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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews
Call Service Center (610) 820-2950

680 Reviews of BMW of Allentown - Service Center

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September 29, 2021

As a first time customer at DANIELS BMW I was extremely satisfied with the service. Ryan was very courteous and helpful. Thanks for the help. More

by Marnie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
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Sep 29, 2021 -

BMW of Allentown responded

Thank you for rating Daniels BMW five stars, Marnie! We're so glad we could make this a great experience!

September 29, 2021

Excellent, reliable, prompt service always for the past 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer More

by apolha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's been a pleasure having you as a customer for the past five years and we look forward to your next visit with us here at Daniels BMW!

September 28, 2021

Service was started and completed on time. Lisa kept me informed of progress and explained what was covered under warranty and what was not. More

by lpdent99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

BMW of Allentown responded

Thank you for trusting Lisa at Daniels BMW! We're so happy that she worked hard to provide you with a positive service appointment! We look forward to seeing you next time!

September 24, 2021

I want to thank the general manager Mr. Webster for making my service experience a most positive one! I will continue to use you and recommend Daniels to my friends and family. More

by EspoBMW
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2021 -

BMW of Allentown responded

Thank you for the high praise! Webster and our team are so thankful to have you as a customer, and look forward to seeing you next time at Daniels BMW!

September 24, 2021

Such a great dealership- superb customer service- love this place. Exceptional experience. Ethan Harbison rocks! More

by Mwestbrookart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

BMW of Allentown responded

We're so happy our team could help! Thank you for the awesome review! – Daniels BMW

September 23, 2021

always have a positive experience with this very professional staff. valet service would be helpful More

by janice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

BMW of Allentown responded

Thank you for the review and feedback, Janice. We appreciate you being a Daniels BMW customer and look forward to seeing you at your next visit!

September 21, 2021

Great serviceProfessional staffMy 8 year old car looks Great service Professional staff My 8 year old car looks and drives like it’s brand new More

by Annette1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

BMW of Allentown responded

We're so happy we could provide this experience to you, Annette! Thank you so much for letting the Daniels BMW team show you a five-star service visit! We'll see you next time!

September 21, 2021

Prompt, courteous and very thorough. I love the showroom and service reps are extremely knowledgeable. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
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Sep 22, 2021 -

BMW of Allentown responded

Thank you for your great five-star rating of Daniels BMW, Matt! We will see you next time!

September 21, 2021

Personable service with notifications of upcoming service. Pleasant people that care about the experience. Very nice atmosphere. More

by Oneof9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

BMW of Allentown responded

Thanks for your kind review and rating! We're happy the Daniels BMW team could provide you with excellent care! We'll see you next time!

September 20, 2021

They were great to work with. They let me know what was wrong with my vehicle and when they ran into a parts issue right away. I appreciate being aware of everything. Thank you for taking care of my car an More

by devonneill923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Report | Print
Sep 21, 2021 -

BMW of Allentown responded

Customer service is our top priority, and we're thankful you felt that during your recent appointment! See you next time at Daniels BMW, Devon!

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