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BMW of Cincinnati North

Cincinnati, OH

4.7
1,152 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,152 Reviews of BMW of Cincinnati North

June 06, 2017

Excellent service and great value! Tim Gabbard and staff (Jeff Page) have a first class service department which is fast and cost effective. I have historically had my vehicles served More

by Brian W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Jeff Page
Jun 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW North would like to thank you for your review and your feedback. We strive to create the best customer experience possible from working with our customers' schedules to providing a detailed service to your vehicle. We're proud that Jeff, Tim, and our staff gave you an exceptional customer service to get all three of your vehicles serviced in one day without any worries. Thank you again for your business and have a great day!

June 06, 2017

Recent Service We always have a great service experience at BMW of Cincinnati North. The team is always helpful and friendly and the waiting area is nicely appointe More

by Mikep1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Jun 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW north is to give our customers both the best service and customer service possible. To us, our customer's satisfaction is the most important value to us. All of us are pleased to hear that Shawn and our staff were friendly and helpful throughout your whole experience. Thank you for your business and have a great week!

June 06, 2017

Customer Service On Steroids When it came time to lease a car, my husband and I didn't hesitate to select Jake Sweeney BMW. My husband brings his car to JS for servicing and is ve More

by Cyndy Trivella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Miller, Aatir Barlas, Clay Moorhead , Michael Naveh, Lindsey Harper
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review and your kind words. To us, our customers are family. That's why we strive to make sure you feel right at home and a part of the Jake Sweeney Family. We are all very pleased to hear you had an exceptional with us and you truly felt a part of the family. We are looking forward to working with you in the future. Enjoy your new BMW and have a great day!

June 05, 2017

Excellent Experience I recently purchased my new X1 at BMW of Cincinnati North. My salesman Chris did a super job providing information that I needed to make my purchasing More

by skennedy@kennedyandkennedy.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lykins, Lindsey Harper
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review. Our goal is to give our customers the best customer experience possible. To us, our customers are family. We're happy to hear that Chris kept you up to date through the whole process as well as made sure your car was ready to go when you came to pick up. Also, we're happy to hear that Lindsey was able to walk you through how to use all the features in your new vehicle. Enjoy your new X1 and have a great day!

June 05, 2017

Service Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the ent More

by dhargrovey52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We know our customers' schedules are busy so we work around your schedules. Our goal is to do the best quality work in the quickest time possible while giving our customer the best customer service possible. All of us at Jake Sweeney BMW are happy to hear that you received all of that. Thank you for your business and have a great day!

June 05, 2017

10/10 best experience I've had I bought an i8 and Nick and his team truly made my experience world class. Amazing stand up guy. I've bought from bmw dealer across the nation and the More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Markoff
Jun 06, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank your review and your kind words. We strive to give all of our customers an experience like none other. We strive to make sure our customers feel right at home. That's because our customers are family to us. We are honored to hear that above many other BMW dealers across the nation, you deem us as sticking out as the best. We thank you for your business and look forward to working with you in the future. Have a great day!

June 04, 2017

2015 M4 Thanks to Brad for that first test drive and then having that convertible beautifully detailed and ready to go for me a week later. Definitely enjoyed More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Donohue
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Your feedback is very useful in helping us create the best customer experience possible. We take great pride in our work. That is why we believe in giving our customers a final product that is clean, serviced, and ready to hit the road. We are pleased to hear that Brad, Mike, and our staff got your new convertible M4 looking clean and sharp. We hope you enjoy your new car and hope you have a great day!

June 04, 2017

My second car purchased from you should say it all My office is 2 miles from BMW store but I still go to you. That says a lot. Great selection and easy to deal with. Thanks. More

by Cvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson, Mike Donohue
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for your review and the kind words. Our goal at Jake Sweeney BMW is to make sure our customers receive the best service and customer service possible. Our goal is to make long lasting relationships with our customers. We're happy to hear that you have come back for another car and appreciate your loyalty to us. From all of us at Jake Sweeney BMW, thank you for your business and have a great day!

June 04, 2017

Another Great Experience! My service advisor was polite and professional and my vehicle was checked in right when I arrived. I was shown the coffee machine and restroom and th More

by Clark D Handy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Brinkman, Jason Maudlin
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your business. At Jake Sweeney BMW our goal is to make sure our customers feel right at home while your car is being worked on. We believe in returning your car the way we found it by making sure we keep it clean. We're happy to hear that our service staff took great care of you and made sure that the whole process was easy. We look forward to working with you in the future. Have a great week!

June 04, 2017

...we love our new X3; everyone involved treats us great! We stopped by to get our license plates installed on the X3. Also, met with Tim Gabbard in service briefly to order minor parts for the car that need More

by CJ's 3X3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Shawn Snelling, Lindsey Harper
Jun 06, 2017 -

BMW of Cincinnati North responded

Thank you for the review. As a dealership, your feedback is very important to us so we can continually strive to give the best customer experience possible. All of us at Jake Sweeney BMW are happy to hear Tim and our staff took care of your license plate installation as well as ordering minor replacement parts. We look forward to working with you in the future. Have a great day!

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