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BMW of Catonsville

Catonsville, MD

4.9
2,397 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,397 reviews

January 19, 2021

Jae Lim was very professional. He made my transaction with BMW painless and easy. I will definitely be back to him for my next BMW. More

by Mister Wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

BMW of Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 14, 2021

Jamie Brenneman was extremely pleasant to work with helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job More

by Sultonj425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Vom Saal
Jan 14, 2021 -

BMW of Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

January 12, 2021

As a first time car buyer, Harold and Jerry made the process swift and trouble-free, and not to mention I got a fantastic deal on a used CPO BMW! It was a pleasure working with them, and I will unequivo More

by Matt Mc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Thanks for the recommendation, and have an amazing day!

January 06, 2021

Jea Lim who is sales manager is best sales person ever! Very professional and customer’s satisfaction. S Choi who is financial director showed us best purchasing information. They are so perfect!! More

by rapture75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

BMW of Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 05, 2021

Convenient efficient and easy service. Appointment was easy to make. Detailed explanation and transparency. Amicable staff and clean sanitized environment. Adherent to COVID-19 requirements More

by radhika200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

BMW of Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 05, 2021

Jae Lim was very helpful throughout the entire process, he made sure if I needed something at all times, was flexible when needed to be and overall a great salesman. More

by BradyVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

BMW of Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2021

Working with Harold was a great experience. He was always pleasant, straight forward and worked hard for me. He was prompt with all communication and made sure I had all my questions answered. I hig More

by Keli
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of Catonsville responded

Keli, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 31, 2020

Had a very pleasant experience working with Harold who went the extra mile to ensure everything was taken care of for my out-of-state purchase of a pre-owned BMW. Harold represents the dealership well and More

by Jeff P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of Catonsville responded

Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 30, 2020

Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More

by LAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

BMW of Catonsville responded

Hello, thank you so much for your feedback! Neil will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

December 30, 2020

I put a custom order for 540 M Sport and was ready to pick it up. Unfortunately my CA was out for covid-19 quarantine. So I contacted David Lee and asked if anyone else would be available to assist. Davi More

by hsdarpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Jan 05, 2021 -

BMW of Catonsville responded

Thank you for sharing your positive experience working with David! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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