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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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September 30, 2021

Helpful friendly courteous would recommend to everyone ,I never had any problems or complaints about service. More

by Med570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

BMW of Allentown responded

We're so happy the Daniels BMW team made your experience so great! Thank you for rating us five stars!

September 30, 2021

Luis and his team went over the car with a fine tooth comb and made necessary repairs in a timely manner. Luis is always kind, professional and takes the time to listen to and address any concerns. The m More

by denisehart5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wiegand
Oct 01, 2021 -

BMW of Allentown responded

We're glad that Luis had the opportunity to assist you. We look forward to seeing you next time at Daniels BMW!

September 30, 2021

Todd really when a step further in helping me get on the road asap. I really appreciated the great customer service. I came in for a tire swap no appointment and still was taken cared of in a timely manner. More

by Luis Cueto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

BMW of Allentown responded

This is what we like to hear, Luis! We're happy that Todd and our team assisted you in a timely manner with your tire. We look forward to seeing you next time at Daniels BMW!

September 30, 2021

Frank at Collision Center was honest, polite & efficient. Work was excellent. Issues addressed and corrected More

by Ddpetrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Grate
Oct 01, 2021 -

BMW of Allentown responded

Thank you for trusting Frank for all of your repairs! We're honored to receive your review! -Daniels BMW

September 29, 2021

Excellent, reliable, prompt service always for the past 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer More

by apolha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's been a pleasure having you as a customer for the past five years and we look forward to your next visit with us here at Daniels BMW!

September 29, 2021

As a first time customer at DANIELS BMW I was extremely satisfied with the service. Ryan was very courteous and helpful. Thanks for the help. More

by Marnie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Sep 29, 2021 -

BMW of Allentown responded

Thank you for rating Daniels BMW five stars, Marnie! We're so glad we could make this a great experience!

September 28, 2021

Service was started and completed on time. Lisa kept me informed of progress and explained what was covered under warranty and what was not. More

by lpdent99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

BMW of Allentown responded

Thank you for trusting Lisa at Daniels BMW! We're so happy that she worked hard to provide you with a positive service appointment! We look forward to seeing you next time!

September 24, 2021

Such a great dealership- superb customer service- love this place. Exceptional experience. Ethan Harbison rocks! More

by Mwestbrookart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

BMW of Allentown responded

We're so happy our team could help! Thank you for the awesome review! – Daniels BMW

September 24, 2021

I want to thank the general manager Mr. Webster for making my service experience a most positive one! I will continue to use you and recommend Daniels to my friends and family. More

by EspoBMW
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

BMW of Allentown responded

Thank you for the high praise! Webster and our team are so thankful to have you as a customer, and look forward to seeing you next time at Daniels BMW!

September 23, 2021

always have a positive experience with this very professional staff. valet service would be helpful More

by janice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

BMW of Allentown responded

Thank you for the review and feedback, Janice. We appreciate you being a Daniels BMW customer and look forward to seeing you at your next visit!

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