BMW of Cincinnati North

A++ Dealership Top notch service; Friendly knowledgeable staff; All the amenities and extras provided; Easy to schedule appointments at convenient times; Entire staf Top notch service; Friendly knowledgeable staff; All the amenities and extras provided; Easy to schedule appointments at convenient times; Entire staff works to ensure customer satisfaction. More

Friendly and timely service Checkin was easy and service was completed in a timely manner. We were offered a gift card toward breakfast nearby and a loaner vehicle so we could m Checkin was easy and service was completed in a timely manner. We were offered a gift card toward breakfast nearby and a loaner vehicle so we could make it to an appointment we had scheduled a few miles away. When we returned to pick up our car we spent a little time with our sales associate, too. More

Excellent Service Dealership took accountability for a crack in my windshield that happened during my routine service and/or while transporting to back to me. I was hi Dealership took accountability for a crack in my windshield that happened during my routine service and/or while transporting to back to me. I was highly impressed! More

Great Experience Was greeted immediately by Chris Freeman who was a gentleman. VERY impressed with this young man. Appreciate service by all involved and transportatio Was greeted immediately by Chris Freeman who was a gentleman. VERY impressed with this young man. Appreciate service by all involved and transportation provided to my appointment. Bonus was clean car inside + out. Thank you, Nancy More

Excellent Customer-Focused Service My car was due for regular service and having the dealer valet it made it something I didn't need to worry about. That's important to me. My car was due for regular service and having the dealer valet it made it something I didn't need to worry about. That's important to me. More

Good experience I signed a lease on a new X1 a which wasn't the vehicle I was initially interested in looking at because I thought it would not offer enough interior I signed a lease on a new X1 a which wasn't the vehicle I was initially interested in looking at because I thought it would not offer enough interior room & cargo area. After Brad explained how they had redesigned the current model, he was able to find a vehicle on the lot with all of the features that I was looking for at the right price. More

Brought X3 in for service Very friendly. Explained everything clearly. Work was completed on time. Car was washed and vacuumed. I appreciated the gift card for breakfast at Fir Very friendly. Explained everything clearly. Work was completed on time. Car was washed and vacuumed. I appreciated the gift card for breakfast at First Watch. More

Fast repair Had a flat tire on the expressway...BMW service was ready for me when I arrived. Service was quick and efficient. Friendly staff clean facilities Had a flat tire on the expressway...BMW service was ready for me when I arrived. Service was quick and efficient. Friendly staff clean facilities More

Air Bag Recall BMW initiated contact, first via mail, then via phone regarding the Air Bag recall. The part had to be ordered, but, surprisingly, it came in rather BMW initiated contact, first via mail, then via phone regarding the Air Bag recall. The part had to be ordered, but, surprisingly, it came in rather quickly. Scheduling the service appointment was easy, The install took less than an hour. Good job. Thanks. More

Outstanding service and communication BMW North and BMW North America went the extra mile to repair my car due to an issue with the airbag recall. An issue with the steering wheel was dis BMW North and BMW North America went the extra mile to repair my car due to an issue with the airbag recall. An issue with the steering wheel was discovered that was not covered under the recall. Due to it being a safety issue BMW North America and BMW North stepped up and fixed the issue! This is what I love about this company and its dealers, they make great performance vehicles AND they stand behind them! Shawn Snelling was great at keeping me informed all along the way, he was great! More