BMW of Cincinnati North

Amazing service and even more amazing delivery!!! We can't thank Jason Maudlin and BMW of Cincinnati North enough for not only getting us into the perfect car for her to our specs, but for really pu We can't thank Jason Maudlin and BMW of Cincinnati North enough for not only getting us into the perfect car for her to our specs, but for really pushing is to make the Performance Delivery happen in the midst of an insanely busy time for us! 🙏🙏🙏🙏🙏🙏 First, if any of you ever build a BMW, I HIGHLY recommend doing the Performance delivery. BMW will put you up at the Marriott in Greenville, SC. Jean-Pierre was our Concierge from the Marriott and picked us up at GSP airport within 10 minutes of our arrival. He ensured the kitchen at the hotel stayed open to provide us with a 3 course meal, courtesy of BMW. He got our bags to the room, ensured it was up to our "standards", and then proceeded to give us a run down of all the recommended locations he had in Greenville for beer nuts like Jen and I. The next morning when we came down for breakfast we were immediately greeted by our shuttle driver, and the manager of the hotel restaurant. We were greeted by name which was remarkable considering this was the first time we have ever met these individuals. After some coffee, we we're packed up and off to the BMW performance center. Upon arrival at the Performance Center we were greeted by our product genius Nick, and our instructors for the day, Derek Leonard and Laura. After a quick instructional class on what was in store for the day, we started out on track exercises with Laura. We did braking, maneuvering, and wet skid pad exercises in an X4 M40i. Was an amazing performance package for a crossover (Sports Activity Coupe). After we finished on the road course, we were taken over to the Spartanburg production plant where we had a private plant tour and were able to visit the BMW Zentrum museum. After that, we headed out to their Off-road course with Derek to experience real world the off-road capability the X-Series of vehicles offers. I must say, it was mind blowing what these vehicles are capable of that rarely see gravel roads... After a nice lunch with Derek talking about BMW performance topics, sharing pics of friends builds and hearing about his own ride, the time which Jen has waited so patiently for came to fruition. Her delivery. Nick was hilarious and is sense of humor was about the equivalent of ours so the delivery process went on probably 30 minutes longer than necessary but again, we got some great recommendations for dinner and beers. I can honestly say, after purchasing over 15 vehicles in my life I've never felt more important or impressed by an automaker providing an experience with such high customer focus!!!! Nothing mattered more to the staff at BMW than the satisfaction of Jen and I. They could have been having the worst day but we would have never known because they were all about making this day an unforgettable experience! Overall, we will make BMW performance delivery a tradition every 1.5 years in the future. Gives an opportunity for an amazing experience and an amazing weekend getaway! More

Paul Bonner is the bomb and Dana Eby is Delightful! I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend th I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend this dealer. More

Sales Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new lease purchases More

Experience Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. More

Service top notch!! All staff exceptional Had 40,000 mile service.. first service not under warranty. Tim Gabbard ... awesome, explained all service to be completed, answered all questions mu Had 40,000 mile service.. first service not under warranty. Tim Gabbard ... awesome, explained all service to be completed, answered all questions much to my satisfaction. I actually transferred service from BMW Store, travelled extra miles because of his service history. Was not disappointed. All staff exceptional and very professional. Have already referred friends who are BMW owners to your service department. I was very pleased with my experience!!! Kudos to a great team!!! More

Great Experience I always have had a great experience working with BMW of Cincinnati North service department. They always give me 5 star experience. They really take I always have had a great experience working with BMW of Cincinnati North service department. They always give me 5 star experience. They really take care of my BMW More

Efficient, courteous service Jeff was very forthcoming with advice and informstion about the scheduled repair, as well as recommended repairs for the immediate future. He was als Jeff was very forthcoming with advice and informstion about the scheduled repair, as well as recommended repairs for the immediate future. He was also very well mannered and made me feel he genuinely had my best interests at heart. More

Great Service and Attention to Detail Lindsey and Brad were a great combo to work with on my purchase. After a few other trips looking for a vehicle and some rather unpleasant experiences Lindsey and Brad were a great combo to work with on my purchase. After a few other trips looking for a vehicle and some rather unpleasant experiences, Jake Sweeny BMW demonstrated how to create a buying "Experience." I will be a long term customer. More

service The service was fantastic and very friendly employees! I would recommend this dealership to everyone and will continue to give BMW of Cincinnati North The service was fantastic and very friendly employees! I would recommend this dealership to everyone and will continue to give BMW of Cincinnati North my business! More

Top notch as always Thank you to Shawn and Jon Ogden for their service and great help. These guys are true professionals. The sales side and service are the best. Afte Thank you to Shawn and Jon Ogden for their service and great help. These guys are true professionals. The sales side and service are the best. After 20 years and about 10 cars look forward to 20 more. More