BMW of Catonsville

Paul Rouhana was super helping and very friendly I would recommend him to every one I know I’m thankful for his help in get me my first car recommend him to every one I know I’m thankful for his help in get me my first car More

Paul did an excellent job facilitating my X5 purchase. Paul came in on his day off I order to complete the sale. He is knowledgeable and professional. I would purchase a car from BMW again without hesita Paul came in on his day off I order to complete the sale. He is knowledgeable and professional. I would purchase a car from BMW again without hesitation. More

Joe was really awesome and knowledgeable. He made the impossible possible and worked with us in every way. He knew so much about the various BMWs and was excellent in finding us the best car and deal. He impossible possible and worked with us in every way. He knew so much about the various BMWs and was excellent in finding us the best car and deal. He also gave me a bunch of tips and tricks only a seasoned BMW owner would know. He sat with me for an hour explaining each and every feature/trick the car has. I mean he really knows his stuff!!! He knew exactly where the powerbands are and how to get the most performance out of the car. If I ever get another BMW, I'm going to Joe! More

Highly recommend this dealership. Come see Errol for your car. The process for buying was great, and I got a great deal. I am very happy. car. The process for buying was great, and I got a great deal. I am very happy. More

Great deal on a 2020 BMW X3. I highly recommend this dealership, and sales rep Errol who found the car I wanted and got me a great deal. dealership, and sales rep Errol who found the car I wanted and got me a great deal. More

Working with Luis went beyond my already high expectation of world-class customer service. From the moment I stepped in the showroom and met up with Luis, he demonstrated his attentiveness to my needs as a c of world-class customer service. From the moment I stepped in the showroom and met up with Luis, he demonstrated his attentiveness to my needs as a customer, provided options I had not considered, and had an answer for every question I had…even when I was indecisive on my final selection. My entire experience felt like car shopping was zero pressure, which kept me at ease and allowed me to find the perfect vehicle. Luis’s patience is far beyond any sales advisor I’ve ever worked with, and I truly appreciated the full attention I was given until I pulled off the lot in my new ride. Russel BMW has a true gem on their Sales Advisor Team. I would happily return and bring other to work him. Thanks, Luis! More

We had an excellent buying experience with Jae. He was very knowledgeable and answered all our questions, making the X5 selection even easier. He was very courteous, kind and professional. very knowledgeable and answered all our questions, making the X5 selection even easier. He was very courteous, kind and professional. More

Everyone is very professional and ready to help you with your needs, we are very happy with dealership, and we shopped in three different BMW's dealers your needs, we are very happy with dealership, and we shopped in three different BMW's dealers More

Very courteous and helpful. Everyone there treated us with respect and patience. The showroom was bustling but every one practiced COVID-19 awareness and safety. with respect and patience. The showroom was bustling but every one practiced COVID-19 awareness and safety. More

Excellent services. Upfront costs, all the discussion. Harold took time to explain everything in detail and also worked hard to get us the best deal. Always responded in timely fashion. Harold took time to explain everything in detail and also worked hard to get us the best deal. Always responded in timely fashion. More