BMW of Cincinnati North

Very satisfying Brad did a great job. He was patient, knowledgeable, and personable. Temp very warm outside and he stuck with us as we looked at several automobiles Brad did a great job. He was patient, knowledgeable, and personable. Temp very warm outside and he stuck with us as we looked at several automobiles. More

From sales to service, a great dealership. I just recently purchased my third BMW for BMW of Cincinnati North. Each time, Jeff Robinson took the time to help select the right vehicle for me. I just recently purchased my third BMW for BMW of Cincinnati North. Each time, Jeff Robinson took the time to help select the right vehicle for me. And believe me that was not an easy task. I am what you might call a "picky" customer. Whenever I have to bring my vehicle in for service, Shawn Snelling is always so pleasant and professional. I highly recommend this dealership, especially if you are looking for that perfect pre-owned gem. More

Above and beyond Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair was completed in one day it a loaner was provided so I wouldn't have to wait More

Sales Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new lease purchases More

Great service - friendly, fast, and a free lunch! I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when I was given a gift card for a restaurant across the street, where I enjoyed a free lunch while my vehicle was serviced. When I returned, my car was ready. I especially like the option of scheduling my service appointments online, and appreciate the text reminders for upcoming appointments. More

Amazing service and even more amazing delivery!!! We can't thank Jason Maudlin and BMW of Cincinnati North enough for not only getting us into the perfect car for her to our specs, but for really pu We can't thank Jason Maudlin and BMW of Cincinnati North enough for not only getting us into the perfect car for her to our specs, but for really pushing is to make the Performance Delivery happen in the midst of an insanely busy time for us! 🙏🙏🙏🙏🙏🙏 First, if any of you ever build a BMW, I HIGHLY recommend doing the Performance delivery. BMW will put you up at the Marriott in Greenville, SC. Jean-Pierre was our Concierge from the Marriott and picked us up at GSP airport within 10 minutes of our arrival. He ensured the kitchen at the hotel stayed open to provide us with a 3 course meal, courtesy of BMW. He got our bags to the room, ensured it was up to our "standards", and then proceeded to give us a run down of all the recommended locations he had in Greenville for beer nuts like Jen and I. The next morning when we came down for breakfast we were immediately greeted by our shuttle driver, and the manager of the hotel restaurant. We were greeted by name which was remarkable considering this was the first time we have ever met these individuals. After some coffee, we we're packed up and off to the BMW performance center. Upon arrival at the Performance Center we were greeted by our product genius Nick, and our instructors for the day, Derek Leonard and Laura. After a quick instructional class on what was in store for the day, we started out on track exercises with Laura. We did braking, maneuvering, and wet skid pad exercises in an X4 M40i. Was an amazing performance package for a crossover (Sports Activity Coupe). After we finished on the road course, we were taken over to the Spartanburg production plant where we had a private plant tour and were able to visit the BMW Zentrum museum. After that, we headed out to their Off-road course with Derek to experience real world the off-road capability the X-Series of vehicles offers. I must say, it was mind blowing what these vehicles are capable of that rarely see gravel roads... After a nice lunch with Derek talking about BMW performance topics, sharing pics of friends builds and hearing about his own ride, the time which Jen has waited so patiently for came to fruition. Her delivery. Nick was hilarious and is sense of humor was about the equivalent of ours so the delivery process went on probably 30 minutes longer than necessary but again, we got some great recommendations for dinner and beers. I can honestly say, after purchasing over 15 vehicles in my life I've never felt more important or impressed by an automaker providing an experience with such high customer focus!!!! Nothing mattered more to the staff at BMW than the satisfaction of Jen and I. They could have been having the worst day but we would have never known because they were all about making this day an unforgettable experience! Overall, we will make BMW performance delivery a tradition every 1.5 years in the future. Gives an opportunity for an amazing experience and an amazing weekend getaway! More

Paul Bonner is the bomb and Dana Eby is Delightful! I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend th I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend this dealer. More

Great Experience I always have had a great experience working with BMW of Cincinnati North service department. They always give me 5 star experience. They really take I always have had a great experience working with BMW of Cincinnati North service department. They always give me 5 star experience. They really take care of my BMW More

Experience Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. More

Service top notch!! All staff exceptional Had 40,000 mile service.. first service not under warranty. Tim Gabbard ... awesome, explained all service to be completed, answered all questions mu Had 40,000 mile service.. first service not under warranty. Tim Gabbard ... awesome, explained all service to be completed, answered all questions much to my satisfaction. I actually transferred service from BMW Store, travelled extra miles because of his service history. Was not disappointed. All staff exceptional and very professional. Have already referred friends who are BMW owners to your service department. I was very pleased with my experience!!! Kudos to a great team!!! More