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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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October 04, 2022

Great experience trying to solve an internet incompatibility with an older model (2014) BMW car. More

by Barrrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
Oct 05, 2022 -

BMW of Allentown responded

Thank you for your kind review! We appreciate your kind remarks! -Daniels BMW

October 03, 2022

Experienced a low coolant message the previous day. Wanted to have the message checked by Daniel’s BMW service. I arrived without an appointment, explained my problem and had a tech fixed my problem. T More

by Michael.Bucari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

BMW of Allentown responded

We're so glad we had the opportunity to assist you, Michael! Thanks for trusting Daniels BMW with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

October 03, 2022

Is it normal to look forward to dealing with the service department at a dealership? Well with me I do. I have never had a bad experience with Mini of Allentown. We have bought 4 cars from them and they all More

by justbryan1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Oct 05, 2022 -

BMW of Allentown responded

Thank you for sharing your awesome review! We're so happy to have you as a customer and look forward to having you as a customer for life! Matt and Robin will appreciate your rating! -Daniels BMW

October 01, 2022

Quick and efficient service. Did not wait long. Friendly, and personable. . They take good care of my car. More

by kdifebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

BMW of Allentown responded

Thank you for choosing Daniels BMW! We're so happy that we provided you with an excellent appointment! We look forward to seeing you next time!

October 01, 2022

Excellent communication and service. I dropped it off days before service was scheduled because of a trip. Car was clean and ready for me in minutes when I got back. More

by Cheryla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

BMW of Allentown responded

This is what we love to hear, Cheryla! We're so happy that our team delivered excellent service! -Daniels BMW

September 30, 2022

Had a restraint fault that could not be figured out. Charged me a $50 deductible without repairing. Said someone may have spilled something on the seat or it may have been from a car phone cord. Complet More

by Bdrakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan Harbison
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Service advisor is great. Building under constrains staff seems a little confused. Otherwise love the dealership More

by Cindyschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

BMW of Allentown responded

Thank you for the review and feedback, Cindy. We appreciate your support and look forward to seeing you next time here at Daniels BMW!

September 26, 2022

Robin was courteous and knowledgeable and returned the car promptly after performing all the required service., vacuumed washed and ready to roll.Lauren was also very friendly and directed me to the waiti More

by Gcoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Sep 27, 2022 -

BMW of Allentown responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Daniels BMW and we hope to see you again next time!

September 25, 2022

I have been dealing with Daniel’s BMW for years. Service is top notch! I wouldn’t go anywhere else. More

by Patricialhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

BMW of Allentown responded

Thanks for the five stars, Patricia! We hope to see you back here at Daniels BMW for all of your future automotive needs!

September 23, 2022

I’ve had all service on my car done at Daniels. Would not go back if I wasn’t really satisfied. Looks like I am very satisfied More

by Zackd88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
Sep 26, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your service needs! We're honored to receive your support and look forward to seeing you next time!

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