BMW of Cincinnati North

Maintenance Appointment My recent experience at BMW was excellent. I visited the dealership on behalf of a maintenance appointment for my leased car. When I arrived, the se My recent experience at BMW was excellent. I visited the dealership on behalf of a maintenance appointment for my leased car. When I arrived, the service manager quickly introduced himself and kindly went through each procedure. From that point, several other employees went out of their way to make sure I was comfortable. While I waited for my car to be serviced, I was offered many amenities. The appointment was prompt and thorough. Overall, I felt very pleased with my experience and will feel very comfortable returning in the future. More

Great Brad Schultz went over and beyond to quickly locate a vehicle that would suit me perfectly. I cannot say enough good things about this experience bot Brad Schultz went over and beyond to quickly locate a vehicle that would suit me perfectly. I cannot say enough good things about this experience both with the dealership and with Brad. Not a thing I would change. Great Service all around! PERFECTO! More

Quick, flexible, and easy to work with I worked with Jeff on getting my new BMW X3. He did a great job working with me to find one in my price point and in design. I was in and out within I worked with Jeff on getting my new BMW X3. He did a great job working with me to find one in my price point and in design. I was in and out within a few hours after all the paper work, and it all went smoothly. He also did a great job following up afterwards which was very much appreciated. Thanks Jeff! Also Lindsey was super helpful with showing me the ins and outs of the car, and very friendly, exactly what I look for in a customer facing role! Thanks again Jeff and Lindsey-- I love my car!! More

Personable, fast, complete! Nice job. Thanks for getting to the bottom of things so quickly. Great staff made me feel at home! Thanks for taking car of my baby!!!!!! Nice job. Thanks for getting to the bottom of things so quickly. Great staff made me feel at home! Thanks for taking car of my baby!!!!!! More

An excellent car buying experience Clay, Jeff and the entire team went out of their way to ensure a smooth transaction and the car was equipped with all desired accessories. Clay, Jeff and the entire team went out of their way to ensure a smooth transaction and the car was equipped with all desired accessories. More

Great Team! Dana is such a positive and friendly service manager. I also took my car over to the body shop to get a quote. Jeff went above and beyond by buffi Dana is such a positive and friendly service manager. I also took my car over to the body shop to get a quote. Jeff went above and beyond by buffing out a couple scuffs on the spot for me. Best service I've ever received from a body shop! More

Very satisfying Brad did a great job. He was patient, knowledgeable, and personable. Temp very warm outside and he stuck with us as we looked at several automobiles Brad did a great job. He was patient, knowledgeable, and personable. Temp very warm outside and he stuck with us as we looked at several automobiles. More

From sales to service, a great dealership. I just recently purchased my third BMW for BMW of Cincinnati North. Each time, Jeff Robinson took the time to help select the right vehicle for me. I just recently purchased my third BMW for BMW of Cincinnati North. Each time, Jeff Robinson took the time to help select the right vehicle for me. And believe me that was not an easy task. I am what you might call a "picky" customer. Whenever I have to bring my vehicle in for service, Shawn Snelling is always so pleasant and professional. I highly recommend this dealership, especially if you are looking for that perfect pre-owned gem. More

Above and beyond Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair was completed in one day it a loaner was provided so I wouldn't have to wait More

Great service - friendly, fast, and a free lunch! I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when I was given a gift card for a restaurant across the street, where I enjoyed a free lunch while my vehicle was serviced. When I returned, my car was ready. I especially like the option of scheduling my service appointments online, and appreciate the text reminders for upcoming appointments. More