BMW of Cincinnati North

Great Purchase Experience with Clay I was searching for just the right BMW to replace a vehicle coming off lease, and found it on the BMW of Cincinnati North's website. Even though I li I was searching for just the right BMW to replace a vehicle coming off lease, and found it on the BMW of Cincinnati North's website. Even though I live 280 miles away, Clay Moorhead worked with me on the phone and via email to put together a deal in just one day. I drove up to Cincinnati and was greeted like an old friend. The delivery experience was top-notch; all of the paperwork was ready for signature, the car was spotless, and the end-to-end transaction time was just an hour. Clay is a consummate professional; he has contacted me several times after delivery to ensure that I am happy, even though I live in a different time zone. I highly recommend this dealership (this is my 13th BMW!), and urge you to contact Clay to arrange your next purchase. More

Tire Issue Gone Right On my way to work I learned I had yet another blown tire on my 6 series so I contacted Dana in service and she told me to bring it right in. Upon my a On my way to work I learned I had yet another blown tire on my 6 series so I contacted Dana in service and she told me to bring it right in. Upon my arrival I was greeted with a smile in the garage by Chris (not Owen). He could see how disturbed I was about having to pay for another tire. Chris then questioned if I had any tire insurance. Because I purchased my car elsewhere I hadn't thought to inquire until Chris ask...It turned out I purchased rim and wheel insurance when I got the car, so I spent all of nothing on the repairs. A bad day quickly turned good with the help of BMC of Cinti. North service department. More

I had a call to complete rountine service I was very happy with the service, was confused that I had to bring the car in so early apparently it was because of time since last service. I was very happy with the service, was confused that I had to bring the car in so early apparently it was because of time since last service. More

A flawless experience Convenient scheduling, work completed on time and the car freshly washed. I like that the dealer contacted me to let me know it was time for an appoi Convenient scheduling, work completed on time and the car freshly washed. I like that the dealer contacted me to let me know it was time for an appointment. More

Sales of X3 Jason was very engaged and willing to make the deal based on customer satisfaction, not just the bottom line He went above and Behind expectations. P Jason was very engaged and willing to make the deal based on customer satisfaction, not just the bottom line He went above and Behind expectations. Perfect deal... More

Service I was able to bring my car in the same day that I heard a noise that made me uncomfortable driving the car and was able to get a loaner car. Shawn ke I was able to bring my car in the same day that I heard a noise that made me uncomfortable driving the car and was able to get a loaner car. Shawn kept me informed of what was needed and when parts would be in. More

My First Visit I just started working close to your dealership and I though to give it a try for the first time and bring my car to your dealership; as I have been t I just started working close to your dealership and I though to give it a try for the first time and bring my car to your dealership; as I have been taking my BMWs to another dealership. So, my first experience was just friendly and customer focused . Much appreciated. I also liked my initial interaction using chat via internet and working on line to make the appointment Thank YOU More

Great Experience Live in Michigan and made the trip to Cincinnati after email communication with Clay. He was easy to work with and extremely patient with answering qu Live in Michigan and made the trip to Cincinnati after email communication with Clay. He was easy to work with and extremely patient with answering questions, offering advice, and providing insight. Was able to test drive the vehicle and decided this is the dealership I want to work with. Amazing, professional, and trustworthy experience! More

very professional excellent service, I would recommend friends and family, Greg Sewell was very professional and courteous, he gave me a great deal I love my 5 series excellent service, I would recommend friends and family, Greg Sewell was very professional and courteous, he gave me a great deal I love my 5 series More

Great Experience! Brian Williams and his sales manager Norm were awesome to work with. They were knowledgeable, honest and most importantly fair. I will be back to BM Brian Williams and his sales manager Norm were awesome to work with. They were knowledgeable, honest and most importantly fair. I will be back to BMW of Cincinnati North when it's time for our next car. More