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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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June 18, 2021

From salesperson to Service coordinator, from the person registering you at the door to the cashier, all greets you with such a pleasant personality. They make you feel very welcome and are very knowledgeab More

by Mackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Jun 18, 2021 -

BMW of Allentown responded

Thank you for the glowing review! We're so pleased to hear our Daniels BMW team provided five-star care to you! We look forward to seeing you again soon!

June 16, 2021

I have dealt with Luis Rodriguez for over 2 years and he has always helpful, knowledgeable and courteous. He's awesome! Please add his name to your service listing below. More

by Luv my Mini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jun 17, 2021 -

BMW of Allentown responded

We are so happy to hear that Luis did a great job for you! Thank you for choosing Daniels BMW! We are proud to earn your review!

June 15, 2021

They are always very easy to work with, helpful and very accommodating. I would highly recommend Mini of Allentown for all of your Mini needs. More

by Livinitupbabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 15, 2021 -

BMW of Allentown responded

Thank you for trusting our team at Daniels BMW! We appreciate your 5-stars, and look forward to seeing you next time!

June 15, 2021

Ethan Harbison clearly explained what was needed in the service, the associated cost estimate, and the time needed in the shop. When the job had been completed, he reviewed what was done and handed me a p More

by rgorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

BMW of Allentown responded

Thank you for the great rating and review! We're glad to hear Ethan and our team provided excellent care! We hope to see you again at your next appointment! - Daniels BMW

June 14, 2021

Everyone is very helpful and makes you feel welcomed. Great people all around. Everyone seems knowledgeable and overall a great experience. Would recommend Bmw to friends More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

BMW of Allentown responded

This review is so great to see! Thank you for the five-star rating, George! We'll see you next time! – Daniels BMW

June 13, 2021

Professional, courteous and customer focused. My service visit provided me confidence in my 16 year old car to continue operating at a high level if performance. More

by Nyazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

BMW of Allentown responded

Thank you for the wonderful review! It's great to hear we could help your car stay youthful! We look forward to seeing you at your next service visit! - Daniels BMW

June 13, 2021

The scheduled repair was performed excellently and the service adviser informed me that other repairs were required.The service advisor was very professional updating me. More

by andrewbacalakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

BMW of Allentown responded

It means so much to hear our team gave you such excellent care! Thank you! - Daniels BMW

June 11, 2021

Once again my service representative Ethan Harbison was amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and an More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Statts
Jun 14, 2021 -

BMW of Allentown responded

Thanks for the great review, Donna! It means so much to hear we've made such a positive impression during your service visit! We'll share this with Ethan, Lucas, and Kelly so they can know how appreciated they are by our valued customers! We look forward to seeing you again soon! - Daniels BMW

June 11, 2021

Luis was kind and efficient. There were complications w/ my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting More

by Failure w/ Tires
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 15, 2021 -

BMW of Allentown responded

Thank you for the review! We're happy Luis provided such excellent care and turned your experience around! We hope to see you at your next service visit! - Daniels BMW

June 09, 2021

After purchasing our first preowned BMW elsewhere, I brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed ins More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 10, 2021 -

BMW of Allentown responded

This review is so great to see! We're happy to hear Lisa gave you excellent care! Thank you! – Daniels BMW

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