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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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October 31, 2022

They were on top of everything! Kept me up to date all the time. Knowledgeable and very friendly! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon was outstanding!, Austin Schlemmer, Ryan Mertz
Nov 02, 2022 -

BMW of Allentown responded

Thank you for the great review, Nancy! We're happy to hear our Daniels BMW team provided you with an excellent experience and we hope we can be of service to you again in the future. Take care!

October 29, 2022

My experience could not have been better. My car was picked up and delivered right on time. The car was delivered clean inside and out. As always Ethan was on the phone with information and e More

by B Heske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

BMW of Allentown responded

Thank you for sharing your review! We're ecstatic that Ethan and the rest of our team provided you with an excellent visit! We look forward to seeing you next time at Daniels BMW!

October 28, 2022

Customer oriented, cordial and easy to work with; promptly corrects things that goes sideways. Nice facilities. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our Daniels BMW team, Jerry! We appreciate your support and look forward to your next visit!

October 27, 2022

Walked in: Immediate care was needed for a long road trip; Charles was understanding and the entire team was cordial. Made me feel like it was a scheduled visit. More

by Kali Mingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

BMW of Allentown responded

Thank you for visiting Daniels BMW, Kali! We're so glad Charles was able to assist you and we hope your trip went smoothly!

October 25, 2022

I was very pleased with the service I received this morning. I was to get a loaner but they did the inspection right away so I waited. More

by Jmetka
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

BMW of Allentown responded

Thank you for your 5-stars! We're so happy that we catered to your needs during your recent visit! -Daniels BMW

October 24, 2022

So accommodating and easy to work with! Highly recommend! Excellent service, friendly and offers suggestions to help! More

by jane7963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Oct 25, 2022 -

BMW of Allentown responded

Thanks for the five stars, Jane! We hope to see you back! -Daniels BMW

October 24, 2022

Austin at Daniels BMW/Mini dealership provided incredible, above and beyond service. We were traveling from DC (about 4 hours away) and got a flat tire. Austin was able to provide quick service to More

by jordan d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Oct 24, 2022 -

BMW of Allentown responded

Thank you for your review, Jordan! We're so happy that Austin provided you with an excellent service experience! We appreciate your business and look forward to seeing you next time!

October 21, 2022

As usual, great and friendly service. I would cerisnly recommend this place to anyone with a MINI needing service! More

by JWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Oct 21, 2022 -

BMW of Allentown responded

Thank you for your business! We appreciate your support and look forward to your next visit!

October 21, 2022

Took care of everything with pushing any add ons to my bill, even washed the vehicle and all More

by Goinfastmbob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you visiting us here at Daniels BMW and hope to see you again next time!

October 20, 2022

Service representatives are excellent. Would like more availability of loaners and home pickup service. Office workers also very accommodating More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

BMW of Allentown responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Daniels BMW!

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