and you truly felt a part of the family. We are looking forward to working with you in the future. Enjoy your new BMW and have a great day!

June 05, 2017

Excellent Experience I recently purchased my new X1 at BMW of Cincinnati North. My salesman Chris did a super job providing information that I needed to make my purchasing More

by skennedy@kennedyandkennedy.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lykins, Lindsey Harper
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review. Our goal is to give our customers the best customer experience possible. To us, our customers are family. We're happy to hear that Chris kept you up to date through the whole process as well as made sure your car was ready to go when you came to pick up. Also, we're happy to hear that Lindsey was able to walk you through how to use all the features in your new vehicle. Enjoy your new X1 and have a great day!

June 05, 2017

Service Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the ent More

by dhargrovey52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We know our customers' schedules are busy so we work around your schedules. Our goal is to do the best quality work in the quickest time possible while giving our customer the best customer service possible. All of us at Jake Sweeney BMW are happy to hear that you received all of that. Thank you for your business and have a great day!

June 05, 2017

10/10 best experience I've had I bought an i8 and Nick and his team truly made my experience world class. Amazing stand up guy. I've bought from bmw dealer across the nation and the More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Markoff
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank your review and your kind words. We strive to give all of our customers an experience like none other. We strive to make sure our customers feel right at home. That's because our customers are family to us. We are honored to hear that above many other BMW dealers across the nation, you deem us as sticking out as the best. We thank you for your business and look forward to working with you in the future. Have a great day!

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