BMW of Cincinnati North
Cincinnati, OH
By Type
1,152 Reviews of BMW of Cincinnati North
Excellent service and great value! Tim Gabbard and staff (Jeff Page) have a first class service department which is fast and cost effective. I have historically had my vehicles served Tim Gabbard and staff (Jeff Page) have a first class service department which is fast and cost effective. I have historically had my vehicles served at the other BMW dealership in town. Having a History with Tim, I decided to try BMW North. Tim and Jeff were flexible and provided outstanding service, allowing me to get all 3 of my vehicles serviced in a single day with minimal disruption. Great job guys, I will definitely be back. Brian W. More
Recent Service We always have a great service experience at BMW of Cincinnati North. The team is always helpful and friendly and the waiting area is nicely appointe We always have a great service experience at BMW of Cincinnati North. The team is always helpful and friendly and the waiting area is nicely appointed.. More
Customer Service On Steroids When it came time to lease a car, my husband and I didn't hesitate to select Jake Sweeney BMW. My husband brings his car to JS for servicing and is ve When it came time to lease a car, my husband and I didn't hesitate to select Jake Sweeney BMW. My husband brings his car to JS for servicing and is very impressed with the quality of service and with Jeff Page, his service representative. In regards to my leasing a new vehicle, superb service from the get-go. They treat new business like an existing customer and can't bend over backwards enough to ensure they understand what you want and go the extra mile to ensure you get it. My husband and I are super picky about any service provider, and we can't say enough good things about the folks at Jake Sweeney. What especially impresses us is, the customer-first approach doesn't stop once you drive off the lot. The continuation of service and meeting your needs exceeds expectations. Everyone we came into contact with is wonderful and so service-oriented. Clay Moorhead was very helpful in getting the sales process started. Jonathan Miller made completing the paperwork an easy and understandable process. Aatir was very helpful in explaining the overview of functionality on the day we picked up the car. A special shout out to Michael Naveh, our sales rep and Lindsey Harper, a BMW genius... they are the BEST and we so appreciate them and everyone named here! More
Excellent Experience I recently purchased my new X1 at BMW of Cincinnati North. My salesman Chris did a super job providing information that I needed to make my purchasing I recently purchased my new X1 at BMW of Cincinnati North. My salesman Chris did a super job providing information that I needed to make my purchasing decision. When I picked up my vehicle the car was ready with a big ribbon on it. Lindsey patiently walked me through how to use the car's features. Love my new car! More
Service Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the ent Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the entire staff at BMW of Cincinnati North models the behavior of excellent customer service. Best in Class Service! More
10/10 best experience I've had I bought an i8 and Nick and his team truly made my experience world class. Amazing stand up guy. I've bought from bmw dealer across the nation and the I bought an i8 and Nick and his team truly made my experience world class. Amazing stand up guy. I've bought from bmw dealer across the nation and they stand out. More
2015 M4 Thanks to Brad for that first test drive and then having that convertible beautifully detailed and ready to go for me a week later. Definitely enjoyed Thanks to Brad for that first test drive and then having that convertible beautifully detailed and ready to go for me a week later. Definitely enjoyed getting my first BMW. More
My second car purchased from you should say it all My office is 2 miles from BMW store but I still go to you. That says a lot. Great selection and easy to deal with. Thanks. My office is 2 miles from BMW store but I still go to you. That says a lot. Great selection and easy to deal with. Thanks. More
Another Great Experience! My service advisor was polite and professional and my vehicle was checked in right when I arrived. I was shown the coffee machine and restroom and th My service advisor was polite and professional and my vehicle was checked in right when I arrived. I was shown the coffee machine and restroom and the lounge area. My service was completed and my vehicle was returned freshly washed, even though it was already spotless when I dropped it off. Great customer service. More
...we love our new X3; everyone involved treats us great! We stopped by to get our license plates installed on the X3. Also, met with Tim Gabbard in service briefly to order minor parts for the car that need We stopped by to get our license plates installed on the X3. Also, met with Tim Gabbard in service briefly to order minor parts for the car that needed replacement. We were very pleased with the complete and immediate attention given to us. More