BMW of Catonsville

Jae was awesome! I wouldn’t hesitate to recommend him to anyone. Great customer service. I wouldn’t hesitate to recommend him to anyone. Great customer service. More

I was a long time customer at another local BMW dealership for 17 years. When the ownership changed, the quality of service declined and my sales and service representatives ended up resigning. I d dealership for 17 years. When the ownership changed, the quality of service declined and my sales and service representatives ended up resigning. I decided to visit BMW of Catonsville at the recommendation of a friend and I was put into contact with Benn Edwards in sales and Jamie Brenneman in service. From my first visit with each of them, I immediately experienced everything that I had always loved about my former dealership before their decline. Although I was a first time customer at Catonsville, I was made to feel as valued as if I had been here for decades and I became immediately comfortable. The sales process was smooth and flawless, the service department is expertly and efficiently run, and I do not see myself working with any other dealership than Catonsville, any other sales representative than Benn Edwards, or any other service representative than Jamie Brenneman. If you are in the market for a BMW and value outstanding customer service, this is where you want to do business. More

Jae was awesome. I really appreciated my buying experience because Jae communicated well and he was patient, direct & fair. He was also easy to talk to. The finance m I really appreciated my buying experience because Jae communicated well and he was patient, direct & fair. He was also easy to talk to. The finance manager was also very cool, and easy to talk to. Overall great experience! More

The dealership is conveniently located. The staff is warm, welcoming and knowledgeable. I appreciated the magnitude of their inventory. The staff is warm, welcoming and knowledgeable. I appreciated the magnitude of their inventory. More

Excellent Customer service from Jae Lim. I’m highly recommends to others. Thank you Jae. I’m highly recommends to others. Thank you Jae. More

We have been with the Dealer for 10 years and will continue another 20! The Sales and Service Teams here are exceptional including our latest Sales Rep Shaun Saalakhan, who was phenomenal to work wit continue another 20! The Sales and Service Teams here are exceptional including our latest Sales Rep Shaun Saalakhan, who was phenomenal to work with. More

I had a fantastic experience working with Brian Brennan. He was attentive, thorough and professional throughout the entire buying process. He answered every question I had via email (and I had a lot of them He was attentive, thorough and professional throughout the entire buying process. He answered every question I had via email (and I had a lot of them) with zero pressure. Most of all Brian is trustworthy and extremely knowledgeable about the cars he is selling. I would highly recommend him as well as the dealership. Thanks so much Brian! More

I had an excellent time dealing Min. He is knowledgeable, honest and attentive to my needs. Love my new car! He is knowledgeable, honest and attentive to my needs. Love my new car! More

I travel all the way from PA to see my friends at BMW Catonsville in MD! I knew that Benn Edwards would take care of me, as this is my second car. I walked in sad because my first car was totaled, and Catonsville in MD! I knew that Benn Edwards would take care of me, as this is my second car. I walked in sad because my first car was totaled, and I walked out happy with my new baby. Thank you so much Benn for your compassion, professionalism, and total care of me! I will recommend you over and over! More