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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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February 10, 2022

Outstanding customer service from sales department and especially the service department. This is what keeps me coming back to Daniel's BMW year after year. I have been coming to Daniel's since 1985 and r More

by bchopra2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your loyal business! We're truly grateful for all of your support over the years and are happy to hear that Ethan & the team continue to provide you with such wonderful service. Thanks again for the fantastic feedback and we'll see you at your next visit!

February 09, 2022

Needed to use BMW roadside service for a blown out tire. They were great! They arranged to have my my car towed to Daniels. Even though the Daniels service department wasn’t expecting the work, they were ab More

by jlynn7q1
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Feb 09, 2022 -

BMW of Allentown responded

Thank you for visiting Daniels BMW! While we're sorry to hear about the blown tire, we're happy our team stepped in! We look forward to seeing you next time at Daniels BMW!

February 02, 2022

Very friendly and professional staff. Highly recommend to any BMW lover. Lisa Manento from service department is great and a pleasure to deal with. More

by HussamKelawy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Allentown responded

Thank you for your support of the Daniels BMW team! We appreciate your recommendation and look forward to your next visit!

January 28, 2022

Service performed as agreed and completed on time and done right the first time. Pleased with the results. More

by den.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Feb 01, 2022 -

BMW of Allentown responded

Thank you for the great review! It means a lot to hear that you're satisfied with the work provided by our team and we hope we can be of service to you again in the future. Take care! - Daniels BMW

Feb 01, 2022 -

den.cullen responded

Service performed as agreed. I had a loaner and they completed the work even earlier than promised. Very pleased!

January 27, 2022

Clean on time performance. Easy in and out no hassle didn’t try selling anything that wasn’t needed. More

by hellcat_460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

BMW of Allentown responded

Thank you for your positive feedback! We appreciate you coming to visit us here at Daniels BMW and hope to see you again next time!

January 27, 2022

Daniels is always like family to me. There is nothing they can’t do for you and they treat you like you are the only one they are servicing on a given day. When they wash my car before delivery, I woul More

by Rjgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We appreciate your wonderful feedback and look forward to seeing you next time!

January 27, 2022

Convenient service with excellent communication to address all service needs. The staff was helpful and addressed all concerns. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

BMW of Allentown responded

Thank you for visiting our team here at Daniels BMW, Sarah! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

January 26, 2022

Working with Lisa at Daniel's BMW was effortless! My previous interactions with dealer service departments have not been favorable. Lisa was attentive, courteous, and incredibly helpful. Thank you Lis More

by corneliusblynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

BMW of Allentown responded

We're happy to hear Lisa provided you with such wonderful service! Thanks for visiting Daniels BMW - we hope to see you again next time!

January 21, 2022

This dealership is very good at what they do. I went in and they found the issue with my car, they then fixed and replaced the part and i was on my way at a reasonable price. More

by Quickabody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

BMW of Allentown responded

Thank you for visiting us here at Daniels BMW! We appreciate your kind comments and hope we can be of service to you again in the future!

January 18, 2022

Excellent service all the time ,They answer all my questions, very accommodating , would highly recommend More

by msilver534
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Livezey
Jan 20, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback about our team here at Daniels BMW! We appreciate your business and look forward to your next visit!

Jan 20, 2022 -

msilver534 responded

Your Welcome

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