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BMW of Catonsville

Catonsville, MD

4.9
2,410 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,410 reviews

September 05, 2023

My Client Advisor, Benn Edwards, and Financial Advisor, Mark Sonn, were thorough professionals and made the buying process seamless and pleasant. Highly recommend BMW of Catonsville!! More

by Nakul T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

BMW of Catonsville responded

Hi Nakul, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 04, 2023

Everyone at BMW Catonsville went above and beyond to make my Purchased experience great. I purchased 2 cars in the same day. I recommend them to anyone who is looking for a new BMW. Joe was my sales person m More

by isaac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

BMW of Catonsville responded

Hi Isaac, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Catonsville!

September 02, 2023

Thank you to the team at BMW of Catonsville! ! Jae is awesome - he extremely patient and very kind! Be sure to ask for him the next time you are in need of a car! More

by Windy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

BMW of Catonsville responded

Hello Windy, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2023

Jae was wonderful to work with! He answered all our questions and was very responsive throughout the entire process. I did not feel pressured or swayed in any way. Highly recommend More

by Jai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

BMW of Catonsville responded

Hi Jai, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2023

Jae Lim was super helpful and answered all our questions. There was no unnecessary pressure to buy and he made us feel extremely comfortable with our purchase. Top Tier customer service!!!! More

by Anthony E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

BMW of Catonsville responded

Hi Anthony, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 01, 2023

Our advisor, Jae, provided us excellent service. He was attentive, knowledgeable, responsive, and understanding. He sought to provide information quickly. I had the opportunity for a thorough test d More

by Jeremy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

BMW of Catonsville responded

Hi Jeremy, thank you for your feedback. We're thrilled you found Joe knowledgeable and the whole experience pleasant and easy. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2023

It’s always a pleasure getting service done at BMW! I love love the service and the staff. They’re welcoming and oh so helpful ! More

by Mking0701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2023

Salesperson was very helpful and really made the sale work even with the d majority done by phone, email and test. Disappointed with the sales prep of new vehicle with key features not working. Prep t More

by sfdoherty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
Sep 03, 2023 -

BMW of Catonsville responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (844) 221-1352 and we will do our best to make this better. We hope to hear from you soon.

August 30, 2023

Jae was amazing. He made my car purchase experience a memorable one. Will highly recommend to anyone looking for a vehicle More

by Emmanuelkc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

BMW of Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2023

Jae is awesome! He was very helpful and solved all the problems and made sure my new IX is ready to go. I was having little issues with the new iDrive 8.5 but Jae wa More

by Ggmu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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