Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Asheville
Arden, NC
166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
166 Reviews of BMW of Asheville
October 14, 2021
Went over work to be performed. Service advisor and technician provided thorough and high quality service. Interior and exterior of vehicle cleaned upon completion. technician provided thorough and high quality service. Interior and exterior of vehicle cleaned upon completion. More
by Hal Schmidt
Employees Worked With
Norman Locey
August 10, 2021
I own a BMW430i convertible and needed one of three plastic parts that seal the roof opening mechanism when the roof is closed. A reasonable price for the part would be $50 but given it’s a BMW, I expe plastic parts that seal the roof opening mechanism when the roof is closed. A reasonable price for the part would be $50 but given it’s a BMW, I expected to pay $200. Instead, I could only buy, as a kit, not only to other two plastic parts on the passenger side of the roof, but the three pieces on the driver’s side that are so unrelated they might be on another car. The cost: $1050! The parts come unpainted of course so they want another $100 for paint plus $150 to install. But it has now been 11 days, I still have no service date for installation and my service rep has not returned my call in 24 hours. Worst dealership for high end cars imaginable! More
by sganderson1
Employees Worked With
Patrick
July 26, 2021
Worst repair department in the country. They treat women abominably. Twice I've driven out of there with the "fix" unfixed. I don't think they test drive cars before returning them to customers. Plus, they abominably. Twice I've driven out of there with the "fix" unfixed. I don't think they test drive cars before returning them to customers. Plus, they charge twice as much as any other mechanic in WNC. Third rate service for top tier prices. No one answers the phone in their service department either. And they don't return calls. It's actually an excellent reason to buy a different type of car. I wish I had. More
by Jubilado
Employees Worked With
Norman Locey, Joel Ruff
July 23, 2021
Great experience with BMW of Asheville with Service Advisor, Norman Locey! From start to finish, could not have been any better! Advise all to call Norman for your BMW Service at BMW of Asheville!!! Advisor, Norman Locey! From start to finish, could not have been any better! Advise all to call Norman for your BMW Service at BMW of Asheville!!! More
by mwhiteside1
Employees Worked With
Norman Locey
May 24, 2021
My husband and I had been in a terrible accident and totaled our car. I wanted another BMW but I wanted a bigger one. David contacted us, sent us a link to what was available. We found exactly what we w totaled our car. I wanted another BMW but I wanted a bigger one. David contacted us, sent us a link to what was available. We found exactly what we wanted and he worked with us through the entire process. Even after 3 months, David still checks in to see if there is anything we need. and I know I can get in touch with him most anytime if I have questions, such as, "What is this button for?". His knowledge of BMW automobiles is unlimited! The entire staff at BMW of Asheville was a pleasure to work with and an overall fabulous experience, even though we were dealing with such a difficult situation that brought us there in the first place. I think we've found the place that we'll most certainly make all of our BMW purchases! David is awesome and I feel like we have a friend for life! More
by Sunbmr1
Employees Worked With
David Linenfelser
February 02, 2021
Best Auto experience we've had in a long time! Very positive, David Linenfelser was our sales associate and we couldn't have been more pleased! Very knowledgeable, friendly, and went out if his way to positive, David Linenfelser was our sales associate and we couldn't have been more pleased! Very knowledgeable, friendly, and went out if his way to make sure we were satisfied. We will definitely be back for our next car purchase! More
by Ardencustomer
Employees Worked With
David Linenfelser
