BMW of Cincinnati North

Dropped off flat on weekend and fixed by Monday morning Shaun was very helpful and handled my situation professionally. I would request him next time I need service and recommend him to others. Well done Shaun was very helpful and handled my situation professionally. I would request him next time I need service and recommend him to others. Well done More

Service Experience Shawn was outstanding! I had an unexpected issue and he went above and beyond to work with me on the issue. It is customer service like this that wil Shawn was outstanding! I had an unexpected issue and he went above and beyond to work with me on the issue. It is customer service like this that will keep me coming back! Thanks Shawn!! More

Wonderful Experience Our car buying experience was superb! The salesman, Brad Bonds, was extremely polite and followed through exactly as promised. This wasn't the average Our car buying experience was superb! The salesman, Brad Bonds, was extremely polite and followed through exactly as promised. This wasn't the average car buying experience. BMW of Cincinnati went above and beyond! More

Brad Schultz was great. His customer service and reliability go unparalleled. I am certain that I will buy every one of my cars from him, so long as he is around. His customer service and reliability go unparalleled. I am certain that I will buy every one of my cars from him, so long as he is around. More

A++ Dealership Top notch service; Friendly knowledgeable staff; All the amenities and extras provided; Easy to schedule appointments at convenient times; Entire staf Top notch service; Friendly knowledgeable staff; All the amenities and extras provided; Easy to schedule appointments at convenient times; Entire staff works to ensure customer satisfaction. More

Great Experience Was greeted immediately by Chris Freeman who was a gentleman. VERY impressed with this young man. Appreciate service by all involved and transportatio Was greeted immediately by Chris Freeman who was a gentleman. VERY impressed with this young man. Appreciate service by all involved and transportation provided to my appointment. Bonus was clean car inside + out. Thank you, Nancy More

Excellent Service Dealership took accountability for a crack in my windshield that happened during my routine service and/or while transporting to back to me. I was hi Dealership took accountability for a crack in my windshield that happened during my routine service and/or while transporting to back to me. I was highly impressed! More

Friendly and timely service Checkin was easy and service was completed in a timely manner. We were offered a gift card toward breakfast nearby and a loaner vehicle so we could m Checkin was easy and service was completed in a timely manner. We were offered a gift card toward breakfast nearby and a loaner vehicle so we could make it to an appointment we had scheduled a few miles away. When we returned to pick up our car we spent a little time with our sales associate, too. More

Excellent Customer-Focused Service My car was due for regular service and having the dealer valet it made it something I didn't need to worry about. That's important to me. My car was due for regular service and having the dealer valet it made it something I didn't need to worry about. That's important to me. More

Good experience I signed a lease on a new X1 a which wasn't the vehicle I was initially interested in looking at because I thought it would not offer enough interior I signed a lease on a new X1 a which wasn't the vehicle I was initially interested in looking at because I thought it would not offer enough interior room & cargo area. After Brad explained how they had redesigned the current model, he was able to find a vehicle on the lot with all of the features that I was looking for at the right price. More