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BMW of Asheville

Arden, NC

4.7
166 Reviews

31 Skyland Inn Drive

Arden, NC

28704

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166 Reviews of BMW of Asheville

March 08, 2011

- BACK repeatedly for the same issues! Parts NEEDED replacing and under warrenty, but dealer wouldn't replace items. Picked up the car after they "worked" on it. Some one had left a light on and drai More

by terent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Apr 26, 2017 -

BMW of Asheville responded

Thank you for your feedback. We sincerely appreciate it. In the time since your review, we've made several changes in staff to ensure that our customers are treated consistently with the highest level of professionalism. If there is anything else we can do to improve your experience with us, please feel free to contact me at larryt@fieldsauto.com. Thanks again. Sincerely, Larry Taylor, General Manager.

March 08, 2011

Kip is a great Service Advisor. Incredibly professional, knowledgable and is great to work with in general. No problems at all, and everything was handled quickly and painlessly. I was able to get my servic More

by dan.collins27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Stovall
February 22, 2011

Great experience and I have bought BMW's in the past from other dealers where I would not be able to say that. Started the transaction through the internet and found the entire negotiation and purchase to be More

by Flatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wood, Robert Wood
February 22, 2011

Woody handled the entire sales process in a very professional manner. He was great at following up on the items which needed further research, and was proactive in looking for options to make the tr More

by broches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wood, Robert Wood
February 21, 2011

My wife and I recently bought an X3 from Asheville BMW. Trenton was very professional in dealing with us. He talked to us about all of our options, and was helpful in solving a minor interior problem with More

by karolyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Braswell, Trenton Braswell
February 21, 2011

Trenton was great! I have never purchased a BMW and he was helpful in explaining what extras we might want and which ones wouldn't work for us. He was patient and kept my husband and me up to date as to More

by marthascarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trenton, Trenton Braswell
February 09, 2011

I was new to BMW and this dealership when I purchased my BMW X5. The buying experience was relatively painless thanks to the straight forward manner that Trenton employs.He promptly returned my calls if he More

by carbuyer65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Braswell, Trenton Braswell
January 29, 2011

We found Trenton friendly and extremely responsive to our questions. He worked hard to find us a vehicle that fit our criteria and our budget. I have heard from other satisfied customers that his follow-up More

by Flatrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Braswell, Trenton Braswell
January 24, 2011

I HAVE GIVEN THE ABOVE RATING BECAUSE OF THE FOLLOWING: FROM THE FIRST ENCOUNTER WITH TRENT BRASWELL THERE WAS NO AGGRESSIVE SELLING POINT. HE MADE US FEEL COMFORTABLE AT THE DEALERSHIP AND WE FELT THAT H More

by bobvera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TRENTON BRASWELL, Trenton Braswell
January 21, 2011

In dealing with Steve and David, we found them to be very courteous, knowledgeable, and professional. They were patient in showing us the BMW products and listing the advantages and capabilities of each in o More

by hastiedw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gordan and David Moore, David Moore