682 Reviews of BMW of Allentown - Service Center
Support from the Service Manager at MINI of Allentown was fantastic. From their communication with my insurance company to the information and options they presented to me, I couldn't be more pleased. Work fantastic. From their communication with my insurance company to the information and options they presented to me, I couldn't be more pleased. Work was of the highest quality, I was kept well informed and they ensure I got all of the reimbursement I was entitled to under my insurance coverage. I will keep coming back. More
We have been getting service fro this dealership for last 12 yrs. We have always been treated professionally and are satisfied with the services received. 12 yrs. We have always been treated professionally and are satisfied with the services received. More
Service appointment times when loaner is needed is more difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now More
As usual, Ethan's attention to customer needs are top tier! Never hesitates to go above and beyond. tier! Never hesitates to go above and beyond. More
I am respectfully treated as a customer. The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise me on what is needed and what can wait in terms of service. Ethan was my service advisor and he is a great asset to that dealership with over 24 years tenure there. This is a dealership that cares. More
Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two weeks out! And I was even asking for a loaner or any transportation! More
Lisa did an awesome job understanding my concerns. I love the fact that she is constantly texting me with updates or changes. Great job Lisa!!! I love the fact that she is constantly texting me with updates or changes. Great job Lisa!!! More
Ethan is a top notch professional, and a true asset to the BMW community, highly recommended the BMW community, highly recommended More