BMW of Allentown - Service Center

Everyone is very helpful and makes you feel welcomed. Great people all around. Everyone seems knowledgeable and overall a great experience. Would recommend Bmw to friends Great people all around. Everyone seems knowledgeable and overall a great experience. Would recommend Bmw to friends More

Professional, courteous and customer focused. My service visit provided me confidence in my 16 year old car to continue operating at a high level if performance. visit provided me confidence in my 16 year old car to continue operating at a high level if performance. More

The scheduled repair was performed excellently and the service adviser informed me that other repairs were required.The service advisor was very professional updating me. service adviser informed me that other repairs were required.The service advisor was very professional updating me. More

Luis was kind and efficient. There were complications w/ my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting the job done. Thank you My experience w/ the Daniel’s BMW was not good. My experience w/ Luis, the service manager was excellent! Service great Sales terrible More

Once again my service representative Ethan Harbison was amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and an amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and answered every question knowledgeably in a manner that made it all understandable. This is very, very important. Lucas explained carefully & thoughtfully about the work he was going to do which is also greatly appreciated. These two employees are terrific representatives of Daniels BMW. Also, Kelly at the front desk is delightful. More

After purchasing our first preowned BMW elsewhere, I brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed ins brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed inspection, emissions, brakes today. I waited 3.5 hours. More

Lisa did a fantastic job. She listened to what I had to say and did everything necessary to help me out. Thank you kindly Lisa! say and did everything necessary to help me out. Thank you kindly Lisa! More

I have been coming to Daniels Bmw for more than 35 years. The main reason is the outstanding customer service I have received over the years. I have been working with Ethan Harbison for most of those years. The main reason is the outstanding customer service I have received over the years. I have been working with Ethan Harbison for most of those years. I have never met a more knowledgeable, polite and understanding service advisor. It is always a pleasure to speak with Ethan. More

I have been buying BMWs from Daniels since 1985, people are just great and the service is extraordinary. That statement says it all Thank you Daniels; good job. are just great and the service is extraordinary. That statement says it all Thank you Daniels; good job. More

Todd Simpson made sure my wagon got what it needed. Service folk are attentive and prompt. I was treated well by everyone at the store. Service folk are attentive and prompt. I was treated well by everyone at the store. More