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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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May 17, 2022

The service was amazing. The shuttle staff was so polite on time and communication was one of the best I have ever experienced. More

by Jvega1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Daniels BMW Team

May 15, 2022

Cost- regardless of what car is brought in for, cost is always high and extra services are always recommended More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

BMW of Allentown responded

Thank you for your high rating! We appreciate your recommendation! See you next time at Daniels BMW, Jen!

May 12, 2022

Ethan from the service department is great! Always keeps me informed and goes out of his way to help in any way that he can. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback, Ryan - we'll be sure to share it with Ethan! We appreciate you being a Daniels BMW customer and look forward to your next visit!

May 11, 2022

Very personable service and they kept me informed at each step. I ended up needing extras that I wasn’t expecting and they kept me informed and got my approval before doing anything. Great experience. More

by brijmend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
May 11, 2022 -

BMW of Allentown responded

Thank you for the wonderful review! We appreciate you coming to visit us here at Daniels BMW and hope to see you again in the future!

May 10, 2022

Both when I purchased my one mini from mini of Allentown to everytime I go for service on either of my minis, I have great experiences. The staff is great and super friendly and willing to explain any quest More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
May 11, 2022 -

BMW of Allentown responded

Thank you for the kind review! We appreciate you trusting us with your business and look forward to your next visit!

May 06, 2022

I bought two BMWs their & my vehicle purchase will be @ Daniels again. They really go out of their way for you More

by mmjj1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your loyal business! We look forward to your next visit!

May 01, 2022

Austin was friendly and communicated well through text and email. I look forward to working with him for my next service in a couple months. More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman, Austin Schlemmer
May 03, 2022 -

BMW of Allentown responded

Thank you for the excellent feedback about your recent visit here at Daniels BMW! Austin & the team look forward to serving you again in the future!

April 30, 2022

Difficult repair but they kept me informed the whole time. Great dealer for sales and service! More

by Viridismontis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
May 02, 2022 -

BMW of Allentown responded

Thank you for the kind review! We appreciate you trusting the Daniels BMW team with your vehicle's repairs and hope we have the opportunity to serve you again in the future!

April 30, 2022

The interface with my service adviser and the actual vehicle service were excellent. However it took two days for someone to get back to my several calls requesting a service appointment which was not More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
May 03, 2022 -

BMW of Allentown responded

Thank you for taking the time to share this feedback, Ken. We will make sure it gets addressed with our team and hope that we can provide you with a more efficient scheduling experience next time. Take care and thanks again!

April 30, 2022

Daniels collision is a very good body shop They took care as well as about my car It looks like a dealer More

by EDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank G
May 02, 2022 -

BMW of Allentown responded

We're so happy we could help! Thank you for rating Daniels BMW five stars!

May 02, 2022 -

EDM responded

It’s a very good collision shop

May 02, 2022 -

EDM responded

Very good

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