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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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September 09, 2021

Great service friendly knowledgeable clean Atmosphere respectful Prices are decent More

by jacona33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

BMW of Allentown responded

Thank you for the great review of Daniels BMW! We appreciate your feedback and hope to see you again next time!

September 09, 2021

Everyone was Very helpful and thorough!I appreciate the Everyone was Very helpful and thorough! I appreciate the ability to work while waiting for service. Daniels offers a quiet and relaxing area. Thank y More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Allentown responded

It's our pleasure to serve you, Liz! Thank you for visiting us here at Daniels BMW - we hope to see you again next time!

September 08, 2021

The service department is top notch in customer service and reliability. They recommend what upcoming service is appropriate but it is left up to the customer. They are there to truly help the car owner. More

by Minipower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 09, 2021 -

Minipower responded

Thank you

Sep 09, 2021 -

BMW of Allentown responded

We can't thank you enough for your review! We hope all of our customers feel this way when leaving our dealership! See you next time at Daniels BMW!

September 03, 2021

The staff was friendly and kind. I arrived after hours but staff was still inside and allowed me in to drop off paperwork. Car was washed with keys inside. More

by kavchjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Sep 03, 2021 -

BMW of Allentown responded

We're honored to receive your feedback! See you next time at Daniels BMW!

September 01, 2021

Loaner car was ready. Took me at my appointment time Explains what service I needed next also what service was performed today. Car was returned clean More

by gretchenludders1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 01, 2021 -

BMW of Allentown responded

We're so glad our team made this a five-star experience! We look forward to assisting you again in the future! Thank you! - Daniels BMW

September 01, 2021

BMW is a very efficient organization and it is always a pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top d More

by Robt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback - we'll be sure to share it with Ethan and the team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

August 31, 2021

Excellent customer service. The environment was clean, friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. More

by Bobraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox, Steve bishoff- 5 stars
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the great review, as well as your patience during your visit. We appreciate your kind words and hope to see you again next time here at Daniels BMW!

August 30, 2021

Daniels BMW service department is spectacular. Ryan Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are tra More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy (MINI), Ryan Mertz
Aug 31, 2021 -

BMW of Allentown responded

We appreciate your wonderful feedback, Frank, and can't wait to share it with Ryan, Ethan and the rest of the team here at Daniels BMW! Thanks for your support and we'll see you at your next visit!

August 28, 2021

I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you More

by Carlullmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Daniels BMW and we look forward to seeing you again next time. Take care!

August 27, 2021

Good service, timely turnaround of repairs. Intricate knowledge of the vehicles.Usually good with loaner cars if major service needed. Costs are not cheap but not the fault of the employees. More

by mrafalowich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Robin - service dept
Aug 27, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to your next visit!

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