BMW of Cincinnati North

Top notch support and service The support and service that I received from Brian Williams was spectacular. He made the car buying experience a pleasure. I could not be happier wi The support and service that I received from Brian Williams was spectacular. He made the car buying experience a pleasure. I could not be happier with my purchase or experience. More

Service experience that delivers what is promised Scheduled the appointment online when the dealership was closed, so was somewhat skeptical about being able to deliver service while you wait. But th Scheduled the appointment online when the dealership was closed, so was somewhat skeptical about being able to deliver service while you wait. But they delivered. My X5 was inspected, with the inspection report appearing in my email before the service advisor had time to call. Chris Owens was clear, honest and straightforward in discussing what the car needed and what was deferrable. It especially pleased me that he recommended some things which should be taken care of while warranty still applied, but that would cause problems later. I appreciate the effort to keep the interests of the customer first, rather than the "increase revenue" that I have gotten at other dealerships. More

The best sales team around delivers again. I just purchased my 13th vehicle from BMW of Cincinnati. As always, Norm Dexter and Greg Sewell made my purchase as smooth as possible from beginning I just purchased my 13th vehicle from BMW of Cincinnati. As always, Norm Dexter and Greg Sewell made my purchase as smooth as possible from beginning to end. Car buying can be a very nerve wracking experience. Luckily, I know that as long as I am making my purchases from this dealership that I'm in good hands. Greg exhibits excellent customer service and always goes above and beyond for my family and me. More

Two Peat I had a very good buying experience with Jason Maudlin. He was patient, and helped be hone in on the car I wanted. We met 3-4 times. When my car wa I had a very good buying experience with Jason Maudlin. He was patient, and helped be hone in on the car I wanted. We met 3-4 times. When my car was delivered, I had another great experience with Lindsey Harper, who with patience and humor walked me through the myriad of features my BMW was equipped with. She was extremely knowledgeable about all the systems. I would highly recommend Lindsey and Jason if you're in the market for a BMW. P.S. Mike Donohue, the Business Manager did a terrific job with his piece of the transaction also. He thoroughly explained everything related to this purchase. More

The Best Dealer Experience BMW makes superb cars, but some dealer experiences we have had in the past have been less than stellar. BMW of Cincinnati North is our dealer of choic BMW makes superb cars, but some dealer experiences we have had in the past have been less than stellar. BMW of Cincinnati North is our dealer of choice for a superb end to end experience. On the previous cars the Service Team here has been excellent. On this experience where we purchased a new X5, Nick Markoff gave us excellent attention. But the deal maker was the "genius " of Lindsey Harper. Her patience, attention to detail and the best product knowledge we have ever seen really made this a superb buying experience. We are very happy with the purchase, and very happy that we have the Team at Cincinnati North to continue to support us. More

Lindsey "The Genius" Bought a used X.3 from another dealership, but received tremendous service from Lindsey "The Genius" Harper at BMW north of Cincinnati. I was unfami Bought a used X.3 from another dealership, but received tremendous service from Lindsey "The Genius" Harper at BMW north of Cincinnati. I was unfamiliar with all of the options and how do use the various tech features, but she took as much time as I needed and now the experience with the car is awesome! Lindsay would make a great sales rep. More

Great Experience This was my first visit to this BMW dealership and had a very positive experience. The minute I drove it I simply got out of my car and everything was This was my first visit to this BMW dealership and had a very positive experience. The minute I drove it I simply got out of my car and everything was taken care of. Each step was explained to me and felt that I was in very good hands. I would highly recommend this dealership. More

Repair water pump and thermostat Service was excellent repair done well. Happy every time I come to help my car serviced here. Shaun service adviser is only in very good at what he d Service was excellent repair done well. Happy every time I come to help my car serviced here. Shaun service adviser is only in very good at what he does More

Feel like Family I believe that the service done would be the same at any dealership that I went to. What the difference is about Jake Sweeney is that whenever, and I I believe that the service done would be the same at any dealership that I went to. What the difference is about Jake Sweeney is that whenever, and I mean each and everything, I am treated like I own the place. From the receiving garage gentleman to when I walk into the service area- everyone says hello and is positive, I personally have a relationship with a longtime service advisor- Chris Owens. I honestly trust him. He keeps me in the loop as to what is going on with my car, and our 3 other BMWs as well. I'll get text and calls from him checking in sometimes. He remembers my family's names. Most of all I trust him. He doesn't try to swindle me. Will alert me to issue that MAY arise in the future with my cars. If I ever had a position in my company that could utilize his skills - he would be one of the first persons I would reach out too. More