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BMW of Catonsville
Catonsville, MD
2,410 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,410 reviews
September 13, 2023
Overall it was a very pleasant experience with the dealership particularly working with Howard Moon. Mr. Howard is genuinely caring, honest and transparent with a customer-first attitude. dealership particularly working with Howard Moon. Mr. Howard is genuinely caring, honest and transparent with a customer-first attitude. More
by Asim
September 13, 2023
I just bought my lease back from Jae at the BMW of Catonsville and it has been a very pleasant experience overall. Keep up the great customer service! Catonsville and it has been a very pleasant experience overall. Keep up the great customer service! More
by Dariusz L
Employees Worked With
September 12, 2023
Excellent and consistent service across departments. Service has been great. Many thanks to Jaime B. for always making the process so easy. Service has been great. Many thanks to Jaime B. for always making the process so easy. More
by Lcolom
September 09, 2023
Jae Lim is very professional and responsive during the purchase process. He also provided everything I needed and answered my questions patiently. Would highly recommend. purchase process. He also provided everything I needed and answered my questions patiently. Would highly recommend. More
by L.H
Employees Worked With
September 09, 2023
Our Service Consultant Jae Lim was absolutely awesome. He made me quickly forget about my visit to the Benz dealership I just came from across the street. He was courteous and patiently made sure my wif He made me quickly forget about my visit to the Benz dealership I just came from across the street. He was courteous and patiently made sure my wife had all her questions answered. He highlighted features about the vehicle we were not readily aware of and made the car buying experience my best one yet. More
by Dwight T
September 09, 2023
I recently had the pleasure of purchasing a 2020 BMW M340i xDrive from BMW of Catonsville, and I wanted to share my exceptional experience with everyone. From the moment I walked in, I was greeted by Ro M340i xDrive from BMW of Catonsville, and I wanted to share my exceptional experience with everyone. From the moment I walked in, I was greeted by Ron Ventura, who proved to be an absolute professional throughout the entire process.I decided to go for the 2020 BMW M340i xDrive, and Ron Ventura made sure I was well-informed about all its features and options. His knowledge and expertise were truly impressive, and I felt confident in my decision thanks to his guidance.The customer service at BMW of Catonsville was outstanding. The entire staff was friendly and accommodating, making the purchase process smooth and stress-free. Ron Ventura was always quick to respond to my questions and provided updates at every step.During the test drive, Ron Ventura patiently answered all my queries and ensured I had a comprehensive understanding of the vehicle. When it came to negotiations and financing, the dealership was transparent and fair, which I greatly appreciated.Upon delivery, Ron Ventura took the time to walk me through the car's features and offered his assistance for any future questions or concerns.Overall, I couldn't be happier with my experience at BMW of Catonsville, thanks to the exceptional service provided by Ron Ventura. I highly recommend this dealership to anyone in search of a new vehicle. They truly prioritize their customers and ensure a top-notch experience from start to finish.Thank you, Ron Ventura, and the entire team at BMW of Catonsville, for making my car-buying experience a memorable one. More
by Amol W.
September 08, 2023
Jaelim was a perfect salesman helped me with everything I needed and provided great support threw the whole car buying experience! Would highly recommend to anyone! needed and provided great support threw the whole car buying experience! Would highly recommend to anyone! More
by domanic
Employees Worked With
September 08, 2023
Howard kept up with me throughout the process and made everything easier. Give me needed info about vehicle and let me test drive. Would definitely go back to him again for more vehicle purchases! everything easier. Give me needed info about vehicle and let me test drive. Would definitely go back to him again for more vehicle purchases! More
by samueltosah62
Employees Worked With
Howard Moon
September 07, 2023
Unprofessional sales rep. Had a serious complaint with my purchase and the dealership, and continue to get blown off. This is a very dishonest dealership who does not care abo Had a serious complaint with my purchase and the dealership, and continue to get blown off. This is a very dishonest dealership who does not care about their customers at all. More
by Brett.eastham
