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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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October 30, 2021

The people at Daniels BMW are always friendly, helpful, and competent. They always do excellent jobs on my car. More

by haruta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
Nov 01, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback about our team here at Daniels BMW! We appreciate your kind words and look forward to your next visit with us!

October 29, 2021

Very professional. Very organized. Todd was very gracious. Waiting time was minimal. Good service overall. More

by Tanya 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Tanya 27 responded

Dealership is top notch.

Nov 01, 2021 -

BMW of Allentown responded

Thanks for the positive feedback, Tanya! It was a pleasure having you visit us here at Daniels BMW and we hope to see you again next time!

October 27, 2021

Service department very accommodating. Todd is an excellent service advisor. Recently purchased a vehicle off lease and the process was efficient and relatively painless. More

by jmwskifish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

BMW of Allentown responded

We are happy Todd has been so helpful during your service visit! Thank you for leaving the Daniels BMW team your five-star review!

October 27, 2021

The dealership is classy. This rating is for the recent service experience. I met Lisa for the first time and she made this a very amicable experience. BMW service is not cheap. Lisa’s personality let’s yo More

by TomC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

BMW of Allentown responded

Thank you for the review, Tom! We're so glad Lisa made your recent visit with us an enjoyable one and we'll be sure to let her know how much you appreciate her service. Thanks for trusting Daniels BMW with your vehicle - we hope to see you again next time!

October 27, 2021

Had a very successful visit to Daniels Mini. Service was wad excellent. Robin the service consultant was friendly, knowledgeable , professional and informative. Only problem was length of wait time, almost More

by Heygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Service Rep. 5 ??
Oct 27, 2021 -

BMW of Allentown responded

Thank you for the review and feedback. We're glad to hear you enjoyed working with our team and appreciate your patience during your visit. Take care and please don't hesitate to reach out if we can be of service to you again in the future!

October 27, 2021

Austin Schlemmer took great care of my wife’s vehicle while it was in for an oil change. Great service as usual. Thanks Austin! More

by wlingle2335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Oct 28, 2021 -

BMW of Allentown responded

We are so proud that Austin and the team at Daniels BMW can take great care of you!

October 26, 2021

Service center took care of my flat tire immediately, even though I didn’t have a scheduled appointment. The staff kept me informed of the timing, process and cost. More

by AEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Oct 27, 2021 -

BMW of Allentown responded

We're so glad to hear it! Thank you for taking the time to leave the Daniels BMW team your awesome five-star review!

October 25, 2021

Great experience with Lisa M., service consultant and service department. I would recommend dealership. Vehicle was ready as promised. More

by GV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your vehicle's service needs! We're glad to hear our team delivered excellent service and we hope to see you again next time. Take care!

October 23, 2021

Efficient scheduling, Todd was outstanding, staff were clearly customer-focused & friendly. Was an excellent experience! More

by lmriddlesmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Allentown responded

We're happy Todd could help make this experience worthy of a five-star rating! We look forward to seeing you at your next appointment! - Daniels BMW

October 23, 2021

I brought my vehicle in for a detail and they went above and beyond to make my experience special. More

by Dom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

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