674 Reviews of BMW of Allentown - Service Center
From salesperson to Service coordinator, from the person registering you at the door to the cashier, all greets you with such a pleasant personality. They make you feel very welcome and are very knowledgeab registering you at the door to the cashier, all greets you with such a pleasant personality. They make you feel very welcome and are very knowledgeable about their job. More
I have dealt with Luis Rodriguez for over 2 years and he has always helpful, knowledgeable and courteous. He's awesome! Please add his name to your service listing below. has always helpful, knowledgeable and courteous. He's awesome! Please add his name to your service listing below. More
Ethan Harbison clearly explained what was needed in the service, the associated cost estimate, and the time needed in the shop. When the job had been completed, he reviewed what was done and handed me a p service, the associated cost estimate, and the time needed in the shop. When the job had been completed, he reviewed what was done and handed me a printout of the car’s service status. More
Everyone is very helpful and makes you feel welcomed. Great people all around. Everyone seems knowledgeable and overall a great experience. Would recommend Bmw to friends Great people all around. Everyone seems knowledgeable and overall a great experience. Would recommend Bmw to friends More
Professional, courteous and customer focused. My service visit provided me confidence in my 16 year old car to continue operating at a high level if performance. visit provided me confidence in my 16 year old car to continue operating at a high level if performance. More
The scheduled repair was performed excellently and the service adviser informed me that other repairs were required.The service advisor was very professional updating me. service adviser informed me that other repairs were required.The service advisor was very professional updating me. More
Once again my service representative Ethan Harbison was amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and an amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and answered every question knowledgeably in a manner that made it all understandable. This is very, very important. Lucas explained carefully & thoughtfully about the work he was going to do which is also greatly appreciated. These two employees are terrific representatives of Daniels BMW. Also, Kelly at the front desk is delightful. More
Luis was kind and efficient. There were complications w/ my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting the job done. Thank you My experience w/ the Daniel’s BMW was not good. My experience w/ Luis, the service manager was excellent! Service great Sales terrible More
After purchasing our first preowned BMW elsewhere, I brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed ins brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed inspection, emissions, brakes today. I waited 3.5 hours. More