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BMW of Allentown - Service Center

Allentown, PA

4.7
695 Reviews
Call Service Center (610) 820-2950

695 Reviews of BMW of Allentown - Service Center

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October 23, 2021

Very clean, friendly and overall super nice dealership.Really appreciate the professionalism and attention to detail More

by RNDOG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review! We appreciate your 5-stars!

October 23, 2021

I brought my vehicle in for a detail and they went above and beyond to make my experience special. More

by Dom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 22, 2021

Friendly staff. Always fast to get you in for service are very courteous, and accommodating to my schedule. More

by Ringingdalefarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

BMW of Allentown responded

Thank you for your 5-stars! See you next time at Daniels BMW!

October 22, 2021

Amazing service staff. Always ready to help. They always explain your repairs ahead and they try to avoid unnecessary ones. More

by Jennjean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

BMW of Allentown responded

Thank you for these wonderful comments about our team! We're truly grateful to have you as a Daniels BMW customer and look forward to your next visit with us!

October 21, 2021

Great experience - fast, professional service, excellent communication and most of all - nothing to complain about! More

by ignited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

BMW of Allentown responded

We are so happy to hear that you had such a great time working with our team at Daniels BMW! Thank you so much!

October 21, 2021

Excellent service especially Robin. And now they have a pick up service too. Makes it even better More

by Murphy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin At Mini
Report | Print
Oct 22, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're thrilled to hear that Robin delivered excellent service and we look forward to your next visit with us here at Daniels BMW!

October 19, 2021

They set the bar high as far as service and have never let me down. More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Report | Print
Oct 20, 2021 -

BMW of Allentown responded

This is what we like to hear, Tommy! See you next time at Daniels BMW!

October 19, 2021

Friendly knowledgeable service writer. The 1st service on the Mini took longer than I expected- 2hrs. The waiting area was uncomfortable. More

by martinaobenski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, 5 star
Report | Print
Oct 29, 2021 -

BMW of Allentown responded

Thank you for your honest feedback, Martina. We wish our team could have provided you with a better appointment, and will use your experience to improve for our future customers. Thanks, Webster Lingle - Service Manager - 610-820-2987

October 14, 2021

Always pleasant. Always professional. Always helpful. Great team. Highly recommend for pre-owned BMW purchases. More

by Teresewaldron7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Report | Print
Oct 14, 2021 -

BMW of Allentown responded

Thank you for the kind review of the Daniels BMW team! We appreciate your business and hope to see you again next time!

October 13, 2021

They Always provide excellent service and care. Every visit is friendly and balanced. Great knowledgeable personnel More

by Bobmensch
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

BMW of Allentown responded

Thanks so much, Bob! We're glad the Daniels BMW team gave you such excellent care and earned your five-star rating!

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