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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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June 09, 2021

Lisa did a fantastic job. She listened to what I had to say and did everything necessary to help me out. Thank you kindly Lisa! More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

BMW of Allentown responded

We're so happy Lisa could help make this a five-star experience! Thank you for the awesome review! We'll see you at your next appointment! – Daniels BMW

May 20, 2021

I have been coming to Daniels Bmw for more than 35 years. The main reason is the outstanding customer service I have received over the years. I have been working with Ethan Harbison for most of those years. More

by bchopra2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

BMW of Allentown responded

Wow! Thank you for your years of support! We're lucky to have customers like you at Daniels BMW. We look forward to your continued business and will pass along this wonderful review to Ethan!

April 23, 2021

I have been buying BMWs from Daniels since 1985, people are just great and the service is extraordinary. That statement says it all Thank you Daniels; good job. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 01, 2021

Todd Simpson made sure my wagon got what it needed. Service folk are attentive and prompt. I was treated well by everyone at the store. More

by WILSONS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

Thanks for the great review! It's so nice to hear Todd provided a five-star experience during your service visit! We appreciate your business and look forward to seeing you next time! - Daniels BMW

March 31, 2021

I’ve been working with Todd Simpson at Daniels BMW for seven years. He’s prompt, courteous and dependable. He’s always recommended what’s best for us and our cars. More

by Fuel Flow Normal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

We're so happy to hear Todd provides a great service experience to you when you have your car in for maintenance! Thank you for being a loyal customer and for your continued confidence in us! We appreciate your review and look forward to seeing you at your next appointment! - Daniels BMW

March 31, 2021

Todd Simpson and the Daniels BMW service department has always treated me and all my BMW vehicles wonderfully. They explain all recommended work in a text before work is done and if I want to hold off on a More

by Stpsoccer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

It's such a great feeling to read reviews like these! Thank you for these kind words and great rating! We look forward to providing you with many great service visits in the future! - Daniels BMW

March 30, 2021

Todd is great. Always takes care of me when I bring my x5 in for service. Keeps me informed of progress and let’s me know if anything else comes up that needs to be addressed. More

by Javorskyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

BMW of Allentown responded

This is what we like to hear! We're so happy that Todd worked hard for you during your recent visit to Daniels BMW!

March 21, 2021

Daniels have _always_ exceeded my expectations at every turn. I have known Ethan for over 15 years, and when my service adviser changed, I specifically requested to change over to him and carry on the rela More

by Alistair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

BMW of Allentown responded

Thank you for your loyal business! We appreciate all of your support over the years and look forward to your next visit with us here at Daniels BMW!

March 18, 2021

Great service, in and out quickly with no surprises. While there, Ethan treated me like a valued customer as he took care of all my cars service issues. It’s just what you want from a trip for service More

by Johnkaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

BMW of Allentown responded

Thank you for the awesome feedback! We're glad to hear that Ethan took great care of you & your vehicle and we hope we can be of service to you again in the future. Take care! - The Daniels BMW Team

March 17, 2021

Service with a smile. Every time! I’ve been using this service department for my BMWs for many years and I highly recommend them for yours. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

BMW of Allentown responded

Thank you so much for your continued support, Cindy! We're so glad our team has given you a five-star experience for so long, and we appreciate your recommendation! We will see you at your next appointment! - Daniels BMW

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