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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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April 30, 2022

Through in repair and maintenance. Lisa service advisor was exceptional in working through an issue with an oil change special More

by Cliff
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Allentown responded

Thank you for the review, Cliff! Lisa & the team look forward to serving you again in the future! - Daniels BMW

April 28, 2022

I contacted Daniels for service on a vehicle that I didn’t purchase from them . I expected to have a difficult time getting an appointment because I did not have a relationship with the dealer . The s More

by Carolecho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Allentown responded

Thank you for giving us the opportunity to earn your business! We're so glad Josh & the team were able to take care of your vehicle in a timely manner and we'll be sure to let them know how much you appreciate their excellent service. Thanks again for the kind review. We look forward to seeing you next time here at Daniels BMW!

April 28, 2022

Todd told me comprehensive car insurance would cover my cracked window replacement, which it did, saving me about $1000. More

by sparkyfitzsimons
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Allentown responded

We're glad we could help out with this issue! Thank you for coming to Daniels BMW!

April 28, 2022

Customer service is excellent at Daniels BMW. Employees are helpful, courteous and do the little extras that make for a positive experience. More

by SG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our team here at Daniels BMW! We appreciate your business and look forward to seeing you next time!

April 27, 2022

Great communication, service, and follow-up. Austin was a pleasure and I will be a returning customer. More

by glysitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 28, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! Austin & the team look forward to serving you again in the future! - Daniels BMW

April 26, 2022

The dealership is very clean all the employees always have been helpful, understanding with providing information. More

by Williamsmarissa29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

BMW of Allentown responded

Thank you for your 5-stars! We appreciate your kind remarks complimenting our facilities! See you next time at Daniels BMW!

April 22, 2022

There is great communication from the service department. From start to finish. Even pictures to document what they found so it is clear what work needs to be done. More

by Lmmctish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Apr 25, 2022 -

BMW of Allentown responded

Thank you for the kind review! We want every service experience to be seamless and transparent, so we appreciate the feedback. Thank you again for choosing Daniels BMW for your service needs!

April 21, 2022

Everyone was friendly and helpful and they always kept me informed as to what was going on with my vehicle. Good service team. More

by Patski388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our Daniels BMW service team! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 20, 2022

Extremely accommodating and prompt. I am glad I elected to have my service completed here More

by Toubib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Allentown responded

Thanks for giving us the opportunity to serve you! We look forward to seeing you again next time here at Daniels BMW!

April 19, 2022

We dropped our car off a week early by mistake for an inspection and they fit us in. Great customer service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

BMW of Allentown responded

It was our privilege to serve you! Thanks for trusting the Daniels BMW team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

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