Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
674 Reviews of BMW of Allentown - Service Center
Sort by
July 21, 2021
I service my M Roadster every year and meet with Ethan. Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks More
by Clvielxcl
Employees Worked With
July 19, 2021
Very friendly greeters. Ethan Harbison is the best customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat. customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat. More
by Chuckie83
Employees Worked With
July 18, 2021
Ethan provides me with excellent service, always answers all my questions regarding BMW service. I am very happy with the treatment I receive when I visit the Daniels dealership. all my questions regarding BMW service. I am very happy with the treatment I receive when I visit the Daniels dealership. More
by skatz
Employees Worked With
July 18, 2021
My first experience was very professional!Todd was very My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. More
by bob
Employees Worked With
July 16, 2021
Made appointment on line specifically because I had to wait - only needed inspection& emissions - took an hour& half to tell me I should replace brake pads so that was another hour plus - I guess that ma wait - only needed inspection& emissions - took an hour& half to tell me I should replace brake pads so that was another hour plus - I guess that maybe wouldn't have been so bad but a customer( husband& wife) & 2 daughters came in to salesman Matt - they put the girls in the waiting room where I was & totally ignored them- the younger one( about 6) was autistic and constantly yelled & grunted for over 1 1/2 hours- I sympathize the child is disabled but there should be a policy that children must stay with parents - it was totally ridiculous and made me rethink about coming back here again I left 3 hours later with a massive headache More
by RJ
Employees Worked With
Robin Cox
July 15, 2021
Great experience. Loved their video to show what they found.. Very easy to work with and schedule an appointment. A little pricey, but would definitely recommend them. found.. Very easy to work with and schedule an appointment. A little pricey, but would definitely recommend them. More
by Dou
Employees Worked With
Robin, Ryan Mertz
July 15, 2021
Excellent service. The service manager was to the point , excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. More
by alim10004
Employees Worked With
July 15, 2021
Ethan is always upbeat. Everything was explained to my satisfaction. He always puts me at ease. Eager to accommodate my schedule. Thank you Ethan and your team as well. satisfaction. He always puts me at ease. Eager to accommodate my schedule. Thank you Ethan and your team as well. More
by pureau
July 14, 2021
Always an excellent experience. I had another flat tire and everyone at MINI helped with the replacement. Luis was great, Robin was helpful, And Lauren and Matt pleasantly made the time pass well. They are and everyone at MINI helped with the replacement. Luis was great, Robin was helpful, And Lauren and Matt pleasantly made the time pass well. They are the A-Team!! More
by MKerkis
Employees Worked With
Luis Rodriquez, Robin Cox, Lauren Leabman, Matt Murphy
July 14, 2021
The Custer service experience has been amazing. They were very helpful. Even though I showed up there one day earlier than the appointed date, they took my vehicle and completed the job. were very helpful. Even though I showed up there one day earlier than the appointed date, they took my vehicle and completed the job. More
by pnrrao
Employees Worked With
