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BMW of Allentown - Service Center

Allentown, PA

4.8
679 Reviews

679 Reviews of BMW of Allentown - Service Center

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May 08, 2023

Had an issue with at my service appointment. The management team lead by Christian went well above and beyond to make things right ! More

by Drmelanieturock
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Ethan at Daniels BMW always professional & courteous. Vehicle was serviced & ready on time with a warranty issue resolved! Happy motoring! More

by Eddie Striz
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Always friendly and appreciate the loaner car program. The new service area is convenient and clean. More

by Tennis
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

The sales agent Lauren Leabman treated us excellent from the beginning, she was very attentive and made us feel comfortable without feeling any pressure. Thank you very much for your service. More

by Joselyne Velez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
Mar 27, 2023 -

BMW of Allentown responded

Thank you for the fantastic review, Joselyne! We're happy to hear Lauren provided you with such wonderful service and we'll be sure to share these kind comments with her. Thanks again for your business and please don't hesitate to reach out if our Daniels BMW team can assist you with any future automotive needs!

March 24, 2023

As always service was performed as discussed, car was clean when picked up. Ethan is professional and knowledgeable. More

by Frank282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

BMW of Allentown responded

Thank you, Frank! Ethan and our team are glad you feel confident coming to Daniels BMW for your automotive needs!

March 23, 2023

Todd in service is amazing; he is always able to anticipate what my next question will be and always has an answer! More

by AMR1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

BMW of Allentown responded

Todd and the team are glad your visit was so great and we hope that you visit us again next time! Thank you! - Daniels BMW

March 20, 2023

All around great experience. Service is top notch. Ethan provides a keen level of attention to detail and his job satisfaction shows. The Dealership continues to update and grow More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

BMW of Allentown responded

Thank you for your continued support of the Daniels BMW team, Chris! Ethan & the crew appreciate your kind feedback and look forward to your next visit!

March 19, 2023

Ethan H. was as responsive and informative as always. His attention to detail is always greatly appreciated. Give him a day off! Thank you! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, my chauffer, was very nice.
Mar 22, 2023 -

BMW of Allentown responded

Thank you for the kind comments, Donna - Ethan will be thrilled to hear them! We appreciate your business and look forward to your next visit with us here at Daniels BMW!

March 19, 2023

Great service and environment. Highly recommended. Although it is part of a larger complex with bmw across the lane you feel like you are part of a smaller enthusiast oriented grou More

by pottsthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 22, 2023 -

BMW of Allentown responded

Thank you for the fantastic feedback! We appreciate your business and look forward to serving you again next time! - The Daniels BMW Team

March 18, 2023

Great service team and supporting crew…todd, Ethan, the driver who dropped me off. The checkout attendant this morning…everyone friendly and professional. Great job! More

by Kkurtsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out person this morning and the 72 year old military veteran and driver, Austin Schlemmer
Mar 20, 2023 -

BMW of Allentown responded

It's wonderful to hear that Todd, Ethan, and the team made the experience so great! Thank you for being a Daniels BMW customer!

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