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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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December 24, 2022

The people at this dealership are real professional. They truly care about your needs and very eager to resolve your problems. More

by jkp1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

BMW of Allentown responded

We're proud to be part of your automotive journey! Thank you for being a Daniels BMW customer!

December 22, 2022

All went very well with our service visit. Lisa was our service advisor and kept us informed with service progress. Excellent! More

by EdandSharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

EdandSharon responded

Vehicle was returned clean inside and out. Very much appreciated. Thank You!

Dec 27, 2022 -

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Lisa provided you with a 5-star appointment! We look forward to seeing you next time at Daniels BMW!

December 21, 2022

Support from the Service Manager at MINI of Allentown was fantastic. From their communication with my insurance company to the information and options they presented to me, I couldn't be more pleased. Work More

by SWEETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 21, 2022 -

BMW of Allentown responded

Thank you for rating Daniels BMW five stars! We hope that you come back to see us next time you need anything!

December 15, 2022

Got me in for service quickly with a snowstorm coming. Easy to make a service appointment. More

by Karrots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Dec 16, 2022 -

BMW of Allentown responded

It was our privilege to serve you! Thanks for visiting Daniels BMW and please don't hesitate to reach out if we can be of assistance again in the future!

December 13, 2022

We have been getting service fro this dealership for last 12 yrs. We have always been treated professionally and are satisfied with the services received. More

by Sunilv1
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

BMW of Allentown responded

We appreciate your loyal business! It means so much to us that we've earned your five-star ratings and look forward to seeing you again at Daniels BMW! Thank you!

December 09, 2022

Service appointment times when loaner is needed is more difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now More

by ironpigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon who scheduled. Robin who checked us treated us as well as we were treated before.
December 08, 2022

As usual, Ethan's attention to customer needs are top tier! Never hesitates to go above and beyond. More

by jbarutia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

BMW of Allentown responded

Thank you for the wonderful review! It's great to hear that Ethan continues to provide you with exceptional service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Daniels BMW!

December 03, 2022

as the getor with heater would say ur the best making you feel at home attentive they take pride in service and in mini wow More

by mrubin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robin, Austin Schlemmer
Dec 05, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We look forward to seeing you again next time here at Daniels BMW!

November 30, 2022

I am respectfully treated as a customer. The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise More

by Grecian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Dec 01, 2022 -

BMW of Allentown responded

Thanks for the five stars! We're glad to hear that your service appointment with Ethan went so smoothly. We hope to see you back here for many years to come! -Daniels BMW

November 28, 2022

Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee More

by Robert S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
4.0
This rating includes all reviews, with more weight given to recent reviews.
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