BMW of Cincinnati North

Excellent sales and service experience by Brian Williams We had a great experience purchasing our new X-5. Originally came to look at a used GLE-350 but fell in love with the BMW once Brian recommended we dr We had a great experience purchasing our new X-5. Originally came to look at a used GLE-350 but fell in love with the BMW once Brian recommended we drive it. Couldn’t have asked for a better experience and the follow up after the sale has been top notch! Thanks again Brian and also to Q with the financing and making sure we found a payment option we were comfortable with. More

Stress free car purchase Me, my wife and my daughter had two very comfortable and stress free visits to BMW Cincinnati North. We were taken care of by Frank McConnel. He is th Me, my wife and my daughter had two very comfortable and stress free visits to BMW Cincinnati North. We were taken care of by Frank McConnel. He is the kindest, knowledgeable and sincerely concerned with our needs and constraints. Our first visit was for a used X5. We did a test drive and asked for some time to think. Then a week later we revisited Frank and asked for a BMW 3 instead. A used, white one with M-sport package. Frank, with the same caring attitude, found the perfect fit and the team got us through the paperwork hassle free. We will definitely visit here again (for my wife's X5). I strongly recommend this team to do business with. More

Very positive experience!! My wife and I were looking for a used X3. We pulled into BMW of Cincinnati North. We were met by Jon Ogden. We told him what we were looking for. He w My wife and I were looking for a used X3. We pulled into BMW of Cincinnati North. We were met by Jon Ogden. We told him what we were looking for. He was able to help with our needs. Had a very nice low mileage 2014 X3. We were very pleased with the service we received from Jon. He made us feel very comfortable. Thanks again to BMW. We are pleased with our purchase!!! More

We were pleased with how we were treated The salesperson was knowledgeable , professional and respectful. He did try to over sells us and treated us like we were his top priority. We will be The salesperson was knowledgeable , professional and respectful. He did try to over sells us and treated us like we were his top priority. We will be back More

Shaun Sweeney made it easy and fun Seemed like a great atmosphere with everyone working together. I was thanked by the manager and introduced to the team that would take care of me for Seemed like a great atmosphere with everyone working together. I was thanked by the manager and introduced to the team that would take care of me for oil changes etc. I really needed the help not being an expert in cars and Shaun knew what was the best choices and helped me narrow it down for a great price. More

Great Experience! - Out of State Purchase Tyler Schmidt went ABOVE AND BEYOND during my out of state purchase. He sent numerous pictures and personally filmed walk-around videos showing the ve Tyler Schmidt went ABOVE AND BEYOND during my out of state purchase. He sent numerous pictures and personally filmed walk-around videos showing the vehicle's immaculate condition- ultimately leading to a sight-unseen purchase made in confidence. Tyler also took the car to two other vendors across town (at my request) to facilitate wheel powder coating and window tint services prior to my arrival. He even picked up me up from the airport personally. I'm HIGHLY impressed with the level of service from Tyler and the team at BMW of Cincinnati North! Thanks for everything! More

Great dealership The dealership as a whole was great. Fast with paper work. Friendly. Professional. Love my new 430i! Definitely would go back for another BMW in the The dealership as a whole was great. Fast with paper work. Friendly. Professional. Love my new 430i! Definitely would go back for another BMW in the future! More

Poor service!! I have bought two new vehicles from this dealership in the past. I still own one of them. I have called 4 times over the last two days to speak to s I have bought two new vehicles from this dealership in the past. I still own one of them. I have called 4 times over the last two days to speak to someone regarding a repair and I continually get voicemail or a rude operator who brusquely sends me to the parts department (for a service question) where I get voicemail. Terrible service. Even the BMW store is better than this. More

Fast, easy and efficient. Drove buy the dealership while running errands and saw the car I wanted. Made one inquiry and was in the car by 9:00 am the following morning. Complet Drove buy the dealership while running errands and saw the car I wanted. Made one inquiry and was in the car by 9:00 am the following morning. Completely painless process and got a nice (immaculate) 2-year old X3 M-Sport. Could not be happier and my wife loves it. I may never get to drive it. This is the 3rd certified pre-owned BMW I have bought from BMW North (Jake Sweeney). Maybe the next one will be brand new. Why go anywhere else? More

Great Experience - Great Car! Brian was wonderful to work with. Very helpful in addressing any issues that came up, and really helped to make this a painless and smooth transactio Brian was wonderful to work with. Very helpful in addressing any issues that came up, and really helped to make this a painless and smooth transaction. Would definitely recommend this dealership and look forward to buying my next car from them. More