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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

July 27, 2017

Professional & Quick Service Gerald was very professional, personable and friendly. I was in the service center less than 1 hour. They got me in and out. Jon promptly handled More

by Aruba2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Isaac, Jon Ogden
Jul 28, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW of Cincinnati North, our goal is to give our customer not only the best customer service, but to give our customers the best service as well. To us, our customers safety is the #1 most important factor to us. We are all happy that Jon and Gerald both got your service needs done quickly while doing the utmost quality work with your car. Thank you for your business and we hope to work with you again in the future. Have a great week!

July 26, 2017

Positive Experience I received great service and a very reasonable price on the vehicle I chose. There was no high-pressure sales pitch, and I felt comfortable throughout More

by Jen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sewell, Mike Donohue
Jul 28, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review. We strive to get our customers in and out quickly while making sure the work is done right as well as making sure you're comfortable. Thank you for your business and we hope you have a great day!

July 25, 2017

Fantastic experience I originally came in to see about an X1. Jason was great. He took a car off of the showroom floor to test drive. I rode with one of the "geniuses" More

by Cynthia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin, Nick Markoff, Edward Besl
Jul 27, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW of Cincinnati North, we strive to give our customers the most professional, Honest, and respectful experience possible. We are all happy to hear that Ed, Jason, and Nick were a great help in not only getting you into a great X1 at a great price, but paying attention to your needs and truly making you feel a part of the Jake Sweeney family. Thank you for your business and have a great day!

July 22, 2017

I was given alot of concideration and help by the staff I was very skeptical about bying an electric car with a lot ofnew tecnology but the reassurance and the support given by my sales person was exception More

by nalini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bonner, Aatir Barlas
Jul 24, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our Goal at Jake Sweeney BMW of Cincinnati North is to make sure our customers are well informed and have all of their questions answered. Technology is ever changing in today's world and we strive to make sure our customers are up to date on the latest and greatest BMW has to offer. If you have anymore questions, feel free to give either your salesperson a call or by calling our store at (513) 782-1122. Congratulations on your new car and have a great day!

July 21, 2017

No Pressure I test drove a few BMW 428i's at several dealerships but was turned off by their high pressure sales staff. Brad Bonds was low key, he listened to my More

by Erin 428i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonds
Jul 24, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North thank you for your review. Our customers are more than customers. To us, our customers are family and deserve the utmost respect, information, and professionalism. All of us are proud to hear that Brad truly made you feel a part of the Jake Sweeney family. Congratulations on the new car and we look forward to working with you in the future. Thank you for your business and have a great day!

July 19, 2017

Dropped off flat on weekend and fixed by Monday morning Shaun was very helpful and handled my situation professionally. I would request him next time I need service and recommend him to others. Well done More

by 535ixdrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Jul 24, 2017 -

BMW of Cincinnati North responded

Thank you for your review. All of us at Jake Sweeney BMW of Cincinnati North strive to make your service experience quick and easy. We're sorry to about your vehicle, but we are happy to have helped you resolve the problem. Our customers safety is very important to us. We look forward to working with you in the future. Thank you for your business and have a great day!

July 19, 2017

Very easy to work with. Really went the extra mile to help. The price on the car was very attractive and they were very flexible on a few issues. Brad Schultz was great to work with. We did not live in the C More

by James Litsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Nick Markoff, Mike Donohue
Jul 24, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customers are more than customers. Our customers are family to us and deserve the most personalized buying experience possible. From the moment we make contact we strive to give you the best buying experience possible. All of us at Jake Sweeney BMW of Cincinnati North are happy to hear that Brad picked you up from the airport helped you through every step of the sales process. We thank you for both your business and your travels to us in Cincinnati. Welcome to the Jake Sweeney family and have a great day!

July 18, 2017

Service Experience Shawn was outstanding! I had an unexpected issue and he went above and beyond to work with me on the issue. It is customer service like this that wil More

by tperk12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Jul 24, 2017 -

BMW of Cincinnati North responded

We strive to give the best customer experience possible at Jake Sweeney BMW of Cincinnati North. Whether it is servicing or buying, our goal is to give you an outstanding personal experience. All of us are happy to hear that our service staff went above and beyond to resolve your car's issues. We thank you for your loyalty and look forward to working with you in the future. Have a great day!

July 17, 2017

Wonderful Experience Our car buying experience was superb! The salesman, Brad Bonds, was extremely polite and followed through exactly as promised. This wasn't the average More

by TammyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Dexter, Brad Bonds
Jul 17, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and your business. Our goal is to give our customers the best buying/service experience possible, whether it is before we meet or after you've bought your car. We are very happy to hear that Brad and Norm found you a great car at a great price. Congratulations on your new BMW and have a great day!

July 17, 2017

Brad Schultz was great. His customer service and reliability go unparalleled. I am certain that I will buy every one of my cars from him, so long as he is around. More

by Clevesc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Donohue
Jul 18, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North thank you for your review and business. Our goal is to create long lasting, family like relationships with our customers. To us, the quality of customer service is a very important factor in the car buying process. We're very pleased to hear you had an outstanding experience with both Brad and Mike. We look forward to working with you in the future. Have a great day!

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