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BMW of Allentown - Service Center

Allentown, PA

4.8
682 Reviews

682 Reviews of BMW of Allentown - Service Center

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January 10, 2023

Been going here for years -Todd is the best. He makes good recommendations and gives good "real-world" advice (not only to profit the dealership). The dealership also allows you to bring your ow More

by Cl0ud7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

BMW of Allentown responded

Thank you for your continued support over the years! Todd & the team appreciate your kind feedback and look forward to seeing you next time here at Daniels BMW!

January 07, 2023

Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More

by Ddapko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin C, Austin Schlemmer, Ryan Mertz
Jan 09, 2023 -

BMW of Allentown responded

We appreciate your honest feedback for Robin and the team! We understand pricing can be a challenge, but we encourage you to check out our website before your next visit to see if there are any specials available. Thank you for your honest five-star review for the Daniels BMW team!

Jan 09, 2023 -

Ddapko responded

👍

January 06, 2023

We took our X-5 in for a state inspection and emissions test. Lisa was our Service Manager. She was very pleasant, courteous and professional. The service department completed our service quickly. We’re More

by ScottM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your X5, Scott! Lisa & the team appreciate your support and look forward to seeing you next time!

January 06, 2023

I always get top rate service! I have been a customer since 1995! They take good care of my car.. More

by mezweizig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with the care of your vehicle! We're truly grateful for all of your support over the years and look forward to serving you for many more!

January 06, 2023

Daniels BMW continues to set the standard for service excellence, from check-in through check-out. More

by Wilson Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for sharing this wonderful review, Wilson! We're honored to receive your support and look forward to your next visit with us here at Daniels BMW!

January 01, 2023

I had a blowout on a run-flat tire on New Years Eve day, 200 miles from home, on the last leg of a 2,000 mile trip. Not only were Daniels open, they accommodated me at the last minute, got a new tire on my More

by Steve Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin.
Jan 04, 2023 -

BMW of Allentown responded

We were so sorry to hear about your unfortunate service emergency, Steve, especially during a long drive around the holidays! We're glad that our team could help you address the issue on short notice and get you back on the road fast! Thank you for taking the time to leave your great review! Happy New Year! - Daniels BMW

December 28, 2022

Very friendly and professional, quick service. Awesome experience, they even wash your car. Would recommend to anyone who is interested in buying a Mini. Great car. More

by fenzitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Dec 29, 2022 -

BMW of Allentown responded

Thank you for sharing your review! We look forward to seeing you next time at Daniels BMW!

December 26, 2022

Always first rate and on time. Service writer Ethan is the best and very reliable. More

by ESheetz395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Billig
Dec 28, 2022 -

BMW of Allentown responded

Thank you for coming to Daniels BMW! We look forward to seeing you back next time you bring your vehicle to Ethan and the team!

December 24, 2022

The people at this dealership are real professional. They truly care about your needs and very eager to resolve your problems. More

by jkp1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

BMW of Allentown responded

We're proud to be part of your automotive journey! Thank you for being a Daniels BMW customer!

December 22, 2022

All went very well with our service visit. Lisa was our service advisor and kept us informed with service progress. Excellent! More

by EdandSharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

EdandSharon responded

Vehicle was returned clean inside and out. Very much appreciated. Thank You!

Dec 27, 2022 -

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Lisa provided you with a 5-star appointment! We look forward to seeing you next time at Daniels BMW!

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